清潔なホテルでスタッフのサービスも良く、基本的に楽しく過ごせたが、滞在した4泊のうち2泊の間水のトラブルがあり、ほぼお湯が出なかったり、水が出なくなったりした日があったりしたのが残念だった。

Good : Proximity to town central incl. markets, sight seeing, shops, restaurants. Staff are kind. Luggage handling helpful, due to the place being on a narrow one way street plus it was under construction. Bad : Hot water did not function (recovered in the morning). Room was not very clean. Breakfast place was small with too many people at the same time. (food was good) . Shower only, though there is a bath tub unable to pool the water checked with the hotel staff. Neutral : Ask the room not facing the street if you are looking for a quiet one.

サービスも部屋の内装も素晴らしかったが、シャワーから温かい水が出なかったのが残念だった。

朝、2時間ほど断水しました。その他は、とても良いホテルでした。

Cerca del mercado.

Welcome drink service and free airport transportation were good. Hotel room is nice and clean. It was nice and calm, but I don’t the situation/noise if there are guests next doors.

良い点: バスタブが付いていて、暖かいお湯に浸かれる 床暖が付いてる ペドロ市場、ペルーレイル駅に近い スーパーが歩いて1分弱のところにある イマイチな点: 廊下の声が筒抜けでうるさい 朝食がかなりシンプル 総合的には非常に満足でした。

Plaza de Armas広場へも徒歩で行く事が出来、非常に便利。また静かで快適。

room is compact, but clean & comfortable. breakfast is good. egg, bacon, local food, many juice & yogurt etc.

フロントスタッフが非常に親切（Dｉａａｎａさん）、朝食レストランはおしゃれ、市場も広場も徒歩圏内。 １日置いて２泊したが２泊ともスイートルームにアップグレードされた。

The staff were really lovely and helped with all our needs. The pet alpaca was very cuite and made eating food in the resteraunt a treat when you can see him :)

We had an excellent stay at Union Hotel! From the moment we arrived, Jennifer at the front desk was so welcoming and helpful, making check-in smooth and pleasant. At the restaurant, Katherine and Annabelle went above and beyond with their friendly service and attention to detail, which made breakfast each morning a real highlight. The hotel’s location couldn’t be better—close to everything—and we really appreciated how they take care of the little details that make a stay comfortable and stress-free. The breakfast was delicious with plenty of choices to start the day right. Overall, Union Hotel has a fantastic team and atmosphere, and we’d happily stay here again! It definitely deserves 4 stars and up

Great.

Boa localização e bom café da manhã.

Beautiful entry to hotel with open courtyard. Great dining area and a very accommodating and kind staff! Bed was okay and room was spacious. Could hear lots of talking in the morning from tour group but they probably had an early tour. Very good breakfast buffet. Close to the market for shopping. Thank you.

No me limpiaron la habitación, mucho ruido, internet pésimo

The hotel itself is cute and charming, with nice décor and thoughtful amenities, but unfortunately, my overall experience wasn’t great. A few days before my check-in, I requested an airport pickup and provided my full flight details well in advance. However, the reception insisted that my flight was going elsewhere and not to Cusco, so they didn’t arrange the pickup. We ended up having to find our own transportation upon arrival. Additionally, the water shut off in the middle of my shower, which was quite frustrating. While the room setup and amenities were nice, the lack of helpfulness from the reception and the service issues made the stay less enjoyable. I personally wouldn’t stay here again and would choose another hotel next time I visit Cusco.

Topservice, vriendelijke medewerkers en heerlijk ontbijt.

Very good service and staff. The hotel pays attention to details. Enjoyed our stay very much.

Breakfast is good, staff are very friendly and helpful, the place is nice and stylish.