予約をして行ったにもかかわらず、到着早々、「電気的なトラブルが生じていて部屋の用意ができないから他のホテルを紹介する」とかなんとかで、ミニキャブで別の宿（他のレビューにも出てくる 「Park Hotel」とかいうＢＢ）に連れていかれた。 もしかしたら、この「クランブルックホテル」は、ネットで多数の予約を受け入れ、周りのホテルに顧客を回すということを日常的にやっているのでは。 「Park Hotel」についてはいろいろなコメントがされているようだが、我々が泊まった部屋は不潔な感じではなかった。バス通りに面していたものの騒々しいわけではなく、エアコンは無いものの取り立てて不自由を感じることもなかった。シャワーのお湯もしっかり出ていた。朝食もイングリッシュブレックファストで食べたいものを食べたいだけ取ることができる。 立地はイルフォードとガンツヒルの中間で、それぞれの駅からバスで５分くらい。周囲には商店はないので注意。 買い出しはイルフォードの駅前のショッピングセンターやその裏の商店街がおすすめ。Ｍ＆ＳやＷｉｌｋｏをはじめ、スーパー等もたくさんあり、物価も安め。 安宿と割りきって多くを望まない人にとっては十分快適に過ごせる。及第点。

便利な立地です。５分〜８分歩けば駅があるし、バス通りにはバスが沢山走っています。駅周辺にはお買い物、銀行、外貨両替店、何でも揃っていて賑わっています。しかも全体的な物価がとても安いです。ホテルの朝食はとても充実しています。人気ホテルで宿泊客で毎日混んでいるので、朝食は遅くいくと席がなく待つことも。WIFIも無料で快適ですが、宿泊客が多いので回線が混雑でよく停滞する点だけご注意を。

Located close to centre of Ilford 10 mins from Underground. Staff always helpful + friendly. Although room sway from main reception has own entrance with keys. Very clean.

I was upgraded for specific bigger room but was placed in the a smaller room

Good and clean

The light above the bed not working, the television also not working due to damaged aerial connections. I reported on the 1st day and when I returned in the evening the light had been repaired but the television still not working for the duration of my stay.

Was moved to a different hotel. Door barely opened shower didnt work.

Then we arrived,i paid all deposits showed my id and after all that the guy in reception told us he have no rooms for us and send us to different hotel Park Hotel.We went there and find out there's no parking space.Then we decided to come back to same hotel and asked for our room.Again we heard apologises but there is no rooms left.I asked them why you taking bookings, when you haven't got enough rooms.Again apologies and after that he send us to some kind of places like shelter style.We stayed there,because we had no there to go and was every tired. We will raise the complaint to have the refund paid back.Very bad service never come back to this place.Not satisfied at all.

Basic but clean hotel friendly staff good parking

Great service as usual. Everything I need from this hotel it provided. Parking, close the the ilford station. Not expensive.

Parking was good and easy to park.

Stanza da 4 persone ampia e vivibile. Nessun vicino per cui ottimo silenzio. Accoglienza ottima. Non pulitissimo e non nuovo, tuttavia il nostro soggiorno è stato molto confortevole.

Very helpful, good location for accessing the Elizabeth line, clean rooms, reasonably priced and parking..

Room was clean and parking was ok. Able to get to work comfortably.

Won’t be staying again

Mattress's was so bed that can’t sleep and floor carpet was not walkable, they use Clorox that I can smell soon walk it the room.

I do not have a car and do not want to answer this question.

Everything gone good except the behaviour of the reception staff present on 05th Dec is not a Welcoming one, that's why it losses a star

Had to be ther worst stay I’ve ever had there, uncomfortable bed, unclean sheets, very noisy room, cold shower and even the sink leaked when I was shaving causing wet socks before work, what a joke!

The room was ok, didn’t love the slanted ceiling which made me have to constantly be careful not to hit my head. The shower head holder was broken so you have to keep holding it to shower. The heater worked well, room was always toasty even in freezing weather. Daily housekeeping is offered but I wish they would provide “do not disturb” signs, as I was woken up everyday of my stay to open my door and say “no thank you” to the cleaner, which was terrible for me as I have sleep issues and having my sleep disturbed everyday ruined my experience.