Wondering experience to stay at the great hotel. Staffs are all sophisticated, friendly and kind. I stayed one night at the cottage suite room near the gate. The upper floor is the living room with panoramic view and the lower level is the bathroom and the bedroom. L’OCCITANE amenity set in the bathroom is good and NESPRESSO coffee settled in the living room is my favorite. 4 kinds of flavored tea bags and decaf coffee packs are also prepared with Christmas biscuits. Interior decoration matches to the atmosphere of this castle with long history. We con see armors and swords in various corner. Dinner at the dining hall is fantastic and all dishes are delicious. Breakfast is also good. We enjoyed meal at the lobby too. Near the castle, there is a small quiet village and an old church. Really want to come back in the summer next time.

The sight was splendid, the food was not so bad, but somewhat lack of enough hospitality considering it is a 5 star hotel and a member of Relais & Châteaux. Maybe it was an English country side style.

歴史を感じさせる上品で素晴らしいホテル。過去にタイムスリップしたような感覚になる。古城の中に泊まることができて、朝食後周囲を散策すると観光地にある騒がしい城とは別世界の静かで落ち着いた素晴らしい体験ができる。

Pleasant Staff

The rooms need some updated decor and someone to automatically bring milk and coffee refills etc rather than having to ask for it - we are the guests after all. No room service during our 2 night stay which I would also expect for the price. The dining room staff could be more attentive for evening service, and perhaps give more recommendations and advice on the a la carte menu and what to choose. Additionally, someone to greet you at the door of the restaurant rather than leaving you standing around not being sure to just take a seat yourself or not. The whole place has an odd atmosphere to it, and staff are possibly too discreet. Breakfasts were really nice though and it’s a nice little castle / village for a short wander. I’d spend close to 2k elsewhere in future though, and somewhere that has additional facilities - gym, pool etc.

Ivan was just brilliant at sorting out an issue. Cant praise him enough.

Lovely stay

Unique location

En fantastisk upplevelse att bo på ett engelskt slott! Så rent, fint, god frukost och fantastisk personal.

Super experience backed by lovely and attentive staff and a comfortable room. Thanks to all the team at Amberley castle.

Yes parking easy + service 5*

Wonderful stay at Amberley Castle, park on site, lovely staff, very friendly and helpful, food was very good, room lovely with a Dyson hairdryer and Nespresso coffee machine. Would definitely visit again

Awesome property. Lovely grounds, great rooms, fantastic food and superb service. We would thoroughly recommend staying here !

Parking was easy, staff friendly and food excellent. For us, we could have used a mini fridge.

I was there to critique the food for a five star accommodations. For a 900 year-old facility a castle in England I was pleased.

Exceptional property with great food and staff in a beautiful rural setting,

Great hotel, and great surroundings. That said, service can be much improved. 1) Wifi in the room didn’t work and staff didn’t know how to fix it. They had to wait for their manager who would only be there the next day. 2) we had dinner in the restaurant and don’t think I’ve ever had a slower service… For example, took them 40mins to bring out the bread. For a 3 course meal, we were at the table for 3h.. Some people just left because they didn’t want to wait anymore. We complained and they waived the service charge. They need to look at their staffing levels/training.

This was expensive for what it was, even for a castle stay. The room was nice, but not outstanding for the price. The staff were friendly, the bed was comfy, the grounds were cute. For what you pay, would be nice to receive complimentary drink of arrival or something. Don't do dinner here, so completely over priced (yes, I know you are paying more for a castle, but even then - we spent about $500AUD on a OK dinner, it was crazy!)

Great stay! Was upgraded to nicer room on arrival. Comfy beds, lux bathroom, tea/coffee and fresh baked cookies - heaven! Walked to Amberley Black Horse pub for drinks & snacks (and board games) then back to hotel for their 5 course tasting menu - most enjoyable!

We enjoyed the castle experience, but our room was by the front desk/lobby and we heard everything that was going on there until late and early in the morning. I paid additional for an extra bed which came as a cot, small, thin mattress, uncomfortable! The food however was the highlight of our stay, do stay for tea time and dinner it’s well worth it!