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Arrived early, was allowed to enter room (supposedly cleaned?). Inspection of room, found dust around skirting boards. Spiders webs on window sills. Two chairs had not been cleaned, dust and food under cushions. Some sort of small creature, was on one of the pillows. The kettle was all furred up, and had not been cleaned out. Informed reception, who immediately moved us to room 115. This was a twin room, with window over front of hotel. However could not look out, because sill was 6 feet above floor level. We also didn't realise it was just above bar, restaurant. We knew that the rooms were not cleaned during our stay. But we left full bin outside room door, to empty. This was not done! Breakfast was buffet service, however bacon was dried out, tasted like cardboard. Scrambled eggs had liquid in the bottom, black pudding was died out and hard. Sausages were anaemic, didn't looked cooked. This is not the first time we have been to the "Royal" hotel. But the rooms and food have detierated, alarmingly. We will not be booking to go back to that hotel in the future.

I highly recommend this hotel and always stay here when in Scarborough. I always pay extra for the sea view and it is well worth it. Breakfast is great and it is an easy walk down the High Street from the station. Buses are excellent all around the area, eg. Bridlington, Filey, Whitby, Robin Hoods ay, etc. I love the seafront walks. Thank you to all staff.

Yes

Bed uncomfortable and lumpy mattresses, terribly stained mattresses and toppers, flimsy thin toppers, asked receptionist if they can sort out, no help there. Found liken room took couple of quilts and topped mattress with those. Broken pull knob in bathroom that converts bath taps to shower head unable to pull up. Broken duel push button for toilet flush. Windows wouldn’t open further than a couple inches room so stuffy, average clean for rest of room.

Hotel was generally clean and pleasant, staff were friendly and helpful. One of the reasons I chose this hotel was it has a pool, however after booking I received a message from on hotels.com from the hotel saying the pool has been shut since August, slightly disappointed by that so didn’t pack my trunks. However on arrival it became apparent this wasn’t the case and the pool and other leisure facilities were actually open! So denied a morning swim.

Sink were blocked. Changed my room to worse one with full heating on in a warm weather. The bathroom was extremely inconvenient and so narrow. Although the receptionists were friendly.

Woulld have liked a proper double bed as it was 2 single beds pushed together and the mattreses were very hard, making for an uncomfortabe sleep. We had a beach veiw and the room was large and clean. We had a good apart from the uncomfotable bed. Cose to everything and good value for the money. Would stay again.

Original features good room awful

Lovely staff and great food.

Large room . good services in hotel.

Staff were nice and the place was great, the hotel is a bit old but we don’t mind old and quirky, It was a shame that the swimming wasn’t included for guests but we will be back again.

Excellent location- love this hotel. We go a few times a year. Love that it’s Pet friendly. Only downfall- Disappointed at this visit as we are regular to the hotel it wasn’t as clean as usual.

Very clean, value for money

Value for money. Great hotel with really helpful staff. Near the beach front anf town centre

Yes anytime it a lovely hotel

Very old hotel that needs refurbishment or at least decent cleaning of rooms, very poor

Oh my word, I stayed in room 5 on first floor, the entire corridor stunk of drains, vile ! Thanks heavens it didn’t seep into my room, bed was very hard and uncomfortable and bathroom was dirty with things falling off the walls, also no shower gel ) only got suits apparently ) despite having a knackered dispenser half hanging off the wall - never again

Like stepping back intime when hotels had character not like the like the little boxes of some I could mention

This was my first stay at the Royal Hotel, and for what you get I am of the view it is a fair price for a basic hotel stay. The hotel permit they offer is £9 on hotels website it said £7 which needs updating just giving others a heads up. My room was generally clean other than what seemed to be make up marks on the netting of the window, but this was raised upon check out. I heard upon leaving these will be washed. In the room I liked there was an iron and ironing board. Tea/coffee basic, not a fab of Twinings English Breakfast tea and biscuits may have been a nice touch. The rest of the clean was clean, bed was comfortable. A warm room likely due to the pool downstairs. I got the sense staff I met have been at the hotel a while, it would have been nice to know more about areas in the hotel I could/couldn't access with the dog beforehand. I.e top lounge. Hotel is in a good location. If i'm back in the area again I will re-book.

Lovely hotel. Wanted to stay longer!