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Wondering experience to stay at the great hotel. Staffs are all sophisticated, friendly and kind. I stayed one night at the cottage suite room near the gate. The upper floor is the living room with panoramic view and the lower level is the bathroom and the bedroom. L’OCCITANE amenity set in the bathroom is good and NESPRESSO coffee settled in the living room is my favorite. 4 kinds of flavored tea bags and decaf coffee packs are also prepared with Christmas biscuits. Interior decoration matches to the atmosphere of this castle with long history. We con see armors and swords in various corner. Dinner at the dining hall is fantastic and all dishes are delicious. Breakfast is also good. We enjoyed meal at the lobby too. Near the castle, there is a small quiet village and an old church. Really want to come back in the summer next time.

The sight was splendid, the food was not so bad, but somewhat lack of enough hospitality considering it is a 5 star hotel and a member of Relais & Châteaux. Maybe it was an English country side style.

歴史を感じさせる上品で素晴らしいホテル。過去にタイムスリップしたような感覚になる。古城の中に泊まることができて、朝食後周囲を散策すると観光地にある騒がしい城とは別世界の静かで落ち着いた素晴らしい体験ができる。

Awesome property. Lovely grounds, great rooms, fantastic food and superb service. We would thoroughly recommend staying here !

Parking was easy, staff friendly and food excellent. For us, we could have used a mini fridge.

I was there to critique the food for a five star accommodations. For a 900 year-old facility a castle in England I was pleased.

Exceptional property with great food and staff in a beautiful rural setting,

Great hotel, and great surroundings. That said, service can be much improved. 1) Wifi in the room didn’t work and staff didn’t know how to fix it. They had to wait for their manager who would only be there the next day. 2) we had dinner in the restaurant and don’t think I’ve ever had a slower service… For example, took them 40mins to bring out the bread. For a 3 course meal, we were at the table for 3h.. Some people just left because they didn’t want to wait anymore. We complained and they waived the service charge. They need to look at their staffing levels/training.

This was expensive for what it was, even for a castle stay. The room was nice, but not outstanding for the price. The staff were friendly, the bed was comfy, the grounds were cute. For what you pay, would be nice to receive complimentary drink of arrival or something. Don't do dinner here, so completely over priced (yes, I know you are paying more for a castle, but even then - we spent about $500AUD on a OK dinner, it was crazy!)

Great stay! Was upgraded to nicer room on arrival. Comfy beds, lux bathroom, tea/coffee and fresh baked cookies - heaven! Walked to Amberley Black Horse pub for drinks & snacks (and board games) then back to hotel for their 5 course tasting menu - most enjoyable!

We enjoyed the castle experience, but our room was by the front desk/lobby and we heard everything that was going on there until late and early in the morning. I paid additional for an extra bed which came as a cot, small, thin mattress, uncomfortable! The food however was the highlight of our stay, do stay for tea time and dinner it’s well worth it!

Amazing location, hotel set at a very high standard. Nice food and friendly staff.

We stayed for one night in a standard room, which was very comfortable and spacious, with a view of the extensive grounds. The buildings and gardens are beautiful and the staff friendly and attentive. Our room was below a family room which unfortunately for us was occupied by children who jumped around and slammed doors until gone 1am, and I’m assuming it was the children! Not the hotel’s fault of course but noteworthy. Breakfast was good, served at the table. There were two waiters - a highly experienced man, who was excellent, and another one who was either very inexperienced or having a bad day. Coffee was brought full of grounds and had to be sent back, and my partner’s cooked breakfast was plonked on the table before she’d finished eating some porridge. Not the service I’d expected. Despite our experiences, I would still recommend Amberley Castle as a great place to stay as it oozes charm - and you’re unlikely to have kids bouncing around in the room above you, or meet that particular waiter.

Really lovely castle! Rooms are charming, grounds are lovely and the breakfast was nice. The TVs in the room were smart TVs but didn't work with the internet, and it would have been nice to have fridges in the rooms.

This was a stay in a lovely castle! There are ruins on the property but it adds to the charm. The grounds are maintained beautifully, our room was gorgeous, comfortable and well appointed. The staff could not be more professional, thoughtful and helpful. We had a lovely dinner and delicious breakfast in the castle’s hall. This stay has been on my bucket list for many years and Amberley castle fulfilled it perfectly!

Absolutely excellent. Everything was perfect and thoroughly enjoyable Thank you to all the staff

All of it

A delightful castle. Easy parking. Very friendly and helpful staff. Room was very clean, with a huge bed and lots of toiletries and tea and coffee making facilities. Unfortunately my stay was spoilt by the fact that I had a ground floor room and could hear the person ( probably a man) thumping around in the room above me. It went on both evenings and I even knew what time the person got out of bed in the morning and started thumping around before going to breakfast.

Beautiful location, great staff and accommodations, wonderful breakfast with lots of choices. Loved the green juice! Easy walk to nearby small village with a high end provisions store and a restaurant the Black Horse. If not driving good access to taxi services and limited uber.

Beautifully restored small historical castle. Lovely clean fresh rooms. Helpful staff. Ideal for a visit to Arundel Castle which is about 5 miles away.