ホテル クレメンタイン

サービスが最悪。素人の寄り集まりのような接客でした。チェックアウト前に周辺の写真を撮りに出かけ、チェックアウト時間2分過ぎたところで戻ったら、荷物が全てフロントに移動されていた。スーツケースに入れていないものは全て同じビニール袋の中に入れられていたため、靴も服もごちゃごちゃ。本当に最悪の気分になりました。二度と宿泊しません。

中世ヨーロッパの内装が素敵で特に女性におすすめです。 寝心地の良いベッドです。 非常に静かなところで、朝は小鳥のさえずりで目が覚めます。 スタッフの方は親切な方たちでした。

古いお屋敷をリフォームしたホテルのようです。駅から少々はなれているのが、難点ですが、 設備や雰囲気はとてもよい。おすすめです。

Room was super and staff amazing

It was our 5th Christmas staying there. Staff are great, rooms are great, location is great. Lovely 10min walk to town for food and shops. Can park mostly easily and only £15 for the day/night. Best tradition of ours at Christmas.

Lovely room and breakfast

Excellent location, great service and quirky rooms. Loved it.

Lovely guest house close to York city centre. Breakfast was excellent and the staff were very friendly. Our room was exceptionally clean. Would stay again but would opt for a larger double room.

The internal decorations throughout the hotel really stand out and puts a smile on your face. Our room was beautifully decorated. The breakfast was nice traditional English. Parking on site was great and the walk into York was so easy. Everything great and so nice to say nothing to fault.

We were staying in the Rowntree suite -4 poster bed- so comfortable, a wing back chair and a balcony with 2 chairs and table. There was a flame effect fire which made the room toasty. Much appreciated as we had snow at times and it was freezing outside- but we were beautifully warm. The bathroom was excellent-really warm and spacious.

The room was lovely clean,staff were excellent no job too much, breakfast lovely lots of choice.

Great location and very clean & tidy. Great room and large shower, spacious and warm. Staff very polite and welcoming.

First visit to York; we stayed at Clementine's for two nights. We were able to check in hours before the official check in time of 4pm which was great. Our room was immaculate. The decor of the guest house is amazing, every room is just exquisite! Every need is catered for and the staff are friendly and helpful. The location of guest house is really convenient too, it's an approximate 10 min walk to the shops/City Walls. We've had that best time in York and our stay at Clementine's was part of the experience! We wouldn't hesitate to book again for a return visit. The only thing we can't comment on is the breakfast, as we didn't book it. But if we had wanted breakfast, that could have been arranged for us.

I didn’t have breakfast but the hotel and room was very nice!

Super comfortable and walking distance to the city centre

Very classy hotel , very stylish and beautiful, amazing, will be back 👍

Beautiful large, comfortable room, excellent staff and a really good quality breakfast

We loved our room and the style of the guest house. The location was easily walkable into the city center. We extended our stay a night because we liked it so much!

The staff were lovely and very accommodating. Upon arrival we were advised there would be an additional £15 a day charge for parking in the car park. The window in our room was rattling and kept us up most of the night. It's a well designed and lovely hotel but i would not say worth the money. Especially with the addional breakfast and parking fees which you would expect to be included when youre paying so much for your stay.

Excellent efficient members of staff . Quirky guest house lots to see and talk about. Breakfast delicious. Spotlessly clean. Thoroughly enjoyed the experience