総合評価とレビュー Emerald Hotel

The room is spacious and the location is good. The staff is friendly.

友人と２人で３泊、リーバービュースイートに宿泊しました。空港からは、タクシーで１０分ほどです。少々古い田舎のホテル、といった雰囲気ですが、なんといっても、広いです！廊下も幅広く、泊まった部屋も、２ベッドルームで、それぞれに、キングサイズベッド。それぞれに、空調が付いていて、クローゼットも２つ。ゆったり過ごせます。ホテルの立地も、町のど真ん中です。すべての設備が古く痛んでいます。また、スタッフが、どの人も親切で丁寧です。空調の使い方が分からなくて部屋に来てもらったり、レストランを紹介してもらったり、訪問先の予約をしてもらったりしましたが、どのスタッフもにこやかに世話を焼いてくれました。テラスにも４人掛けのテーブル・椅子があり、夏ならここでビールを飲んでも良さそうです。川の手前に道路がありますが、車は少なかったです。

スタッフがとてもfriendlyで、部屋もとても清潔感があり、すてきなホテルでした。 ただ、お風呂が故障しており、修理をしてもらいました。ですが、対応も迅速でよかったです。

The property is pretty run down and has suffered noticeable water damage, but the staff are friendly and helpful and do the best they can with what they have. The room was large, and tidy, and not overly noisy.

Very run down hotel. Noisy fan constantly running in the bathroom. Did have all you needed in the room. And the bed was comfy. Just very three star accommodation and the price reflects it so can’t complain. Would only stay for one night for a quick stop over.

Great staff. Friendly and accomodating.

Our stay was good, room was large & also had a separate bedroom with two single beds, did not use that room but would have if there was a queen bed instead of singles. We had a balcony which was pool view. Nice to sit out there in the evening. It was a pity that the pool was not in a clean state, they obviously have a problem with birds as the pool was littered with bird feathers & looked unkempt. Its such a shame the pool area is not looked after as it wouldve been lovely to relax by the pool. Overall the hotel was good & very close to shops, cafes & restaurants.

Location is good. Noisy place. Room service terrible. Took cups to wash i guess and forgot to return them same with towels.never topped up tea and coffee for the whole week i was there.

The room not good clean probably!Not change the sheets .The sheets had a hair and bad smelly!Not good clean the table and had a cigarette butt in the ashtray.the carpet too old and dirty! Not good stay

Loved my stay alway a pleasure rooms are tidy staff are friendly and love the pool

Right in middle of town

Room had a great view over the river and a good proportioned outside space. Bathroom needs a bit of tlc with shower head being a bit all or nothing.

We didn’t like this hotel at all. It said in the information that the restaurant was closed for renovations, but the receptionist said it had been closed for 4 years. The room smelled as though they’d been cleaning the carpet/furnishings with chemicals. It was very large and very few people staying. Would not stay here again.

Nice hotel, just a couple of improvements i.e. plug in basin, enough towels for guests. All in all a good stay, very nice owner.

The staff were super helpful and very accomodating making our stay the best it’s been in some time. Shout out to Lisa and the team! See you in a few months when I return for work.

Clean

The property was clean, but the inside was dark uninviting, lots of lights out, bed was just ok. The patio chair cushions were flat as pancakes. The car parking was a night mare as only acess to hotel was onthe first floor in which they shared with other businesses so we had to walk our luggage down to flights of ramps... Staff were awesome. Hitel rating i would give a 3 star wouldn't go back. I

Very nice kids love it

The hotel was excellent

The venue looks like it was lovely in its day but it is tired and dated. There is pigeon poop on the ledges outside and the pool needs a revamp. The hotel could be done up beautifully and it would be amazing. Pluses were that the room was fine. Nice staff at check in. Great to be able to park our vehicles.