自然豊かな環境です。

Got put in a back room in a travel lodge type room. Bike show on hotel was rammed. Couldn’t even find a parking space

We like the hotel but we're a little disappointed at housekeeping not done every day.

The rooms in the outside building are in a waking distance from the main building, but items very annoying if it’s raining! Pool ok

Fabulous place

The Paddock rooms were okay...obviously lower quality than the main rooms and a good walk from the main section of the hotel.

Very clean, friendly staff and excellency delivered.I can't wait to book my next stay at the hotel

Clean spacious room and great food

Was supposed to have two single beds and got given a king.

The swimming pool, jacuzzi and steam room here were fantastic - a real treat. Such a friendly team as well. We went for the half board option and had dinner included, the three courses were delicious and service was very quick which was impressive given how many diners they had in the restaurant at once. The waiters were really lovely to our little boy who had a great time. No real downsides, just that the hotel is pretty vast, our room looked onto an internal courtyard so not perhaps the most beautiful building to stay in aesthetically but overall we thought it was a good value deal and very efficiently run, we really enjoyed it.

Very comfortable and pleasant stay. Gym and pool area are great.

The first room we were given was already occupied and when we walked in, a person was in the shower. We were then issued a room that smelt like a sewer. I am disabled and walking back to reception for a third time just to check in and collect a key to enter a room aggravated my arthritis so much that I could not sleep due to severe pain.

Did not get chance to use the spa

Check in at 4pm even if your room was ready they wouldnt let u check i so at 4pm you couldnt move in the reception the ques were out the door. People doing alot of moaning and complaining

Reception were unaware of half board and took a while to sort, same again when we went for dinner restaurant were not aware. Bar that hotel was great and staff were nice and attentive.

Great spa facilities and food in the bar and Astons was delicious. Room could do with modernisation.

This feel very far below what I had expected from the listing and to stress any one other things wouldn’t have upset me but it was the list. 1. The jacuzzi was out of service 2. The bed was terrible 3. the smart TV wasn’t smart and only the regular tv part worked 4. There was no attention to detail (a blown bulb in the room) 5. The safe was locked shut 6. The view from the room was all messy 7. One of the bulbs had gone 8. The shower was a weak dribble and unusable. But here is why I was really annoyed in the bathroom was a sign all printed and on a folded card as if effort was taken and it wasn’t a recent thing tha said “ we occasionally experience water pressure problems. Should you experience this please contact reception immediately.” If you can go to all that trouble to make a nice sign why in a four star hotel can’t you get the problem fixed. Totally embarrassing if you ask me. I told reception and they knew nothing about it. The main building is nice, the food was nice but a bit over priced if you ask me for what it was. Had I paid a lot less and this was marketed as a 3 star hotel I would probably not have been disappointed but I expected better and it fell short. We booked a double room in the Annex Building.

I stayed in the annex which was lovely. Large room and spacious bathroom with walk in shower. Fabulous breakfast with lots of choices

Lovely grounds and superb pool. Interesting decor. Beds weren’t great.

Staff are friendly enough and tried their best, but when you have a dirty room and stained mattresses that you’d prefer to put in the skip, it’s not ideal. There’s an awful loud humming that’s vibrated through the whole room and made it impossible to sleep. The room is not as advertised and I couldn’t recommend anyone stay here to be honest. Writing this at 00:40 hours because there’s no option to switch rooms and if I could drive home this minute, I would!