Great stay

サービスがとてもよかった。部屋はクスコらしい風情のある部屋だった。

清潔なホテルでスタッフのサービスも良く、基本的に楽しく過ごせたが、滞在した4泊のうち2泊の間水のトラブルがあり、ほぼお湯が出なかったり、水が出なくなったりした日があったりしたのが残念だった。

Good : Proximity to town central incl. markets, sight seeing, shops, restaurants. Staff are kind. Luggage handling helpful, due to the place being on a narrow one way street plus it was under construction. Bad : Hot water did not function (recovered in the morning). Room was not very clean. Breakfast place was small with too many people at the same time. (food was good) . Shower only, though there is a bath tub unable to pool the water checked with the hotel staff. Neutral : Ask the room not facing the street if you are looking for a quiet one.

サービスも部屋の内装も素晴らしかったが、シャワーから温かい水が出なかったのが残念だった。

朝、2時間ほど断水しました。その他は、とても良いホテルでした。

Cerca del mercado.

Welcome drink service and free airport transportation were good. Hotel room is nice and clean. It was nice and calm, but I don’t the situation/noise if there are guests next doors.

良い点: バスタブが付いていて、暖かいお湯に浸かれる 床暖が付いてる ペドロ市場、ペルーレイル駅に近い スーパーが歩いて1分弱のところにある イマイチな点: 廊下の声が筒抜けでうるさい 朝食がかなりシンプル 総合的には非常に満足でした。

Plaza de Armas広場へも徒歩で行く事が出来、非常に便利。また静かで快適。

Amazing hotel. Great staff, beautiful breakfast and to top it all Kiki the llama. A fantastic experience very near the center but quiet enough for a good sleep. Everyone at the desk was fantastic, even if the airport pick up person let us down it didnt ruin the experience at all. Everyone was very accommodating and pleasant.

Amazing room Breakfast delicious

Endroit parfait en termes de localisation, personnel très professionnel et accueillant Petit déjeuner avec un large choix et de qualité

Staff were very helpful and friendly. Location is walkable to sites to visit. Breakfast was great.

Great value stay. Highly recommend it

Clean rooms and excellent staff. Close to city center but can be loud. Excellent breakfast and staff k as

The free lesson from Kiki’s mom. I had an unexpectedly wonderful and educational experience at the Union Hotel in Cusco, where I met Veronica—who affectionately calls herself “Kiki’s mom.” Kiki is a smart 10-month-old Huacaya alpaca (one of the two alpaca types) living in the hotel courtyard. Veronica comes every day to care for her, and what began as a casual encounter turned into an incredibly informative, hands-on cultural lesson. Veronica is from Quiquijana, in the province of Quispicanchi. She brought with her a rich collection of materials, including all four types of highland fibers from the Cusco and Machu Picchu regions. Her explanations were immediately practical—especially for travelers hoping to buy authentic souvenirs. She taught us how to distinguish real fibers from fake ones simply by touching and smelling them, which is invaluable in local markets. She also demonstrated the use of a traditional tool called the pushka, used since pre-Inca times to spin animal fibers into yarn, and explained how these threads are then turned into blankets, clothing, hats, and more. One particularly moving moment was when she proudly showed a textile made by her grandmother—an “alive” piece of heritage filled with symbols, each carrying its own meaning. What impressed me most was her demonstration of natural dyeing. Using only water, a white translucent alum stone, and cochineal, she showed how dozens of vibrant colors can be created.

A very nice hotel with a good atmosphere and kind staff. The room was clean and had all the things it promised. A big plus is the free activities provided by the hotel. We got to meet the alpaca Kiki and learn about fibers from Veronica / Kiki’s mom and also attended a ceviche cooking demonstration. The only downside is that the room isn’t very soundproof, so we were disturbed by guests getting home late/ waking up early.

Wonderful staff, beautiful courtyard, and amazing location. If you are considering staying here, then you probably should just do so.

On our last day the hotel was completely empty it was only me and my mom. The new management arrived at 6am EXTREMELY LOUD people were walking up and down the stairs on non stop smoking sage all over the hotel we couldn’t breathe, it was awful. I asked them if they could respect us and let us sleep but it was like talking to the wall. The new people that are running the hotel are extremely rude, they didn’t respect me and my mom. They were walking like elephants up and down. Didn’t let us rest at all. It’s being an awful experience. I DO NOT RECOMMEND THIS PROPERTY. If you want to ruin your trip book this hotel. I told the receptionist that 6am is not ok to wake people up on vacation. Not even my earplugs helped me to fall back asleep because they won’t respect you they won’t stop and they won’t respect you as a guest.