サービスが最悪。素人の寄り集まりのような接客でした。チェックアウト前に周辺の写真を撮りに出かけ、チェックアウト時間2分過ぎたところで戻ったら、荷物が全てフロントに移動されていた。スーツケースに入れていないものは全て同じビニール袋の中に入れられていたため、靴も服もごちゃごちゃ。本当に最悪の気分になりました。二度と宿泊しません。

中世ヨーロッパの内装が素敵で特に女性におすすめです。 寝心地の良いベッドです。 非常に静かなところで、朝は小鳥のさえずりで目が覚めます。 スタッフの方は親切な方たちでした。

古いお屋敷をリフォームしたホテルのようです。駅から少々はなれているのが、難点ですが、 設備や雰囲気はとてもよい。おすすめです。

Room was excellent, decor eclectic and quirky.

Lovely stay as usual. Great friendly staff and a beautiful place

Very near to the shops and town centre. The food and staff were fantastic and made it a lovely place to stay

Lovely 3 night stay at the Clementine. Comfortable bed (best sleep in ages), interesting and quirky things to look at whilst there, lovely staff (especially the young chap serving at breakfast, friendly and lots of smiles), lovely breakfast too. All in all a fab break - ps York was good too, short walk to the centre.

Great location east walk into York centre. Free parking on the road outside between 5pm-8pm. Clean, comfortable room.

Never had a bad stay here. Can’t say enough good about the place. Clean, friendly, great breakfasts. A special place we look to visit 2/3 times a year. Already counting down to our next visit

O quarto mais lindo que já fiquei! Quarto limpo, equipe de funcionários extremamente simpática e disposta. Única reclamação é que o banheiro volta um pouco de cheiro do ralo, porem, facilmente resolvido fechando a porta do banheiro.

Really enjoyed my stay. Was very relaxing. Home from home not like the average hotel. Good selection of drinks at the bar and in your room. Big dispensers of shampoo/body wash, conditioner, hand soap and body lotion in my Queen room. The Queen room is perfect for one guest. Absolutely delicious breakfasts. Very friendly staff. Will definitely return on my next visit to York.

Staff frendly and welcoming, room and reception very clean, a small walk into York car parking extra although we stayed on a Sunday and it was free parking on the side street, a very pleasant stay would definitely recommend.

The staff were friendly and welcoming when we arrived. The room was clean.

Room was beautifully decorated, clean and nice touch with toiletries. Staff were friendly and helpful. It’s in a great location to walk up into York and having its own bar is a great bonus.

Lovely room - warm, comfortable, individual and quiet Very helpful staff team

Not our 1st visit, but our 2nd and it was a truly wonderful stay. The rooms we had are stunning with four poster beds and gorgeous unique styles. The staff here are really lovely and a credit to Laura xx The breakfast is 5 stars and they use only the best produce. Something to really look forward to is meeting Teddy, the resident star- he's their lovely cat and is so friendly. This stunning Boutique hotel is situated in the centre of York, only a few hundred metres away from the wall and a ten minute walk to the shambles. If you are looking for a truly lovely stay, look no further xx oh and they scored 10s right across the board when featured on Four in a Bed in 2025 xx we will definitely return xx

Staff friendly and helpful. Lovely building and rooms and bathrooms spotless. Tea, coffee and chocolate drinks available in room . Some snack bars also available free in room. Plus large bottle of water.

Early check in pleasant staff.

The receptionist was so friendly and welcoming, the hotel is beautiful, clean and has wonderful decor. Its in a great location. The biscuits and hot chocolate were a lovely touch. Very comfortable bed too.

The reception staff was great easy check in and ask if we wanted help with our bags great service Room was lovely and close to York centre