Disappointing experience.
The reasons where:
First, I always book hotels with a fittnes room as part of my "need to" list. The fitness room in this hotel was "unfortunately" under renovation for 2 months and therefore not available. It was not mentioned anywhere when booking the hotel and the hotel staff was simply indifferent to the lack of fitness room.
Secondly, the alleged SPA which was also part of the reason we booked this hotel, was also a disappointment. It was simply a SPA in a room and a sauna. Furthermore, the use required additional payment which would have been acceptable if it was an inviting experience.
Thirdly, the breakfast was nowhere near a 5* star experience. It should be somewhere between 3 to 4 stars. The food was reasonable enough but there was a very limited choice of foods. (no vegetables, no eggs, almost no fruit, etc.)
In addition, we dined at the Michelin restaurant. The restaurant was not close to being at the level of a Michelin restaturant except for the price. Several dishes were uninteresting without much flavour.
Since the waiter spoke no English whatsoever we did get presentation of the dishes and wine and several times we were not served wine before the dish.
All in all a disappointing visit to an alleged 5 star hotel.
Luckily Normandy is a very nice place and certainly worth the visit.
