Cons
1. Hairdryer was jammed when we checked in & the head had to be replaced as it was inoperable due to hair jammed into the head of the hairdryer.
2. The website says air-conditioned rooms but staff informed they are air cooled.The first night was very sweaty & uncomfortable to get sleep. Staff asked us to open the window for ventilation.This wasn't an option as this overlooks a highway & lot of traffic noise.
3. The hotel is located in Gais & requires Bolt & Uber for any Porto related activities.
4. Lugging heavy suitcases even with wheels is a pain as the drop-off is on the main road & have to drag the bags over a gravel path. A side entrance or paved path would be good.Waiting for Uber / Bolt is a pain if the weather is scorching hot, as we experienced very high temperatures.
Pros
1. Staff are attentive.When we escalated the air-conditioner issue, they finally had someone service it & we could continue to sleep well for the remaining 2 night. Ditto the hair dryer issue though disgusting was resolved by sending a technician.But these should have been checked rather than inconveniencing guests!
2.Located close to a mall - Arabidda Shopping so lots of options to eat & shop.
3. A hospital is close by so the hotel is for medical stays.
4. The hotel is clean and tidy & checking in & out was effortless.
5. Marcus, Ines with specs among other staff were supportive.
6. Room was decent size for 3 beds and the bathroom was spacious
7. World Cup matches screened in the bar
続きを読む
Anton
8.0
/10
14週間前にレビューしました
Expedia Group verified review
Great place to stay. Would give 5 stars if there would be toothpaste & brush
Nabila
家族旅行
10.0
/10
16週間前にレビューしました
Expedia Group verified review
Great service, large rooms, well maintained hotel.
Ryhanna
パートナーと 一緒に
10.0
/10
19週間前にレビューしました
Expedia Group verified review
Newly renovated, friendly and helpful staff. Very clean. Somewhat tricky to access property due to construction.
Didier
10.0
/10
19週間前にレビューしました
Hotels.com verified review
Très belle chambre
Personnel tres gentil
Excellent petit déjeuner
Je recommande
BERNARDINO
友人&家族 友人と 一緒に
10.0
/10
21週間前にレビューしました
Hotels.com verified review
Tudo muito bom ! O unico problema é o preço do café da manhã ,achei muito caro .
Optamos por não utilizar o serviço .
Bryan
パートナーと 一緒に
10.0
/10
22週間前にレビューしました
Expedia Group verified review
Very clean, well-maintained facility that is nicely furnished. Small details were overlooked such as no glasses furnished in rooms, or no tissues provided. Breakfast buffets, however, were exceptional!!
Maicon
10.0
/10
23週間前にレビューしました
Hotels.com verified review
Excelent
Regina
パートナーと 一緒に
8.0
/10
24週間前にレビューしました
Hotels.com verified review
É a segunda vez que fico neste hotel. Otimo custo benefício.
Bom cafe da manhã e funcionarios muito atenciosos
Helio
友人&家族 家族旅行
10.0
/10
25週間前にレビューしました
Hotels.com verified review
Bem localizado
Marta
友人&家族 家族旅行
6.0
/10
26週間前にレビューしました
Hotels.com verified review
Habitación limpia pero impersonal, falta decoración y elementos simples en el baño como un vaso para el cepillo . No hay canales internacionales en la tv así que todo es portugués y uno o dos en inglés. Cada bebida 3€ del minibar y no es tan céntrico, no probé el desayuno.
DENYS
10.0
/10
26週間前にレビューしました
Hotels.com verified review
.
Behcet
出張
10.0
/10
26週間前にレビューしました
Hotels.com verified review
Yep, all was ok
Joanna
友人と 一緒に
10.0
/10
27週間前にレビューしました
Expedia Group verified review
Good location, very friendly and helpful staff. Excellent breakfast choices. Highly recommend!
Natalia
10.0
/10
34週間前にレビューしました
Expedia Group verified review
Everything was perfect
Hamad
友人&家族 家族旅行
8.0
/10
39週間前にレビューしました
Hotels.com verified review
The condition of the room was good, but dust needs to be cleaned.