シャワーの水量調節が難しい。床が水浸しになる。 バスルームと同じコンセントが部屋にも一箇所必要です。

至る所で四つ星を強調していますが、これまで利用した四つ星ホテルの中では最低でした。朝食サービス以外はとても四つ星とは思えません。まず、無駄に広い、いや、広すぎるバスルーム。バスタブがあったのは嬉しかったが、あの広さは無意味。その分なのかどうか、部屋が狭くてベッドと机の間を通るのもやっとというくらい。お湯とお水の蛇口は別なので温度調節が難しく、固定された別口のシャワーは水のみ。冷房のない設備で夏場21時過ぎまでギンギンの西日が射し込む部屋でずっと暑い思いをしていたため水のシャワーでも苦にはならなかったのですが、水のみのシャワーの需要性が疑問です。一度ブレーカーも落ちました。スマホの充電とテレビと電気ポットの使用だけでです。備え付のドライヤーは、日本の安宿に置いていそうないかにも髪が傷みそうな安っぽいものでした。それからWi-Fiの電波がとても弱く、何度も途切れてしまいました。ロビーではそうでもなかったのですが、部屋ではずっとイライラする通信環境。ホテル側に一度申告しましたが、正常だとの回答のみ。朝食は立派でメニューが豊富で充実していましたが、量が多いため、外でグルメを楽しみたい人はほどほどにすることをおすすめします。四つ星と感じたのは朝食のみでした。

Lovely hotel with period fittings. Great staff and food. Could do with a little bit of paint work and tidy up

The room was lovely and spacious with places to relax. We loved the pool and the spa tub and the gym is well equipped. We ate at the hotel at night and the food was delicious, reasonably priced and service from all the staff was excellent too, we'll be back!

Breakfast was lovely as were staff Little niggles around expectation at that price point inc plastic bottled water, Nescafé instant coffee and uht milk - no fridge.

Stayed last in 2024 & was impressed then & now in 2026....still as impressive. Well done to the Imperial staff, you deliver an excellent customer experience. We will be back.

Breakfast was very good with a wide selection. Evening dining was also good, with a good menu

Lovely choice of breakfast menu Good evening menu All staff were attentive and very clean rooms Thank you

Breakfast was exceptional with a good choice, fresh and well cooked.All staff were really friendy and competent. The whole of the hotel was clean and tidy and well maintained

Love the hotel Sunday roast lunch was awful.

Lovely comfortable interior with amazing views. Staff are extremely attentive and helpful.

The staff were lovely, helpful and friendly. Room was clean and bed comfortable and the food was excellent. Would definitely recommend this hotel

the room was really clean although the reception could have done with a dust especially under the tables as you enter. the staff on our first day were great but the key card did not work 4 times and they did state if it didnt work on the 5th they would have changed our room but really as an after thought this should been done after the second time. (we were offered a complimentary coffee while we waited for them sort it on the firsr occasion). I was always taught that you treat your last customer as well as your first customer so on our second day i felt sorry for the last customer of the receptionist on that day - rude. the breakfast was great and all staff attentive. the bar staff were also attentive.

We had a amazing stay at the Imperial Hotel. Very close to the beach, pier and town centre. The only thing I wish could be better is room service.

Breakfast was excellent with a great selection of food on offer. I could not fault breakfast staff,housekeeping staff or any other staff members. Everyone was very friendly and polite.

Very nice hotel, perfectly positioned on the sea front, lovely decor and interior. All staff very helpful and approachable Claire on Reception really stood out for her helpfulness and Abbie one of the breakfast waitresses who smiled and helped whenever approached even under pressure. lovely, clean and spacious room with balcony on floor 5 , Breakfast and service was exceptional good range of choice, constantly replenished. Additional items were available to be freshky cooked for a small cost such as kippers,salmon and omelettes to name a few. really appreciated the lovely touch of easter eggs on the tables at breakfast and eggs for kids for Easter Sunday.

Yes it was.

Outstanding, thoroughly recommend

Our room had a side view of the promenade/beach which we knew before we stayed, next time we will book earlier to obtain a room with a sea view, the room was spotless-thank you to the lady who looked after it. The staff were extremely pleasant and helpful. We had no cpmplaints whatsoever.

Great location