Hotel was good , however there were no food options when we enquired we had had a busy day arrived at hotel checked in freshened up went down to order food and we were told that no food was available, we then had to go out in the Rain and find suitable place to eat Apparently we were told we should have booked our evening meal , there was no mention of this anywhere in the booking process not did reception tell us when we arrived, would definitely not stay here again

The room was an ok size, as was the bathroom, however the beds (in a twin room) were not comfortable and the pillow was hard - so all in all it made for a not very good night's sleep. It would be helpful for each bed to have two pillows, which might have helped a bit.

Amazing for price

Great size comfortable room and sea view, helpful staff.

Another enjoyable stay at the royal but a few issues with room this time.we had no lights working on entering room maintenance guy had to come to room and show us how to get them on ( switch behind bedside units ) lamp switches dont work.2 water stains on ceiling from previous leak which has brought wallpaper off wall near wardrobe.hopefully this was a 1 off as previous stays have been good.

Clean room, comfortable bed. Hotel decorations for Xmas creating a nice warm welcome.

Had to wait for about 25 minutes at reception to check in. Was given a room with poor lighting which didn't look anything like the pictures of the double room I booked. Was small and depressing. After asking for another room, was provided with a much more spacious one but the decor and the whole room was very dated. The windows were quite dirty, there were cracked tiles in the bathroom, the lock on the bathroom door was broken as someone seems to have forced their entry in there, the floor was completely uneven.

Was upgraded to the Royal Suit, a lovely big room with 2 sofa's and a large 4 poster bed which was so comfy

Fine

The room was dirty dust on sides bedding full of hair and dirt room was cold and damp The room was a walk through maze to get to which absolutely stank of sewerage

Despite having the desciption of Double Room with Sea View, no reasonable person would say that Room 314 has a sea view. A view of the fire escape stairs, yes, a view of the tramway sure….if you stood on a chair from the far wall, cricked your neck at 37.2 degrees and squinted through the trees, you can imagine seeing the sea…through the cracked window.

Very dirty Went to reception to say and was told they would send a housekeeper up. No apologies given. They changed bedding but that was it.

Came by train

Room was ok but would of liked a better view, and could hear a noise comming fm the bathroom sounding like a cow mooing all night kept us awake.

Clean

The property was pet frirndly which was great but the property was very tired there were stains on walls and ceilings!!

Lovely clean room stunning sunrise views definately atay again

We stayed in room 201.The bed wasn’t a king size or a double, it was in face two single beds put together which were both different heights. The mattresses were very hard. Two very poor nights sleep. The room was quite cold, we could not put the heating. We were told the heating comes in for two hours on the evening and two hours in the morning. Overall an experience we will not be repeating as we will not be staying at the Royal Hotel again.

We booked standard room. We were given A larger room. Cleanish, everything was ok until we were woken up on the middle of the night to rain coming in. We could ear/see it running down the wall. Reported to reception next norning to be told they would look at it. Sounded like tge water tank was in the wall near the bed. Again woken up to the sound of this through the night. We stayed 2 nights. The room was cleaned or toilet rolls topped up. Check out time was 11am we whilst dressing the cleaner just ealked in at 10am with out knocking. The bar area was ok. Happy hour bewteen 12-6. Parking, we used the grand and purchased scratch cards from reception. Close to beach and shopping facilities.

Booked a double standard room and on arrival we were allocated a twin with a broken bed. We asked to be moved and next room was around the back of the hotel and freezing cold. Asked to be moved again and got another twin that smelled of drains. Finally, on the fourth time, after a lot of going back and fourth to reception we were allocated the double room we booked but it was the smallest room I've ever seen and very grotty. Overall, a terrible experience and will not be returning. Lesson leaned. Better to spend a bit more and stay somewhere else.