ロシア語もカザフ語もできずに夜中に到着しました。無料送迎つきとのことでしたので、カザフの友人に頼んでホテルに電話をかけ、送迎車を依頼してもらっていました。（日本からかけようとしましたが、どうしても繋がらなかった。）送迎のお兄さんに、換金したい、SIMカードを買いたいと伝えたところ、空港より町中のほうが安いとのことで、そのまま夜中も開いている換金所に連れて行ってもらい、SIMカードはお兄さんの引き継ぎで、ホテルに着いてから別のスタッフにホテル前のタバコ屋さん？に連れて行ってもらってゲットしました。トランジットのため夜中だけの利用でしたが、みなさんとても親切だし、建物も山小屋風で可愛いし、朝ごはんもシンプルながら美味しく、とても満足しました。ただ、ホテルの方々はややのんびり屋さんの傾向が…。実は、次の朝は道が混んでいたため、飛行機に乗り遅れました（無料で次の便に振り替えてはもらったので大きな被害はなし）。送迎車はだいぶ余裕をもって依頼されたがよいです。

Almaty に夕方着の便で着いて、次の日の朝出発の予定でしたので、トランジット感覚で宿泊しました。値段の割には、部屋も広くて快適でした。ただし、自分が宿泊した部屋にはバスタブはありませんでした。wifi もそれなりのスピードでした。スタッフも親切でよかったです。周辺はこれといったものはありませんが、カザフスタンの雰囲気を味わうには十分な町並みはありました。

Great experience!!!

So countryside vibes which I like the most...peace and quiet so relaxing.

Price and location of the hotel are very compatible and convenient.

Dear Saraichik Hotel. I wanted to express my gratitude to your staff. We have had several participants stay with you recently and both have had some hiccups in their travel. The staff at this hotel were extremely friendly and accommodating during these mishaps and I am grateful for their assistance with them. I am very impressed and happy with this hotel. We will be using it again in the future for our United States government programs in the future. Thank you so much.

Clean, free airport shuttle, helpful staff, architecture with character.

Excellent 1st night too 👍

So, I booked 4 nights on two separate bookings for different rooms having extended my stay in Almaty. As such, the photos provided represent a ground-floor double room and a upstairs family room with a mezzanine. Most importantly, for the price paid, which was very reasonable indeed, I consider the hotel to be of superb value. As such I shall order my opinions according to their importance. Firstly. The staff were very friendly and professional throughout the stay including the security. Secondly, I approve of the interior of the hotel - the overall design of the rooms being very comfortable indeed, and unusually spacious. The breakfast from 7-10 was cosy and supplied all the necessaries, though I would recommend fried eggs for the future. In addition to the above, the double room had satellite TV with access to the internet - i.e. YouTube etc. The swimming pool, though I didn't use it looks fantastic, and the restaurant food is well-priced and delicious (I recommend the lentil soup, with Chicken-Spinach and a side of rice). Though there was construction work happening which could have been a little more tidy given that some guests have to navigate through it, I would still rate this hotel a 5/5 for the value of the booking. 👍

Airport shuttle and driver had my name at the arrival. Great staff. Good breakfast. Value for money. Great for overnight stay catching flight next day.

As per price the place was great, stuff very helpful and even went extra mile to book car for me. Around hotel you will find everything you need

The staff at this hotel are very kind and helpful! A great place to stay for a quick layover from the airport. Decent Shashlik at the restaurant:)

Great choice for an overnight transit in Almaty. The hotel offers free transport to and from the airport.

It is a truly amazing hotel. It is far from city center, but it is very quiet at night and air quality is very good. Interior and breakfast were awesome! Service is outstanding. Will stay here again and again. Love it.

L’hotel est plutôt pratique car proche de l’aéroport. Le petit déjeuner est copieux et nous avons pu faire une arrivée à 4h du matin avec la navette gratuite. Le personnel est serviable. La piscine est partagée il y a donc beaucoup de monde et de bruit en journée.

All good and excellent for airport shuttle which is free

Comfortable, clean, great English-speaking staff! Airport shuttle ride to the airport at 2am took about 20 minutes. Very nice place to stay!

gut für Erholung durch Schwimmbad -gratis Frühstück mager...

Good hotel with friendly and very helpful staff. Includes free transfer from and to the airport.

Nice hotel with very helpful staff and very good shuttle service to and from the airport.