必用な設備は、整っており、スタッフのサービスも良い。接客係の教育はされているが、掃除係などの教育はまだ足りない。 廊下や、エレベーターで、ゲストに対して挨拶をするというホテルマンとして基本的な態度がとれていない。

First thing , the staff is excellent, very helpful all department starting from parking to room service to dining. Even during breakfast and dinner the service staff were helpful while serving my kids , asking if they would like more . Overall best stay . Thanks

Rooms are small and balconies dont have good view. Property is good, clean and staff is also good. Swimming pool is awesome

We had a wonderful time at Novotel Goa Resort & Spa. Rooms were clean and spacious, food was excellent with good vegetarian options, and the staff were extremely friendly and helpful. The garden and pool areas were perfect for relaxation, and the beach access made our stay even more special. Highly recommended for families!

Rooms are smelly and spider webs beside the beds. Many varieties in breakfast but not tasty

The staff especially Ecchita, Akash and the managers Sambhavi and Prachi were very helpful and accommodating. They dealt with all sorts of issues. Look forward to coming back to Novotel Spa and Resort in the near future. Thanks so much!!

Excellent staff and food. Rooms need updating though. Good location. Reasonable prices.

great place for staying with kids.

Great service and Hotel - all rounder. Me and my wife were upgraded with no extra charge and in particular Avi was very helpful upon arrival and throughout our stay. Food has a Buffett for breakfast and lunch which has a good variety.

The staff was amazing very

The hotel is very old however is clean. The pool has a lot of missing tiles which hurt your feet if you hit a gap

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The property was amazing, was very quiet and peaceful, and walkable to the beach in 10 mins. We booked half board and had dietary requirements and they catered to it for the meals.

Except dirty tapestry everything was good & satisfying. Staff also wad courteous

Well maintained property with best swimming pool area

If you are looking for a resort vibe, on a small scale, that is family friendly, this is a great option. We were looking for a little bit of peace and quiet to recharge our batteries and it is exactly what we found staying at the Novotel. Great service, nice infrastructures, lots of food options on site and a pool to enjoy the sun without the crowds of Candolim Beach. The hotel is well located, the beach is a 9-minute walk. The staff was very helpful and keen to give us tips and tricks. Beware of taxi services in the area. Although it has nothing to do with the hotel, it is worth mentioning that it is quite a challenge to move around in Goa for a reasonable price, especially when you are leaving a resort like this (Uber and Goa Miles don’t really work and the fares proposed by drivers are way higher than anywhere else in India). Do your research in advance. Again, nothing to do with the hotel itself, but it can impact your decision. If you are looking for a place to chill, we recommend!

Great location. Friendly staff. Breakfast spread was wonderful

Good clean rooms, nice breakfast and great service. Walking distance from beach and restaurants. Would visit again in future.

Rooms smelled a bit mouldy.

The service was great and the staff were very accommodating. The hotel feels a bit worn out and needs a bit of an uplift for Novotel standards and the price you pay. Also, they don't have enough pool lounges to accommodate the resort occupancy. If you do not get to the pool early, it's very hard to find a lounge for you to relax. The whole pool is in the shade of a huge tree, which is great, however the pool water is always freezing cold. There are also lots of berries form the tree on the bottom of the pool. The pool also is very unsafe as it has tiles missing especially on the floor so you have to be very careful when walking around the pool. Most of the edges of the pool are also very unsafe as the tiles are not flush and hence there is a rough edge which can cause cuts. The area around the pool is also very slippery, which caused quite a few people to slip and fall. The breakfast was great and had a great variety. They also made fresh omelets, Dosas and Uthappams. Room service was good, however we often had to call multiple times to get a bucket of ice! They had a Christmas day buffet lunch with drinks for Rs 2500 per person, which was great. Overall, the food and service were great, however the pool and accommodation let us down for Novotel standards. Location is great as it is walking distance to the main road (approx 7 minutes) where there are lots of shops and restaurants and about a 15 minute walk to the beach which was great as well.