スタッフは親切で、ペットのアルパカのkiki は可愛くアットホームなホテルだったが、部屋が寒かった

Great stay

サービスがとてもよかった。部屋はクスコらしい風情のある部屋だった。

清潔なホテルでスタッフのサービスも良く、基本的に楽しく過ごせたが、滞在した4泊のうち2泊の間水のトラブルがあり、ほぼお湯が出なかったり、水が出なくなったりした日があったりしたのが残念だった。

Good : Proximity to town central incl. markets, sight seeing, shops, restaurants. Staff are kind. Luggage handling helpful, due to the place being on a narrow one way street plus it was under construction. Bad : Hot water did not function (recovered in the morning). Room was not very clean. Breakfast place was small with too many people at the same time. (food was good) . Shower only, though there is a bath tub unable to pool the water checked with the hotel staff. Neutral : Ask the room not facing the street if you are looking for a quiet one.

サービスも部屋の内装も素晴らしかったが、シャワーから温かい水が出なかったのが残念だった。

朝、2時間ほど断水しました。その他は、とても良いホテルでした。

Cerca del mercado.

Welcome drink service and free airport transportation were good. Hotel room is nice and clean. It was nice and calm, but I don’t the situation/noise if there are guests next doors.

良い点: バスタブが付いていて、暖かいお湯に浸かれる 床暖が付いてる ペドロ市場、ペルーレイル駅に近い スーパーが歩いて1分弱のところにある イマイチな点: 廊下の声が筒抜けでうるさい 朝食がかなりシンプル 総合的には非常に満足でした。

Good location

Great staff, rooms and location

We had a wonderful stay at Union Hotel Cusco! The location was perfect and made it easy to explore everything Cusco has to offer. The staff was incredibly friendly, welcoming, and always willing to help. One of the highlights of our stay was the amazing breakfast each morning. The breakfast crew was the absolute best—attentive, cheerful, and they made every morning special. We also loved all the fun classes and activities offered by the hotel, which added so much to our experience. The most memorable part of our stay was Kiki, the hotel’s friendly alpaca. My daughter absolutely adored Kiki and still talks about her! She even says she misses Kiki already. Having such a sweet and gentle alpaca at the hotel made our visit truly unique and unforgettable. Thank you to everyone at Union Hotel Cusco for such a fantastic experience. We would happily stay here again and highly recommend it to anyone visiting Cusco!

Nice place to stay.

Great place to stay! Amazing breakfast.

Staff was really friendly and helpful. Room had odd distributions and since we had a quadruple bed, the bathroom setting had no privacy. Also beds where hard for our liking. But overall the hotel was nice and breakfast was good.

This place was great! They had money exchange at a very inexpensive rate, they called us taxi, very attentive to anything. We needed, breakfast was amazing and included! Our favorite part was Kiki the alpaca wandering the grounds when we arrived, she's a resident rescue and she just made our stay. Oh also note that they do have altitude yes there available at all times!!

The Union Hotel in Cusco is a beautiful, charming boutique hotel. It has an old Spanish-style feel, and the rooms were very clean and cozy. Each morning, we were delighted by the lovely breakfast spread and the wonderful team working there. There is also a cute baby alpaca named Kiki, and we enjoyed feeding her.

Super clean , professional and perfect location

Loved our stay here, staff were great, nothing too much trouble. Nice courtyard, sunny or shady areas and cute baby Alpaca. Breakfast was good with choice of eggs/pancakes/ waffles as well as cereals and fruit. Central location made it easy to get around the historic area. Some noise from trains or traffic but this is Cusco!