The property is centrally located and within walking distance to almost everything, which was very convenient. Parking was available and was one of the main reasons we booked, although it was a little tricky to find at first. There is also a shopping center on the lower levels of the hotel, which was handy whenever we needed something. Overall, I would describe this as an average hotel and nothing really stood out to make it feel like a true five star property. It is pretty enough, but we did not use many of the amenities such as the pool or gym, so I cannot comment on those. We did book a spa treatment, and that was a major disappointment. The experience felt very amateur and far from relaxing. It was essentially just oil being rubbed up and down or uncomfortable hand movements that did not target any muscle tension. The room itself was bare and basic, with no robes, no slippers, and a hard bed in what felt like a basement. It certainly did not feel luxurious, especially given the premium price. What was meant to be something special turned into a waste of two hours and a lot of money. Back in New York, I have had much better massages for a fraction of the cost. If you are considering the spa here, I would strongly recommend doing some research first because it did not meet the standards of a proper spa experience.

Great location in Funchal! Perfect walking distance to everything — especially convenient after a long day of hiking and sightseeing when you want to just wander for dinner. The rooftop pool was stunning, with plenty of loungers to choose from. Such a relaxing spot to unwind. They also host nightly performers, and the atmosphere was fantastic. The entertainment felt top-notch (definitely not cheesy), and I loved it! The daily breakfast buffet on the terrace was a wonderful touch — a great way to start the day. ✨ Highly recommend!

From the moment we arrived to the moment we left, the staff made us feel welcome and were always very friendly and efficient. The hotel is small enough for everything to feel quite personal and it is in a great location just on the edge of the old town, making it an easy walk to get around without the need for buses and taxis, unless you want to go further afield. The room was spacious and well appointed with possibly one of the largest beds I have encountered in a hotel. Great walk in shower and a good sized bath too. Breakfast was excellent, with an extensive selection to choose from, including fresh fruit, cereals, cheeses and cold meats, pastries, different breads and also a good range of cooked options. The whole experience made our stay in Funchal memorable

The hotel is in a perfect location in Funchal, can't be better. The hotel room wasn't in a great condition, it definitely needs some work, as this is a 5 star hotel. The breakfast was ok.

Being 2 wheelchair users we found getting around inside ok, but outside the hotel was not good for us. The staff very helpful and friendly.

Great hotel and stay only thing is the location makes the entrance to the hotel a little bit difficult to find but once you find it it’s great!

Bien placé mais trop sombre

The Vine was an excellent hotel in a great location. The staff were all friendly and helpful. I would particularly highlight Hermes, Carmo, Bernardo and Jorges in the bar, the restaurant and at breakfast. It was a shame that my room upgrade was not available but the room we had was still nice. The Vine is easy walking distance to the harbour, the old town and multiple restaurants. The rooftop pool, bar and restaurant are also a fantastic place to spend time.

Wow! Property is beautiful, but the service was incredible! The team there DEFINITELY deserves the previous awards they’ve won! I’ve only stayed at one other property in my entire 57 years that I would say might be comparable to the service we received at the Vine! It made our trip! THANK YOU!

Upgrade stanza gratuito, spazi comuni di design, colazione ricca, parcheggio gratuito in garage sotto la struttura: tutto veramente ok!

Truly Impressive Stay! From the moment we arrived, we were blown away by the stunning architecture — the design is both elegant and inviting. The location couldn’t be more perfect, close to everything yet peaceful and relaxing. Our room (and the entire hotel) was spotless, with every detail carefully maintained. Highly recommended and would absolutely stay again!

We have stayed at The Vine on numerous occasions now and we love it. The rooftop pool area is lovely and the food is really good. All the staff are friendly and really helpful and smiley. We had a junior suite this time which was spacious and the bed was super comfortable with beautiful linen. Great breakfast choice as well. One suggestion would be to get rid of the pebble flooring in the bathroom area, it is really uncomfortable to walk on.

Nous voyageons régulièrement à travers le monde, mais ce séjour à Madère, dans votre établissement, restera comme l’un des plus marquants et des plus chaleureux que nous ayons vécus. Encore mille mercis à vous tous pour votre gentillesse, votre passion du métier et l’âme que vous insufflez à votre hôtel. Vous formez une équipe exceptionnelle, et cela se ressent à chaque instant.

Staff came to get us from the garage as it was not easy to find. Breakfast was excellent. Location is great.

Just perfekt

Nice lokation close to center. Parking below. Really good food at Uva on top floor.

Amazing!!! Detail, detail, detail. Congratulations and Thank you!

Der Aufenthalt im Hotel The Vine war wirklich toll! Ausgewogenes, reichhaltiges Frühstück Sehr schöne, komfortable Zimmer Freundliches und hilfsbereites Personal Perfekte Lage, um die Stadt zu erkunden Hervorragender Pool auf dem Dach mit tollem Ausblick Super Bar mit Happy Hour – sehr empfehlenswert! Ich komme gerne wieder. The stay at Hotel The Vine was really great! Excellent, varied and plentiful breakfast Beautiful, comfortable rooms Friendly and helpful staff Perfect location for exploring the city Fantastic rooftop pool with amazing views Great bar with a nice happy hour – highly recommended! Would love to come back.

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Good location, rooms were okay very dark and had a distinct smell. Good location being fairly close to everything. Morning breakfast was perfect!