ホテル自体は最高のホテル。食事も三食美味しく、スタッフも英語ある程度使えれば問題なし。ロビーやプールサイドにバーがあり、ドンペリなど一部を除けば何杯でも無料。部屋のバルコニーからの景色もオーシャンビューで喫煙者は部屋の中はダメですがバルコニーや屋外で喫煙可です。なぜ星を一つ減らしたかというと、部屋の中でも最高なら部屋でゆっくりしたいのに部屋の掃除が毎日違う時間にされ、備品も全て補充されないことです。大体の時間などではなく、朝の8時にされることもあれば夕方の17時にされることもあります。欧米人はプールサイドで朝から一日中直射日光浴びていますが、私は天気がいいのは嬉しいけれど部屋でゆっくりしたかったのでそれが難点でした。掃除自体は30分ほどでバーなどに一時間くらいいればいいのですが、部屋でゆっくりしたい方は注意です。

街から離れていたのもあり、退屈するのではないかと不安がありましたが、ホテル内のアクティビティ、食事、施設が充実しており、何よりオークルインクルーシブは退屈させませんでした。街へ行くにも無料のシャトルバスがあるし、テイデ山へ行くツアーも聞けば案内してくれました。食事は毎日飽きず、どれもとても美味しかったです。スタッフのサービスも良く、充実したあっという間の一時でした。また訪れたいです。

Rigtig hyggeligt generelt og meget luksuriøst - dog var der kun 1 opvarmet pool ud af 7 og kun 3 af dem var dybe. Men virkelig lækkert ophold og ville klart tage dertil igen

El personal muy amable durante toda la estancia y habitaciones espaciosas

Nicht empfehlenswert. 10 Tage lauwarme bis kalte Mahlzeiten.

si vous hésitez encore a réserver, allez-y les yeux fermés cet hôtel est une véritable perles rare propreté et confort impeccable: l hôtel est d une propreté exemplaire les piscines sont nettoyées chaque jour et les chambres sont tout simplement magnifiques le personnel a formidable animations chaque jour le buffet parfait chaque jour un thème différents hôtel tes calme

Lovely hotel, really impressed on arrival, the staff in particular are lovely! It’s also pretty well priced. After a few days you do start to notice it’s getting a bit tired in places and could do with a bit of a refresh. The pool(s) are fantastic, not sure about the other comments re being able to get sunbeds all the time - if you arnt down before 9 you’re going to struggle.

Il n’y a rien à dire. Établissement parfait et personnels très pro.

We were very impressed with the hotel and it's layout with each pool leading to the next down the slope to the plaza and buffet restaurant. It is well laid out and the 3 bars all had very helpful staff. We had all-inclusive full board and were surprised at the variety of food and which drinks were included in the package.

Séjour parfait, rien à dire

Heel proper hotel, super vriendelijk personeel ! Het eten was zeer lekker maat wel eentonig.

The resort was a wonderful experience. All staff were friendly, approachable, helpful & would go extra mile. Resort grounds were immaculate and well taken care of. Hotel is very clean and supply requests taken care of quickly.

A beautiful resort where all the staff are friendly, helpful and make your stay wonderful. The food variety, taste and freshness is amazing. All the grounds are spotless and the pools glistening. A quieter resort which was nicer for us than other holidays, so the music isn’t overwhelming but offers enough entertainment to keep the little kids and aquafit goers happy! We would go again and it’s only 15 mins from the biggest waterpark in the world Siam Park. Couldn’t fault it. Thanks Barceló Tenerife.

Hotel facilities are great, the bedroom is huge, with a nice bed, the shower is fantastic and the bath also good. However, it's the type of resort for people that want to go on holiday and never leave the hotel, the location is far from most stuff you can do in South Tenerife, the beach in front of the hotel is a rock beach that didn't appear safe for swimming, the hotel has just swimming pools that all look the same. Also the hotel is located in an area with a lot of wind so it can feel a bit cold and just one of the pools is heated. The only bad thing is that they ask you to use the app for everything and the app is really bad, multiple times it crashed or stuck in loading, this is definitely something to improve. Also "all-inclusive" uses a strange definition on "all", it doesn't include a lot of things. It's basically a drinks package.

keine Handseife vorhanden kein Duschgel vorhanden nach Reklamation Handseife aufgefüllt Duschgel nicht keine Kleenexbox vorhanden Zimmer sonst gross und gut

Fantastic hotel and staff I would recommend this hotel to everyone

Nice room, comfy beds, friendly staff, plenty of communal areas/bar options, fun activities. Would visit again.

Zimmer groß, aber ungepflegt,...

A pleasant place, with friendly staff and good-quality food, that is let down by the truly desperate physical condition of some of the rooms. The grouting in the bathroom of the room we were initially given was black and ugly, and there were cracks where the sealant was coming away from the bath. We rejected it as unacceptable and were shown two further rooms that were far from pristine but not nearly as bad. How this place can be rated as five stars beats me. There are signs of underinvestment in maintenance all around the place, with crumbling and cracked paving etc. The state of the bathroom in the room we were allocated would disgrace a one-star hotel in most countries I’ve visited. Does the Tenerife tourism board not care about its reputation as a luxury destination? When was the last time it inspected Barcelo? There are plenty of facilities (seven swimming pools for example) and activities, with a stage and nightly discos and shows, if you like that kind of Butlins-type atmosphere. We enjoyed our stay but I wouldn’t go back - this looks to me like a place that has been on a path of slow decline for some time. In the end, the (mostly) good service can’t make up for the lack of spending to keep the property in a condition that justifies its star rating.

Everything was perfect.