由緒正しさを感じる良いホテルです。レストランの食事もおいしいです。

シャワーや洗面台の蛇口からの水の出がリニアではなかった。ある意味良い古さがあった。チェックインはレセプションに4人もいたのに1人しか対応せずかなり待たされた。これも英国ではある意味当たり前と思えば腹も立たず。

プールに入りました。十分たのしめます。朝食は、とても美味しかったです。エレベーターが故障していて、スーツケースは自分で持ってあがらないといけませんでした。

とにかくスタッフの教育が出来ていない。挨拶もまともにせず全体的に横柄な対応。2〜3人程親切な方がいたが、もともとの素養だと思う。 清掃も大半のゲストが朝食を終えた頃の朝9時にノックして回るなど、気持ちよく滞在してもらおうという意識が感じられない。 洗っていないコーヒーカップがあった。ミネラルウォーターもなく、豪華なエントランスやプール等の贅沢な設備がある一方で、部屋の管理やゲストへの気配りが不十分すぎる。二度と泊まりたくない。

Yet again a lovely welcome and great service see you again soon

very nice hotel, friendly staff, good size room, king size bed very comortable, plenty of choice for breakfast, short walk into town

Lovely hotel, spacious room, parking on site. Great location, easy walking to castle, harbour, pubs and shops. Staff very friendly and helpful. Enjoyed our stay here.

Pleasant stay

Heat stay. Stag friendly. Good good. Leisure was excellent

We really enjoyed using the spa facilities which felt brand new and very clean. Great location and really helpful staff. We did need to move rooms as the windy weather was whistling through a slightly broken old window, but the staff member at reception moved us straight away to a nicer room and was very helpful. Aspects of the hotel are a little dated and could do with some tlc, but overall a nice stay.

Very nice and clean. Lovely staff very talkative

friendly staff, we got a takeaway gbreakfast provided at 06.15

The room we had was very dark and we had to have the lights on all the time (room 113). the window is very small and the extra thick netting kept out a lot of light. The bathroom was is great need of updatinging. when using the toilet your arms hit the toilet paper holder and with only approx 18" between the wall and bath panel, it's not ideal for cleaning yourself. the room by the sink is also extreamly limited and you have to use the bedroom for drying off after using the bath/shower.

We were allocated a spacious family room. The hotel provided fresh milk on request for tea and glasses of ice for cold refreshments. Very nice shower. Lovely swimming pool, sauna and steam room facilities. Great location for exploring Caernarfon. Breakfast was self service, but you have to book your time in advance and if the hotel is busy, you might not get breakfast when you want it. Food options were limited and lacked variety eg fruit choice was apple or melon, no full fat yoghurts, same foods provided each day. But the hash browns were delicious.

Overall we had a lovely stay. The room was a good size. The location was good. Unfortunately our bathroom was not as clean as it should have been on arrival. Other days the room was cleaned properly. Booked hotel as it had a spa a shame the water in the pool and jacuzzi was not heated and cold.

Second stay this year. Friendly helpful staff, good food and service. Clean room with daily housekeeping.

Loved it

I am sorry I do not remember the names of all the wonder staff. From the daytime desk staff and maitre d to all the staff I didn't mention. If we return to Wales, we indeed stop at the Celtic hotel.

The hotel was clean enough and staff friendly. However, the decor of the whole building and rooms is very tired and needs a full upgrade / improvement of decor.

Fabulous, convenient and a lovely Spa.