フェニシアン リゾート

室内清掃ありと記載があったが、フロントに聞いてもないと言われた。8日間滞在で、バスタオル以外のタオルが１枚のみ。トイレットペーパーも予備がなくスーパーに買いに行った。バスダブがない部屋で、ゴミ捨て、床もタイルで髪の毛や砂などのお掃除をしなくてはならなかった。それ以外は、トラムの駅からは近い、スーパーも海も近く、過ごしやすかった。フロントの対応もよく全体的にはまた利用したいと思う。

ゴージャスな雰囲気の大型アパートメントホテル。飲食店が建ち並ぶブロードビーチの中心部にありとても便利。ヨーロッパ調のインテリアではあるが建物が古く安っぽい印象。部屋はリビングもキッチンも大変広くバスタブもあり快適。バルコニーも大きい。乾燥機が古いのかものすごくうるさい。プールが屋内外にあり屋外プールは開放的でリラックスできる。フロントは２４時間対応ではない。

サーファーズと比べ、静かで落ち着いている。中心地に位置しているので、レストラン等も近くて便利で、大型ショッピングセンターも近くて便利です。

1年前の滞在時にも利用させていただき、今回2回目の利用ですが、ホテルのすぐ下はコンビニやレストランが多く、スーパーやビーチも近く快適に過ごせました！

Near conference center, very convenienet, nice location, many restaurants and big shopping center nearby.

ホテルの立地は文句なしですが、トリプルで予約したのに、用意されていなかった。ところどころ古くなっていて、気になる部分はありましたが、全体的には満足できました。

It was in a lovely central area in Broadbeach. Close to everything. The place is a tad old but had a great indoor pool, spa and sauna

I've been coming to this hotel since I was a child, (30 odd years ago), so I have fond memories of family holidays here and other than a brief pause over COVID, I've come at least once a year with my young family. This time felt a bit different though. While they do a great job of maintaining the massive building and surrounds, this grand old lady is showing her age. Rooms have always been dependent on the owners investment and while my (connecting) room wasn't in bad shape, it is my experience that there has been a general decline in standard and quality over recent years. Water damaged ceilings, kickboards peeling, walls patched and barely painted, original appliances in the kitchen, beds with little to no support. Cleanliness has also been an issue in the last few stays, I found a lot of head hair around the apartment, food under couches, lipstick on drinking glasses, etc and two cockroaches along with a blocked vanity sink (which was promptly resolved with reported). For the first time ever, we also had a sub-optimal interaction with one of the receptionists, no big deal, just not what it used to be. I think what struck me this time is that to accept the declining standard you really need to lean into the "value" of large, self-contained units with great proximity to Broadbeach. I fear the decline in quality is starting to outpace the "value" proposition with better options, e.g. similar vintage, size, newer fit-out and ocean views for same / similar money.

Proximity to Broadbeach precinct restaurants was great. Room was comfy and clean.

Needs better focus on cleaning. The room has a smell of sewage.

Good area

Easy stay. Friendly staff. Clean room. A faulty light was fixed immediately, no hassle. Navigation around the building was a little confusing at first with multiple entrances.

Our apartment had such a comfortable bed. Other than that it was extremely disappointing. We booked a 4 star apartment that certainly wasn’t 4 Star. It was very worn, dirty and neglected. All the door, window, wardrobe and shower tracks were filthy. The balcony furniture was weather beaten and old. So much more we could say. No comparison to other 4 star apartments we have stayed in.

Quite rude type receptionist , toilet was too small where you sit on seat you always hit the side wall. The only thing good was location. One one tiny little soap and shower get for two people. If you don’t clean your cups of glasses you will be charged $50. Awful. Ripoff

Great location, clean and tidy rooms. Kitchen facilities were awesome.

Its one of the few hotels that dont charge you parking fees most hotels shpuldnt be charging but phonecian is a olser hotel but is relaxing to rest up on and close to everything

Everything was perfect.

Very good location handy to restaurants also to Oasis shopping centre and the light tail

Great location handy to shops, transport, beaches & clubs

Great location