スタッフが親切で、施設内の無料コーヒー、軽食も良かったです。アクセスもよく、快適でした。

スタッフの対応はいつも明るく丁寧でした。清掃も行き届いていましたが、エアコンが壊れていたのか、涼しくなることはなかったです。また、床が一部斜めになっていました。冷蔵庫もあまり冷えませんでした。 スタッフの対応が良かっただけに、設備の部分がもう少し見直されると大満足かと思います。

料金、場所、サービス すべて良かったです。

This was the worst hotel. After checking out, I remembered that I had left my portable washlet (an electric device for washing your bottom when you go to the toilet) in the bathroom, so I went in 3 hours later and told the front desk, but they said they had thrown it away. I had left my suitcase at the front desk when I checked out to go shopping, so I can't believe that the front desk clerk threw away my forgotten item, knowing that I would definitely come back. And what's more, it was a portable washlet, which is essential for Japanese people when traveling and when they go to the toilet. And one more terrible thing. Only cold water came out of the shower. The lowest temperature was 8 degrees. It was freezing. I can't believe it. The front desk clerk was also unfriendly, and I will never stay here again.

Boa localização

Wonderful service and clean place. My only concern was ju

Vicino al centro, comodo per gli spostamenti.

Excellent value for money hotel in the most perfect of locations right next to Plaza Mayor

Great location, nice room on the 5th floor with views to the palaza mayor gateway

Hotel muito bem localizado, apesar de não possuir café da manhã, todo dia deixavam na nossa porta um lanche bem gostoso e uma forma de carinho bem legal. Banheiro bom, exceto pelo box no quarto que fiquei que era pequeno, e ficava junto de uma janela, o que dava sensação ruim, mas de resto excelente, quarto bem amplo.

Great location, walking distance to Plaza Mayor, San Miguel market and other attractions. Staff was very nice and friendly.

Está súper bien ubicada y el personal súper atento sin duda regresaré

El hotel es perfecto, muy buen concepto, la ubicación es muy buena, tal vez la buena localización lo haga un poco ruidoso el fin de semana, pero fuera de eso todo estuvo muy bien.

Localização eh simplesmente incrível. Quarto bom e limpo

Great location

Todo muy bien

Friendly staff. Perfect location!

The location near Plaza Mayor and vibe of the entire property was perfect. However, the biggest highlight of our stay was the incredibly patient and helpful staff. They provided excellent support and help to make our first time in Madrid amazing!

Close to everywhere, shops, groceries, and restaurants. Not expecting a lot but the hotel provided free water, other refreshments, and fresh pastries in the morning! Clean and nice staff was a plus!

Localização ótima. Hotel limpo, confortável, funcional. Recomendo.