メルキュール ポルト ガイア ホテル

歩いて30秒の場所に中程度のショッピングモールがあり、スーパーマーケットやフードコートがあり凄く便利です！ チェックインした日、床の掃除が不十分でしたがクレーム付けたらキレイになりました。ただ飲み水の補充がいい加減だったり、サービスは課題があるようです。でもおすめします

家族で1泊滞在しました。 場所はポルトから車で10分～15分の距離にあります。 目の前には大きなショッピングモールがあり、食事、スーパーでの買い物も簡単で、便利な場所にあります。 市街地へはウーバーで10ユーロ前後でいけます。 受付は親切で丁寧、チェックインもスピーディーにできました。 ホテルの部屋は十分に広く、清潔で快適でした。シャワールームも清潔で快適にすごすことができました。 妻が滞在中に体調を崩したんですが、フロントに相談すると優しく親切に対応してもらえました。 またポルトに訪れた際には滞在したいと思います。

隣にショッピングセンターがあり、食事等含め何かと便利で、いつも定宿にしています。

Cons 1. Hairdryer was jammed when we checked in & the head had to be replaced as it was inoperable due to hair jammed into the head of the hairdryer. 2. The website says air-conditioned rooms but staff informed they are air cooled.The first night was very sweaty & uncomfortable to get sleep. Staff asked us to open the window for ventilation.This wasn't an option as this overlooks a highway & lot of traffic noise. 3. The hotel is located in Gais & requires Bolt & Uber for any Porto related activities. 4. Lugging heavy suitcases even with wheels is a pain as the drop-off is on the main road & have to drag the bags over a gravel path. A side entrance or paved path would be good.Waiting for Uber / Bolt is a pain if the weather is scorching hot, as we experienced very high temperatures. Pros 1. Staff are attentive.When we escalated the air-conditioner issue, they finally had someone service it & we could continue to sleep well for the remaining 2 night. Ditto the hair dryer issue though disgusting was resolved by sending a technician.But these should have been checked rather than inconveniencing guests! 2.Located close to a mall - Arabidda Shopping so lots of options to eat & shop. 3. A hospital is close by so the hotel is for medical stays. 4. The hotel is clean and tidy & checking in & out was effortless. 5. Marcus, Ines with specs among other staff were supportive. 6. Room was decent size for 3 beds and the bathroom was spacious 7. World Cup matches screened in the bar

Great place to stay. Would give 5 stars if there would be toothpaste & brush

Great service, large rooms, well maintained hotel.

Newly renovated, friendly and helpful staff. Very clean. Somewhat tricky to access property due to construction.

Très belle chambre Personnel tres gentil Excellent petit déjeuner Je recommande

Tudo muito bom ! O unico problema é o preço do café da manhã ,achei muito caro . Optamos por não utilizar o serviço .

Very clean, well-maintained facility that is nicely furnished. Small details were overlooked such as no glasses furnished in rooms, or no tissues provided. Breakfast buffets, however, were exceptional!!

Excelent

É a segunda vez que fico neste hotel. Otimo custo benefício. Bom cafe da manhã e funcionarios muito atenciosos

Bem localizado

Habitación limpia pero impersonal, falta decoración y elementos simples en el baño como un vaso para el cepillo . No hay canales internacionales en la tv así que todo es portugués y uno o dos en inglés. Cada bebida 3€ del minibar y no es tan céntrico, no probé el desayuno.

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Yep, all was ok

Good location, very friendly and helpful staff. Excellent breakfast choices. Highly recommend!

Everything was perfect

The condition of the room was good, but dust needs to be cleaned.

Somehow we couldn't control the room temperature.