On the plus side, the breakfast was reasonably good and the beds were comfortable. The staff were polite and spoke good English.
Unfortunately, the bathroom was dirty (black mould on the sealant in the shower), the AC in the room was not functional, and the hotel was incredibly noisy (there was a conference that went on in the lobby until midnight with blasting bass music like a disco, and the participants continued the party outside the hotel until 4am). The last part in particular was quite unacceptable but the hotel sadly offered no compensation for the situation.
I was also not offered any Expedia benefits upon arrival, and the staff did not seem aware of them when asked.
Note to potential guests that this is a long way from Ravenna, advise only staying if you plan to travel exclusively by car.