It is my favorite hotel in London. It’s necessary about Refrigerator & slippers. I think that location is good. It means where the neighborhood is very calm. I would like to stay next time.

It was noisy because there was a sound coming from the shower drain even when the shower was not in use. I would like more variety in the breakfast menu.

キューガーデンの近くにあったのでえらびました。

When I checked in at 5pm, I had to wait because the cleaning had not finished.

スタッフが丁寧で親しみやすい

Convenient

Pros: The room was clean and surprisingly large. Plenty of lights, mirrors and storage space. Parking was secure. Water and biscuits provided each day which was much appreciated. Cons: the bed and pillows were uncomfortable, barely anything to the pillows and the bed was soft and sunken (but very big). Also, there was no loo brush which is annoying when you are trying to keep the place clean!

The breakfast was amazing, the location was great. The room was really warm and you don’t have any control over it. Everyone was really nice and it was peaceful.

Pillows uncomfortable

The room itself was great, however it didn’t quite justify the price. The toilet flush was faulty and made noise throughout the night, which affected our sleep. Additionally, the sink plug in one of the sinks was not working properly, causing the water to continuously overflow during use. There was also quite a bit of noise from doors being slammed overnight, which we could clearly hear from the room, although I understand this is sometimes unavoidable.

Nice hotel situated 5 minutes from Gunnersbury tube station. Lovely room, nice size with nice bathroom. Good breakfast need to work on how to cook hot beans.

Very clean room and staff are very kind.

Perfect stay. Staff are really friendly, parking reasonable and secure. Super easy check in and check out. Great location too. Overall a great stay

Comfortable, easy to find, good parking, friendly staff

Great room.. great location.. helpful syaff

Great staff especially super helpful Electra on front desk. Nice comfortable spacious bedroom. Breakfast varied and copious. Useful bar nice for her quick beer after walking along the Thames. Parking on site, if you can secure it.

Really nice

Forgot Citizen watch in the room and did not get it back. Staff contacted mentioned housekeeping did not report any :(

Staff especially Electra on reception who was charming and smart with lots of tips. Room was lovely, breakfast generous and a useful bar. Great VF£ and close to the underground station.

Very nice hotel, lovely staff.