When I booked the room, I was promised an Ocean View Room. When I got to the room, there was a view of a small hotel pool - but no ocean view. I went to the front desk to register my complaint. They said the room was considered an ocean view room. (?!?!?!?!?) They offered to change my room 2 days into my 4 night stay, but at that point we were already unpacked and settled in. They informed me that the room change would also mean our belongings would need to be out of our room by 11am and that we couldn't check into the new room until 3pm. This simply wasn't a workable process for us. I would NOT recommend this hotel.