8.0
素晴らしい
1,013 件のレビューより
清潔さ

8.2

快適

8.0

サービス

8.6

旅行者のレビュー The Grand Hotel

1ページあたりのレビュー数
20
40
トップレビュー
kimiyo
icon-レジャー
レジャー
8.0
/10
110週間前にレビューしました

Expedia Group verified review

Breakfast is very tasty.You can choice your favorite dishes. Dinning room is very clean and fashionable. I enjoyed breakfast with beautiful sea view.
yoshiko
icon-レジャー 友人と 一緒に
レジャー 友人と 一緒に
8.0
/10
114週間前にレビューしました

Expedia Group verified review

受付のスタッフの対応がとても良かった。 質問にも笑顔で迅速に回答してくれた。 朝食も満足できました。アガサクリスティーが泊まった部屋も見学できて、ラッキーでした。 海側の部屋からの景色は、最高でした。 また、泊まりたいです。
Tracy
icon-友人&家族 家族旅行
友人&家族 家族旅行
8.0
/10
13週間前にレビューしました

Hotels.com verified review

I always enjoy my stays at The Grand, and have visited annually for 16 years. The pool is fantastic and the ambience lovely. Great bar in wonderful setting with views of the bay, and reasonable prices for drinks. Breakfast is good and tasty, but I have never liked the marmalade, far too sweet and sickly, and I wish they could provide sourdough in this day and age. Rooms are clean and comfortable but found hot during my recent stay, and you cannot turn off the heated towel rail in the bathroom. The main thing which lets the hotel down is the reception staff. It is the same year after year. You can be overcharged, if not on the ball, and even though I sent an email explaining about my two bookings and who would be in each room (and received an affirmative response), there was utter confusion on arrival and departure, and we witnessed other guests experiering similar issues. They were blaming the new system, but it has been the same story at reception for years. If only they would get an efficient reception manager to sort them out, I could then give five stars.
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Kevin
icon-家族旅行
家族旅行
6.0
/10
13週間前にレビューしました

Expedia Group verified review

The staff are helpful and did give us an upgrade . But the place is in desperate need for repairs. Showers and toilets don’t work very good , you have to flush multiple times and hard to get a good temperature,grab bar missing bolt ,and the rooms look rough.Ran into other people with the same issues. And we heard that the boss is a cheap and belittling man I would not recommend this place .
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Bernie
icon-パートナーと 一緒に
パートナーと 一緒に
6.0
/10
13週間前にレビューしました

Hotels.com verified review

Enjoyed our stay even though given a room sea facing as asked for but traffic noise was terrible for most of the night due to poorly maintained windows Very old building could do with lots of maintenance work Staff Very polite in all areas food beautiful so tasty Room clean and bed comfortable No pool in use due to work being carried out
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Karen
icon-パートナーと 一緒に
パートナーと 一緒に
6.0
/10
13週間前にレビューしました

Hotels.com verified review

The double room with sea view was good but it was as it said COMPACT Great shower though Need more staff on reception at check-in and checkout time Ridiculous queues
Denise
8.0
/10
13週間前にレビューしました

Hotels.com verified review

A lovely period hotel but needs quite a bit of updating. It was clean and tidy but dated bedrooms in need of modernisation and a good luck of paint.
Duygu
8.0
/10
15週間前にレビューしました

Hotels.com verified review

We stayed in a spacious family room with a beautiful sea view. The beds were comfortable and the linens were clean; we really liked the room's location. However, we had some issues with cleanliness—the carpet was dirty, and the bathtub drain was clogged, causing water to pool during showers. Also, the edges of the tub were not clean. On the positive side, the outdoor pool was open and heated, which our daughter really enjoyed. The pool area was well-decorated and maintained. The staff were helpful and polite. As for breakfast, it was quite ordinary with limited options, but they provided cheese once we asked for it. It met our expectations but wasn't anything spectacular.
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Gail
icon-パートナーと 一緒に
パートナーと 一緒に
10.0
/10
15週間前にレビューしました

Expedia Group verified review

Good breakfast & the bar area has a 1940s vibe & excellent cream teas
stuart
icon-パートナーと 一緒に
パートナーと 一緒に
10.0
/10
16週間前にレビューしました

Expedia Group verified review

A great place to stay in Torquay. Across the road from the beach and a short walk into town. Nice room and really good food in the restaurant, the breakfast is also very nice.
AMIT
icon-子どもと 一緒に
子どもと 一緒に
10.0
/10
16週間前にレビューしました

Expedia Group verified review

The staff were friendly and offered us a free upgrade to a sea-facing room. The sea-facing rooms in this hotel are amazing. The location makes it exceptional.
John
icon-パートナーと 一緒に
パートナーと 一緒に
8.0
/10
16週間前にレビューしました

Hotels.com verified review

Great value for money
Katrina
icon-パートナーと 一緒に
パートナーと 一緒に
8.0
/10
16週間前にレビューしました

Hotels.com verified review

The hotel was lovely, deco a little tired in places but very clean. Staff very attentive. Right on sea front had lovely room overlooking the sea. About 20 minute walk from shops.
Tara
10.0
/10
16週間前にレビューしました

Hotels.com verified review

We stayed for the Easter weekend from Friday to Monday in a large sea view room, with our dog. I have always admired this stunning hotel so was excited to finally stay. The location is perfect (and is next to train station), we chose to have a sea view room, which I am so glad we did. I was disappointed to see that the hotel parking in the garage cost £10 a night, so we opted to park on the road outside which is free with no restrictions and we always found a space. We received a lovely warm welcome and the reception area is really lovely. Our room was great too and we had some dog biscuits and a blanket which was a nice touch. The room was comfortable and clean, but there is a bit of wear and tear (stained carpets, chipped woodwork etc) but none of this bothered us. Breakfast was very good, but not amazing. The staff were super friendly and helpful. The hotel is very dog friendly which was lovely. We didn't use the spa as it was closed. The location is perfect, opposite the beach area, about a 10 min walk to the town. Nd about a 30 min walk to Paignton. I would stay again.
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Nicholas
icon-友人&家族 家族旅行
友人&家族 家族旅行
10.0
/10
16週間前にレビューしました

Hotels.com verified review

Friendly staff. Nice outside pool area.
Tina
icon-
10.0
/10
17週間前にレビューしました

Expedia Group verified review

My room was cleamed every day towels changed and bed made
Tina
icon-
10.0
/10
17週間前にレビューしました

Expedia Group verified review

Tmy room was clean and very comfortable. The staff were very kind and helpful. The outlook is beautiful and suruation for me is the best.
Sandra
icon-パートナーと 一緒に
パートナーと 一緒に
6.0
/10
17週間前にレビューしました

Hotels.com verified review

Breakfast just warm and quality of ingredients could be better
Cara
icon-友人&家族 家族旅行
友人&家族 家族旅行
8.0
/10
17週間前にレビューしました

Hotels.com verified review

The hotel has amazing character and suits those looking to experience British history! Super friendly staff, relaxed atmosphere and quite out there interior design vs the boring modern hotels. The poached eggs with the breakfast were also some of the best I have ever had.
Abbey
icon-友人&家族 家族旅行
友人&家族 家族旅行
10.0
/10
17週間前にレビューしました

Hotels.com verified review

Unfortunately pool closed for refurbishments . Didn’t get a chance to eat at the hotel
1ページあたりのレビュー数
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40