ホテルの鍵のシステムがダウンしてしまったみたいで、鍵をかけることが出来ませんでした。カードキーをもらえませんでした。そのため鍵をかけてしまったらホテルの人に頼んで鍵を開けてもらわないといけませんでした。今までこのようなことは経験したことはなく、不安がいっぱいでした。もちろん中からは鍵がかけられます。土曜日に壊れて、月曜日に直る予定だと言っていました。正直言って、すぐに直して欲しかったし、あまり長く滞在したいとは思いませんでした。それ以外の部分はまあまあで、平均的なホテル・モーテルです。食パンが食べ放題で、スープも飲み放題ですが、それらが置いていない時間帯もあります。駐車場は少し古いです。歩いていけるところにレストラン&バーがあります。ガソリンスタンドも近くにあります。コンビニもあります。

clean and good breakfast

It was a quick over night stay but was good.

We just stayed one night. The carpets had just been cleaned, the bed was comfortable, the bathroom was clean. The lady who checked us in at 11pm was very nice. The breakfast was typical for a continental. Overall for the price we would absolutely stay here again.

Very pleased with my stay at this property; however, my non-smoking room had a very strong odor of smoke. Although I booked a pet room, shouldn't mean it's a smoking room. Nevertheless, a very comfortable stay

Very nice and clean

good overall

Room was fine. Pretty noisy because of the minor hockey kids.New hours of the breakfast wasn’t great for guys starting work at 6:00 AM

Room was clean , breakfast was better than anticipated, with eggs and sausage

Rhe room was spotless, the staff was very courteous.

Immediately walking into the room, it was so hot that it was hard to breathe. The fireplace does not have an on/off switch and the thermostat on the wall didn't work - but it did show that the temperature was above 30 celsius. Opening the window to cool the room off, we noticed vehicles below our window surrounded by trash bags that seemed to be hiding items, and people were rearranging the trash in the vehicles. 5 hours later, it was still going on. A man was witnessed changing the license plate on a car and changing his clothes in the parking lot. The front desk said he was "fixing his car" and seemed to be involved in whatever was going on with these men. It was so shady that other guests also mentioned calling the RCMP. Definitely an uneasy night and HOT as heck. Never again.

We always stay at this property when in Whitecourt. The staff are extremely friendly and accommodating, larger rooms with a fireplace and kitchenette options, basic breakfast and great prices.

Clean and good location

Average, could leave the games room open till 11pm instead of 9pm as there’s no pool.

Great stay with our hockey team. Staff was friendly.

Clean and affordable

Didn’t get to stay wifi was out in the city so we couldn’t check in

Breakfast was great. Had to ask for towels, beds were not made up for 2nd day or towels replaced

Property was good. Wanted to rebook for following weekend and desk clerk good not even give a price. Why is that, prices seem to fluctuate every day.

Very clean room and nice breakfast