室内清掃ありと記載があったが、フロントに聞いてもないと言われた。8日間滞在で、バスタオル以外のタオルが１枚のみ。トイレットペーパーも予備がなくスーパーに買いに行った。バスダブがない部屋で、ゴミ捨て、床もタイルで髪の毛や砂などのお掃除をしなくてはならなかった。それ以外は、トラムの駅からは近い、スーパーも海も近く、過ごしやすかった。フロントの対応もよく全体的にはまた利用したいと思う。

ゴージャスな雰囲気の大型アパートメントホテル。飲食店が建ち並ぶブロードビーチの中心部にありとても便利。ヨーロッパ調のインテリアではあるが建物が古く安っぽい印象。部屋はリビングもキッチンも大変広くバスタブもあり快適。バルコニーも大きい。乾燥機が古いのかものすごくうるさい。プールが屋内外にあり屋外プールは開放的でリラックスできる。フロントは２４時間対応ではない。

サーファーズと比べ、静かで落ち着いている。中心地に位置しているので、レストラン等も近くて便利で、大型ショッピングセンターも近くて便利です。

1年前の滞在時にも利用させていただき、今回2回目の利用ですが、ホテルのすぐ下はコンビニやレストランが多く、スーパーやビーチも近く快適に過ごせました！

Near conference center, very convenienet, nice location, many restaurants and big shopping center nearby.

ホテルの立地は文句なしですが、トリプルで予約したのに、用意されていなかった。ところどころ古くなっていて、気になる部分はありましたが、全体的には満足できました。

Great location, quiet indoors, great swimming pools and sauna. Full gym. Great check in staff, really helpful

Property in excellent location with great access to light rail ,shopping,eating and entertainment.

One bedroom apartment on second floor was fairly clean and tidy, seemed dusty and could do with a deep carpet clean. A/C worked well. Some dishes and cutlery were put away dirty and a cockroach was enjoying the kitchen cupboards. Loads of kitchen supplies and plenty of wardrobe space. Bed wasn’t the most comfortable, it was a little hard for us but slept well. View from the balcony was lovely and very spacious. Quiet location on a busy street with an array of food choices right at the doorstep. Great to have an indoor pool during the cooler days but enjoyed outside one as well. Good definitely outweighed the bad, highly recommend and would stay again!

Reception staff unhelpful & rude Venue old & in need of repair

Pro's: Ease of check-in and friendly reception (prebooked and paid via wotif.com). One parking space included in the fee. Perfect location for conferences at the Gold Coast Convention Centre. Location. Location. Location. Restaurants and beach close by. Rm 2403 on 4th floor in July. Fully self-contained. Room much larger than expected. Three balconies- 1 from master double bedroom, 1 from living area, small one off single bed 'extra room'. Foxtel tv, free WiFi. Shower had excellent water pressure, tho water leaked a little too readily outside the glass screen/door. Super comfortable bedding. Reverse cycle air-conditioning in bedroom and main lounge area. Overhead fan in bedroom (excellent for menopausal ladies at 3am!) Overall, a pleasant stay. Con's: In-house toiletries included a tiny sample sized bottle of shampoo and conditioner (I brought my own), one small square of soap, and a tiny packet of pocket tissues. These days, one would expect eco-friendly wall mounted bulk containers of body wash, shampoo /conditioner +/- body moisturiser. A BOX of tissues would be nice. Sachets of instant coffee & black tea provided, but howzabout some herbal tea options? The main bedroom side tables, lamp and remote controls had a layer of dust and some stray black hairs (eeeuuuww). Saturday night sounds of 'drag racing', sirens and a soft 'doof doof' from a night club close by kept me awake until the late hours, tho' it IS the GC.. In sum, I would return. Just a little more prepared.

Easy car parking, great room , very clean … close to lots of shop and restaurants… love the indoor heated pool 😊friendly staff

The location for what we required was perfect and the size of the apartment was great, I particularly liked the comfortable bed. However, there were no instructions on how to use anything nor any information about things around the area we could do and see. The ladies at reception were very friendly and nice however we had to ask all the time about specifics and the info was a little underwhelming and we had to write it all down ourselves. The WIFI did not work in the apartment and we had to work out how to watch the tv ourselves. The kitchen was great and there was plenty of dinnerware and cutlery etc but there was not enough coffee/sugar for three people nor were we given more than one little soap each for the bathroom, I hadn't brought any body soap so had to use the little square from the basin to use in the shower. The balcony was very tight and not very inviting. Overall it was a nice stay but little extra care could have made it feel a lot nicer!

Very clean and beautiful unit

Great location. Close to heaps of restaurants and cafes and only a few mins walk to Broadbeach North light rail station making it easy to get around without needing your car. Easy and smooth check in.

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Great size apartment clean and comfortable close to restaurants shops and cafes

Best ever location room was fabulous

We are returning guests, therefore love the property and its location. We had a 1 bedroom on the top floor, and were lucky to have various beach glimpses thru the buildings, sadly new construction at Neicon will cut that off on one side in the future. Our favourite pastime is sitting on the balcony people and car watching. This last unit we were in, was a bit of an odd layout and smaller than others we had been in, but, it was clean and comfortable. This trip we had bad rainy weather so didn't even use the indoor pool, but, as I said we've been here before, and it's always well maintained. Lifts were fast, reception are great, parking is easy and so are the walks to wherever you want to go. Even an easy walk to Pacific Fair and we are in our mid 70's. Tram out front. The Phoenician has it all.

It was in a lovely central area in Broadbeach. Close to everything. The place is a tad old but had a great indoor pool, spa and sauna