Phoenician Resort

Service Apartment
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8.8
/10
Very Good
1,205 reviews

What Guests Say About Their Stay

Ester

10.0
/ 10
We are returning guests, therefore love the property and its location. We had a 1 bedroom on the top floor, and were lucky to have various beach glimpses thru the buildings, sadly new construction at Neicon will cut that off on one side in the future. Our favourite pastime is sitting on the balcony people and car watching. This last unit we were in, was a bit of an odd layout and smaller than others we had been in, but, it was clean and comfortable. This trip we had bad rainy weather so didn't even use the indoor pool, but, as I said we've been here before, and it's always well maintained. Lifts were fast, reception are great, parking is easy and so are the walks to wherever you want to go. Even an easy walk to Pacific Fair and we are in our mid 70's. Tram out front. The Phoenician has it all.

AMANDA

10.0
/ 10
Proximity to Broadbeach precinct restaurants was great. Room was comfy and clean.

Helen

10.0
/ 10
Easy stay. Friendly staff. Clean room. A faulty light was fixed immediately, no hassle. Navigation around the building was a little confusing at first with multiple entrances.
In the Area
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24-26 Queensland Avenue, Broadbeach, Gold Coast, Queensland, Australia, 4218

Main Facilities

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Swimming Pool
Parking
WiFi
Elevator
Phoenician Resort is located in area / city Broadbeach.
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What's around Phoenician Resort

24-26 Queensland Avenue, Broadbeach, Gold Coast, Queensland, Australia, 4218
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Lobby Phoenician Resort
Lobby 2 Phoenician Resort

Discover More About Phoenician Resort

General
Near Pratten Park

Location
With a stay at Phoenician Resort, you'll be centrally located in Gold Coast, just a 4-minute walk from Gold Coast Convention and Exhibition Centre and 8 minutes by foot from The Star Gold Coast. This family-friendly aparthotel is 0.6 mi (1 km) from Pacific Fair Shopping Centre and 1.8 mi (2.9 km) from Surfers Paradise Beach.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

The Oasis - 0.2 km / 0.1 mi
Gold Coast Convention and Exhibition Centre - 0.3 km / 0.2 mi
Broadbeach Beach - 0.5 km / 0.3 mi
Pratten Park - 0.5 km / 0.3 mi
The Star Gold Coast - 0.6 km / 0.4 mi
Kurrawa Beach - 0.6 km / 0.4 mi
Broadbeach Bowls Club - 0.9 km / 0.5 mi
Pacific Fair Shopping Centre - 1 km / 0.6 mi
Dracula's Cabaret - 1 km / 0.6 mi
Northcliffe Beach - 2 km / 1.2 mi
SkyPoint Observation Deck - 2.6 km / 1.6 mi
SkyPoint Climb - 2.8 km / 1.7 mi
Surfers Paradise Beach - 2.9 km / 1.8 mi
Centro Surfers Paradise - 3.1 km / 1.9 mi
Slingshot - 3.2 km / 2 mi

The preferred airport for Phoenician Resort is Coolangatta Airport (OOL) - 29.2 km / 18.1 mi

Facilities
Be sure to enjoy recreational amenities, including a health club, an outdoor pool, and an indoor pool. This aparthotel also features complimentary wireless internet access, an arcade/game room, and tour/ticket assistance.

Business Facilities
Featured amenities include limo/town car service, dry cleaning/laundry services, and luggage storage. Free self parking is available onsite.

Rooms
Make yourself at home in one of the 80 individually furnished guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Rooms have private balconies or patios. LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as safes and microwaves.

All facilities in Phoenician Resort

Entertainment Facility Phoenician Resort
Entertainment Facility
Common Space Phoenician Resort
Common Space
Lobby Phoenician Resort
Lobby
Exterior Phoenician Resort
Exterior
Bedroom Phoenician Resort
Bedroom

Things to Do

  • Health club
  • Outdoor pool
  • Indoor pool
  • Garden
  • Barbecue
  • Sauna
  • Pool sun loungers

Accessibilty

  • Accessible bathroom
  • Disabled access friendly
  • Accessible parking
  • Accessible path of travel

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Elevator

Family-friendly Facilities

  • Toys
  • Children pool

General

  • Parking
  • Terrace

Hotel Services

  • Laundry service
  • Luggage storage

Sports and Recreations

  • Game room
  • Fitness center

Transportation

  • Limo or town car service

Connectivity

  • Free WiFi

Business Facilities

  • Business facilities

Accommodation Policy & General Information in Phoenician Resort

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 20:00
Check-out:
Before 10:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
  • Host has indicated there is a smoke detector on the property
  • Safety features at this property include a fire extinguisher, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property is professionally cleaned
, The front desk is open daily from 8:00 AM - 8:00 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Swimming Pool, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 20:00 - to 10:00
Available rooms at Phoenician Resort
80
Number of floors in Phoenician Resort
9
Another facilities in Phoenician Resort
Health club, Outdoor pool, Indoor pool, Garden, Barbecue

