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Personnel adorable et aux petits soins, localisation top, petit déjeuner incroyable, chambre toute équipée avec lit 200x200, seul bémol, bruyant côté centre commercial, dommage!

The pool is small. Breakfast felt a bit chaotic with a lot if people trying to get drinks and food in a cramped space

A perfectly locacated, high tech and high touch, high end choice.

Hotellet er et såkaldt femstjernet hotel. Men det er langt fra tilfældet. F.eks. morgenmad buffeten er helt ordinær, det samme er værelserne. Ingen steder at sidde ned på værelset. Lobbyen er stort set ikke til at opholde sig i, udover et rundt siddearrangement lige foran elevatorerne.

Von Personal bis Zimmer alles Super Frühstūcks Buffet sehr vielseitig und aussicht auf dem Roftop wunderschön

Hotel location and parking were extremely hard to find and navigate. The hotel in itself was nice and had kind staff. Our room was upgraded but it had a very strange layout. Tub was in the middle of the room which is awkward if traveling with friends and family, the shower and sink leaked into the main room, and there was insufficient lighting. Other than that it was a pleasant stay!

Nice hôtel, well situated in Funchal with friendly staff and nice accommodation

The hotel is awesome. Very modern and clean. Perfect buffet breakfast. 5*.

Great location, breakfast and room.

The hotel exceeded expectations. The rooms were large, service was excellent and we really enjoyed the views from the rooftop bar. Dinner at the Ovu restaurant was the best we’ve had since we’ve been to Portugal. Highly recommend!

Trevlig hotell mitt i stan men trots det tysta rum. Bra frukost och väldigt trevlig personal. SPA avdelning är dock ganska dålig så om du vill bo på 5- stjärnig hotell så leta efter ett annat för detta var inte 5* i mina ögon.

Good location, nice facilities, good breakfas

Trevlig personal och vänligt bemötande. En riklig och god frukost. Bra läge nära till hamnen, gamla stan och restauranger. Bra parkering.

Clean rooms, great bar/restaurant. The location is also very central and walkable to sites!

Het matras was prima. Alleen het beddengoed niet. Het waren 2 lossen laken met een dekbed er tussen dat ging tijdens het slapen alle kanten op.

War sehr zufrieden mit Allem, komme wieder

Beautiful large room, excellent breakfast, excellent location, gréat comfort. The only discomfort was noise from the room next door through a connecting door, but at night this was easily solved by earplugs.

Sehr ruhige Zimmer hintenraus. Angenehmes Personal, immer freundlich. Die Lage ist hervorragend, um Funchal zu erkunden. Restaurants und Geschäfte in der Nähe. Auch eigenes Parkhaus und Parkplätze im Hotel kostenlos zur Nutzung vorhanden. Hotel direkt an einem Einkaufszentrum angeschlossen.

The room is very very small. Not enough space to even keep the suitcases. Don’t be amazed by the excellent reviews. I doub’t if these are genuine. I paid £150 per day for 4 days and not impressed with the room size. The bathroom design is also horrible, no privacy and these to designed to save the space. The wash basin serves no purpose. If you wash your hand or face water spills every where. The design is also too dark and there is absolutely no view from the room (just the roof top of shopping mall). The staff was very helpful and good. Breakfast was nice and roof top bar and pool is also good. Jacuzzi and steam room is worned out. Some tiles were even missing. Will I stay again? NO. Will I recommend? NO.

I stayed at the property from December 2 to December 6. How was arriving very early on December 3 to the facility and didn’t know if my room will be ready so I purposely got a stay for the night before even though I wasn’t gonna arrive till the third. Upon arrival, there was confusion at the front desk, but after that was sorted, we went to the room to take a quick power nap because we had woken up very early in the morning to board our flight. Someone working the premises entered our room at around 10 AM without knocking and seemed confused that we were already in the room and asked us if we were checking out. I told her no, we had just checked in and she immediately left. About 15 minutes later another cleaning lady burst in without knocking and I immediately said to her that this room is occupied. She yelped in surprise and scurried out. After these offense, I went down to the front desk to tell the receptionist to confirm that our room is marked as we have been checked in, and to ensure that nobody else is coming into our room unannounced I explained to her what had happened and that two people had come in on two different occasions without knocking. She explained to me that they usually always knock. I told her that they did not and that it is unacceptable and to make sure that everybody knows that that room is now occupied. There was no apology or understanding from the lady at the front desk. This is a huge violation of privacy and I do not recommend this hotel.