24時間ビジネスセンターが使えるのは便利

立地がよかった

朝食は素材もよく美味しいバフェだった。立地は、地下鉄トバラバ駅から歩いて10分ほど高級住宅街とレストランのあるいい感じの通りを歩きます。巨大なショッピングモールも近所に有り、とてもいい。純粋に地下鉄からの利便を優先するならエルゴルフ駅前のリッツの方がいいだろう。

貴社に一言、下記注意事項は理不尽でないものは別として、貴社およびホテルサイドに改善対応をして頂く為には必要ではないだろうか。今回、アメリカの旅行会社利用で後泊を含めて4泊の利用(最後の一泊が貴社)。部屋は普通だが、水まわりの悪さ(排水が悪すぎ--水道、トイレ、風呂)に唖然、加えてトイレの紙、スタンド電気がつかない等問題があり、スタッフを呼び、交渉で部屋を変更、次の部屋では鍵部分からの騒音、対応がまずく4.5時間かかり、夕食等私的な約束もキャンセル、本当に自分の時間を阻害され困惑しました。でも、アクセスの良さ、立地便利、寝具の良さは間違いなし。

コンシェルジュの方たちがとても親切でした。 朝食はちょっと高い印象です。 ホテルの立地は便利でした。

Quarto sempre muito limpo, academia e piscina também em perfeitas condições. A localização é boa e próxima a restaurantes e à estação de metrô tobalaba.

El personal amable. El check out muy lento

The room was bit old and needed remodeling

Good

Localizacao muito boa, estado geral do hotel, staff, cafe da manha e a piscina aquecida fazem um otimo custo beneficio. Ficaria de novo...

Un excelente hotel con un mejor desayuno y instalaciones extraordinarias

.

breakfast excellent

Personal muy atento, camas cömodas, desayuno muy variado

this hotel is not what you could expect when booking an interconti. everything is scrached, broken, dirty. black mold in showers, non working devices, carpet where you‘d like to put your bare feet on. the whole hotel is a desaster and needs to be restored completely.

It was good, as expected of the Intercontinental

We were very impressed with this hotel. When we arrived the reception staff were friendly and efficient, and the concierge was very helpful. Our room was a good size, very comfortable with excellent amenities. We visited the bar and again the bar staff were great, making a visit there a very enjoyable experience. The hotel is in a very pleasant neighbourhood with some great places to eat close by. It is a short subway ride away from the older parts of the city. Overall, we thoroughly enjoyed our stay and would certainly recommend this hotel.

Great rooms! Great AC!!

While we only spent one night the room clean and comfortable along with a great staff. Food at the bar was quite good

We recently stayed at Intercontinental in Buenas Aires and it was spectacular, 5 star. Expecting a somewhat similar stay, but Santiago has not been maintained with dirty carpets, chipped paint and marble, torn shears, wallpaper ripped, a bed of dirt where plants once were in the lobby, etc. It needs updating or management that cares. Very disappointed!