Frequently asked question in Phoenician Resort

What are available facilities at Phoenician Resort?
There are top facilites at Phoenician Resort such as Swimming Pool, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Phoenician Resort?
The standard check-in time at Phoenician Resort is starting from 14:00 - 20:00 while the latest check-out time is at Before 10:00
What is the star rating of Phoenician Resort?
Phoenician Resort is a 4.0-star hotel.
How many floors does Phoenician Resort have?
Phoenician Resort has 9 floors.
How many rooms are available at Phoenician Resort?
Phoenician Resort has 80 rooms in total.
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More Reviews from Other Guests in Phoenician Resort

8.8
Very Good
From 1,205 reviews
Cleanliness

8.6

Room Comfort

8.6

Location

9.6

Service and Facilites

8.8

Sort by
Most Relevant
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Traveler Reviews Phoenician Resort

Number of reviews per page
20
40
Top reviews
Ester
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

We are returning guests, therefore love the property and its location. We had a 1 bedroom on the top floor, and were lucky to have various beach glimpses thru the buildings, sadly new construction at Neicon will cut that off on one side in the future. Our favourite pastime is sitting on the balcony people and car watching. This last unit we were in, was a bit of an odd layout and smaller than others we had been in, but, it was clean and comfortable. This trip we had bad rainy weather so didn't even use the indoor pool, but, as I said we've been here before, and it's always well maintained. Lifts were fast, reception are great, parking is easy and so are the walks to wherever you want to go. Even an easy walk to Pacific Fair and we are in our mid 70's. Tram out front. The Phoenician has it all.
Read More
Mark
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It was in a lovely central area in Broadbeach. Close to everything. The place is a tad old but had a great indoor pool, spa and sauna
Damien
icon-with Children
with Children
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I've been coming to this hotel since I was a child, (30 odd years ago), so I have fond memories of family holidays here and other than a brief pause over COVID, I've come at least once a year with my young family. This time felt a bit different though. While they do a great job of maintaining the massive building and surrounds, this grand old lady is showing her age. Rooms have always been dependent on the owners investment and while my (connecting) room wasn't in bad shape, it is my experience that there has been a general decline in standard and quality over recent years. Water damaged ceilings, kickboards peeling, walls patched and barely painted, original appliances in the kitchen, beds with little to no support. Cleanliness has also been an issue in the last few stays, I found a lot of head hair around the apartment, food under couches, lipstick on drinking glasses, etc and two cockroaches along with a blocked vanity sink (which was promptly resolved with reported). For the first time ever, we also had a sub-optimal interaction with one of the receptionists, no big deal, just not what it used to be. I think what struck me this time is that to accept the declining standard you really need to lean into the "value" of large, self-contained units with great proximity to Broadbeach. I fear the decline in quality is starting to outpace the "value" proposition with better options, e.g. similar vintage, size, newer fit-out and ocean views for same / similar money.
Read More
AMANDA
icon-Family
Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Proximity to Broadbeach precinct restaurants was great. Room was comfy and clean.
Roni
2.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Needs better focus on cleaning. The room has a smell of sewage.
Michelle
icon-
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Good area
Helen
icon-
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Easy stay. Friendly staff. Clean room. A faulty light was fixed immediately, no hassle. Navigation around the building was a little confusing at first with multiple entrances.
Hilary
icon-with Friends
with Friends
4.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Our apartment had such a comfortable bed. Other than that it was extremely disappointing. We booked a 4 star apartment that certainly wasn’t 4 Star. It was very worn, dirty and neglected. All the door, window, wardrobe and shower tracks were filthy. The balcony furniture was weather beaten and old. So much more we could say. No comparison to other 4 star apartments we have stayed in.
Read More
Muhammad
icon-with Friends
with Friends
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Quite rude type receptionist , toilet was too small where you sit on seat you always hit the side wall. The only thing good was location. One one tiny little soap and shower get for two people. If you don’t clean your cups of glasses you will be charged $50. Awful. Ripoff
Rebecca
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Great location, clean and tidy rooms. Kitchen facilities were awesome.
Lindarose
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Its one of the few hotels that dont charge you parking fees most hotels shpuldnt be charging but phonecian is a olser hotel but is relaxing to rest up on and close to everything
Artur
icon-with Partner
with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Everything was perfect.
Peter
icon-with Partner
with Partner
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Very good location handy to restaurants also to Oasis shopping centre and the light tail
robert
icon-with Partner
with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Great location handy to shops, transport, beaches & clubs
Jock
icon-with Partner
with Partner
8.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Great location
Natalie
icon-with Friends
with Friends
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Room was in a clean and tidy state. Facilities were clean and hygienic. Staff were friendly
Camrin
icon-
2.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Tvs didn't work had buy my own batteries for the remote
Lindarose
8.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

