ユニオン ホテル クスコ

サービスがとてもよかった。部屋はクスコらしい風情のある部屋だった。

清潔なホテルでスタッフのサービスも良く、基本的に楽しく過ごせたが、滞在した4泊のうち2泊の間水のトラブルがあり、ほぼお湯が出なかったり、水が出なくなったりした日があったりしたのが残念だった。

Good : Proximity to town central incl. markets, sight seeing, shops, restaurants. Staff are kind. Luggage handling helpful, due to the place being on a narrow one way street plus it was under construction. Bad : Hot water did not function (recovered in the morning). Room was not very clean. Breakfast place was small with too many people at the same time. (food was good) . Shower only, though there is a bath tub unable to pool the water checked with the hotel staff. Neutral : Ask the room not facing the street if you are looking for a quiet one.

サービスも部屋の内装も素晴らしかったが、シャワーから温かい水が出なかったのが残念だった。

朝、2時間ほど断水しました。その他は、とても良いホテルでした。

Cerca del mercado.

Welcome drink service and free airport transportation were good. Hotel room is nice and clean. It was nice and calm, but I don’t the situation/noise if there are guests next doors.

良い点: バスタブが付いていて、暖かいお湯に浸かれる 床暖が付いてる ペドロ市場、ペルーレイル駅に近い スーパーが歩いて1分弱のところにある イマイチな点: 廊下の声が筒抜けでうるさい 朝食がかなりシンプル 総合的には非常に満足でした。

Plaza de Armas広場へも徒歩で行く事が出来、非常に便利。また静かで快適。

Staff at check in was rude and there were no towels in the room when we arrived, they didn’t make up the room everyday, WiFi is terrible no connection most of the time, breakfast buffet was diverse but ran out of food quickly so every time we go there’s no food and took them forever to bring a small plate of something for the buffet which runs out quickly so it was almost like people fighting over food, electric plugs are loose in the rooms and u have to hold it to use anything that needs electricity, very loud and people were sitting outside our door smoking and talking loud until late, the night staff at the desk was annoyed every time we asked her about something, but day staff were very nice and helpful and location is a short walk from historic city center. Resident llama Kiki is very cute. Nice courtyard where they have music in evenings. Overall a run-down hotel, with a lot of inconveniences (although not cheap in general), seems not very well managed and the staff are left to deal with all the issues on their own so they’re frustrated and not very friendly at first

Breakfast and kiki

Not available

Absolutely amazing time. Rooms are fresh and clean. The hotel is close to everything with San Pedro market being the closest. Staff was extraordinary. Much love to Kiki and Veronica!!! We will stay here again on our next trip to Cusco.

Increíble, de los mejores hoteles que me he hospedado, el personal del hotel es súper amable, súper cordial y atentos. Me quedé encantado, la comida, el hotel en general está súper limpio, excelente. Las habitaciones, increíble, limpio, espacioso, 10 veces más de lo que esperaba, adicional a eso, el check in de bienvenida INCREÍBLE. Si van a Cusco por favor quédense en Unión Cusco Hotel.

Room was clean. Staff were super friendly and available for all our needs. Check-in/check-out was smooth. Breakfast was delicious. Would definitely recommend.

Truly an amazing place to stay in Cusco. From the people to Kiki the rescue alpaca if you are going to stay anywhere no place is even comes close at this price point.

Love this place, all the staff was very friendly, we love KIKI

Staff clearly demonstrated that they valued us as customers. They also provided assistance above and beyond when we encountered problems with trip to Machu Pichu.

Petit déjeuner vraiment bon. Ils viennent vous chercher en transport privée de l'aéroport sans frais. Endroit vraiment joli et personnel cordial.

Very kind staff and helpful. I will definitely go back there .