総合評価とレビュー Sultan Tughra Hotel - Special Class

エレベーターもなく3階は大変でした。部屋も狭くて不満でした。

部屋の大きさがロフト部分を含めた広さで、家族4人では狭く、スーツケースを広げるスペースもなかった。 調度品とかこだわりがあるが、過ごしやすい空間ではない 観光名所から徒歩圏内、近くに飲食店も多く場所はとても良い。 朝、猫、鳥、犬の鳴き声が多く、朝が遅かったり、騒音が苦手な人はあまりお勧めできない

非常に問題が多いホテルで、最悪な思いをしました。 ・ジェットバスがある為このホテルをわざわざ選んだが、壊れて使えなかった。 ・その時にホテルの従業員を呼んだが連絡しても全く来ないで何度か連絡して、やっと来たが、ちょっと見て壊れて使えないと言った。クレームを入れたがそれは私の仕事では無いと言って放置した。 ・アーリーチャックアウトで朝ご飯を用意しとくと言ったが、用意されなかった。 ・ホテル側にクレームを入れたがまともな返答が来なかった。 以上の事から非常にイスタンブール自体の印象が悪くなった。 It was a very problematic hotel and I had the worst experience. ・I chose this hotel because it has a whirlpool, but it was broken and I couldn't use it. ・At that time, I called a hotel employee, but they did not come at all. I made a complaint, but I said it wasn't my job and left it alone. ・I told them to prepare breakfast for early checkout, but it was not prepared. ・I complained to the hotel side, but a decent reply did not come. From the above things, the impression of Istanbul itself has become very bad.

スタッフは最高にフレンドリーで、丁寧に対応してくれて気も利いています。 ただ、設備が整備が行き届いていません。 シャワーハンガーが壊れていて、シャワーヘッドから水が漏れているのをビニールテープで補修している有様でした。 客室の広さに対して物が多く、少し窮屈に感じます。 致命的なのは、自由に使えるコンセントが一箇所しかないことです。 立地はあまり便利な場所ではありません。

Cozy atomosphere, quiet neighborhood, really enjoyed my second staying here. Many thanks.

人懐っこいスタッフと、旧市街直近の抜群の立地。あるいてほとんどの観光スポットを見て回れるし、疲れたらホテルにすぐ戻れるのもいいところ。最近欧州で流行ってるラブホみたいな部屋のLEDの照明がやりすぎだけどそれもご愛嬌。滞在中は心地よく過ごせました。

La chambre est très étroite ainsi que la salle de bain vraiment minuscule. La douche était bouchée. Le petit-déjeuner n'est absolument pas digne d'un hotel 5 étoiles (pas varié, pas très bon et pas copieux). Hôtel 3 étoiles au mieux m. Situation calme et près du centre historique.

Très bon hôtel

The location is excellent, with all the main attractions within walking distance—and to top it off, the beach is just around the corner.

İstediğimiz bir konforda değildi

Habe dieses Hotel extra ausgesucht um in einem speziellen Hotel in der Nähe der Moscheen zu erbringen. Das Hotel hat uns einfach eingecheckt und zu einem anderen Haus gebracht und in ein appart Hotel untergebracht. Der Mitarbeiter war dann auch sehr schnell weg. Leider mussten wir das annehmen weil es schon 21 Uhr war , deswegen bitte VORSICHT bei dem Hotel !!!

It's all good but the room is too small for us.

Das mit dem Parkplatz ist leider bei einer Parkgarage..nur war es nicht so schlimm. Konnte dort eine Reinigung veranlassen.

On a quiet street, walking distance to major attractions and the sea broadwalk. Reasonably priced. Its an old boutique hotel, rooms are small but clean, staff is friendly, decent breakfast custom omlets and coffees. We used card to keep ac running during our stay.

I realize now, a week after coming back home, that we got a tiiiny economy room in the basement, even if we booked and paid for a bigger, standard room (which clearly had natural light and windows on the pictures, unlike the basement...) I guess i was in a good mood and didnt realise at the time but this is really NOT okay. Positive points: the staff is very friendly and the neighborhood is SO pretty and cosy, also very close to the touristic area while being very quiet. Negative points: the smell in the room is AWFUL (i dont know if it smells like passion fruit or cat pee but it´s bad, and since you cant really open the window it lingers and makes it hard to sleep), no space to open our luggage, and on our last day there was no hot water (its an old house in an old part of town so it can happen, and in the end it didnt matter too much, it´s almost a fun memory). Also the TV is not working but we werent there to watch tv so it was ok.

The pics look good… but the fitout is 10 yrs old.., everything is wonky wobbly… they moved me to another hotel on first night because there was an electyproblen… then I checked in and discovered the problems… I requested a refund and they agreed but haven’t done it yet….,disaster!

Great location.

Very nice. The staff were all very very nice and pleasant and helpful. Breakfast was really good

I missed my flight to Minsk and had to stay overnight at Istanbul. I booked this hotel last minute from the airport without much research and never regretted. They made me feel very welcome even though I was a solo traveller, signed me up for an awesome dinner on a boat (I definitely needed it after two flights). Next day I was able to walk around the city for a little bit because the hotel is 7 mins walking distance from the Blue Mosque. The breakfast at the hotel was absolutely delicious. The rooms are very clean and you feel like a royalty staying at this hotel. Highly recommend.

Nice place to stay while in Istanbul. Very close to the boardwalk outside the busy city, on a quiet street. Close enough to walk to absolutely everything and far enough away to escape the chaos that is Istanbul. Really enjoyed the breakfast and the tea and coffee, lots of recommendations on places and things to see. The one thing is the rooms are small, but there is a closet to put stuff, and they are cozy.