The staff were on it straight away and i left happy didnt go to the pool cause of lousey weather
David
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

staff great clean room, great all round
Ian
icon-with Partner
with Partner
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Size of apartment, location, staff at reception.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Phoenician Resort

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.8
Very Good
From 1,205 reviews
Cleanliness

8.6

Room Comfort

8.6

Location

9.6

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Phoenician Resort

Number of reviews per page
20
40
Top reviews
Ester
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

We are returning guests, therefore love the property and its location. We had a 1 bedroom on the top floor, and were lucky to have various beach glimpses thru the buildings, sadly new construction at Neicon will cut that off on one side in the future. Our favourite pastime is sitting on the balcony people and car watching. This last unit we were in, was a bit of an odd layout and smaller than others we had been in, but, it was clean and comfortable. This trip we had bad rainy weather so didn't even use the indoor pool, but, as I said we've been here before, and it's always well maintained. Lifts were fast, reception are great, parking is easy and so are the walks to wherever you want to go. Even an easy walk to Pacific Fair and we are in our mid 70's. Tram out front. The Phoenician has it all.
Read More
Mark
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It was in a lovely central area in Broadbeach. Close to everything. The place is a tad old but had a great indoor pool, spa and sauna
Damien
icon-with Children
with Children
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I've been coming to this hotel since I was a child, (30 odd years ago), so I have fond memories of family holidays here and other than a brief pause over COVID, I've come at least once a year with my young family. This time felt a bit different though. While they do a great job of maintaining the massive building and surrounds, this grand old lady is showing her age. Rooms have always been dependent on the owners investment and while my (connecting) room wasn't in bad shape, it is my experience that there has been a general decline in standard and quality over recent years. Water damaged ceilings, kickboards peeling, walls patched and barely painted, original appliances in the kitchen, beds with little to no support. Cleanliness has also been an issue in the last few stays, I found a lot of head hair around the apartment, food under couches, lipstick on drinking glasses, etc and two cockroaches along with a blocked vanity sink (which was promptly resolved with reported). For the first time ever, we also had a sub-optimal interaction with one of the receptionists, no big deal, just not what it used to be. I think what struck me this time is that to accept the declining standard you really need to lean into the "value" of large, self-contained units with great proximity to Broadbeach. I fear the decline in quality is starting to outpace the "value" proposition with better options, e.g. similar vintage, size, newer fit-out and ocean views for same / similar money.
Read More
AMANDA
icon-Family
Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Proximity to Broadbeach precinct restaurants was great. Room was comfy and clean.
Roni
2.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Needs better focus on cleaning. The room has a smell of sewage.
Michelle
icon-
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Good area
Helen
icon-
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Easy stay. Friendly staff. Clean room. A faulty light was fixed immediately, no hassle. Navigation around the building was a little confusing at first with multiple entrances.
Hilary
icon-with Friends
with Friends
4.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Our apartment had such a comfortable bed. Other than that it was extremely disappointing. We booked a 4 star apartment that certainly wasn’t 4 Star. It was very worn, dirty and neglected. All the door, window, wardrobe and shower tracks were filthy. The balcony furniture was weather beaten and old. So much more we could say. No comparison to other 4 star apartments we have stayed in.
Read More
Muhammad
icon-with Friends
with Friends
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Quite rude type receptionist , toilet was too small where you sit on seat you always hit the side wall. The only thing good was location. One one tiny little soap and shower get for two people. If you don’t clean your cups of glasses you will be charged $50. Awful. Ripoff
Rebecca
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Great location, clean and tidy rooms. Kitchen facilities were awesome.
Lindarose
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Its one of the few hotels that dont charge you parking fees most hotels shpuldnt be charging but phonecian is a olser hotel but is relaxing to rest up on and close to everything
Artur
icon-with Partner
with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Everything was perfect.
Peter
icon-with Partner
with Partner
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Very good location handy to restaurants also to Oasis shopping centre and the light tail
robert
icon-with Partner
with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Great location handy to shops, transport, beaches & clubs
Jock
icon-with Partner
with Partner
8.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Great location
Natalie
icon-with Friends
with Friends
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Room was in a clean and tidy state. Facilities were clean and hygienic. Staff were friendly
Camrin
icon-
2.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Tvs didn't work had buy my own batteries for the remote
Lindarose
8.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

The staff were on it straight away and i left happy didnt go to the pool cause of lousey weather
David
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

staff great clean room, great all round
Ian
icon-with Partner
with Partner
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Size of apartment, location, staff at reception.
Number of reviews per page
20
40