Union Hotel Cusco

Hotels
9.0
/10
Exceptional
925 reviews

What Guests Say About Their Stay

DANIEL

10.0
/ 10
Amazing hotel. Great staff, beautiful breakfast and to top it all Kiki the llama. A fantastic experience very near the center but quiet enough for a good sleep. Everyone at the desk was fantastic, even if the airport pick up person let us down it didnt ruin the experience at all. Everyone was very accommodating and pleasant.

Glory

10.0
/ 10
Staff were very helpful and friendly. Location is walkable to sites to visit. Breakfast was great.

Pin

10.0
/ 10
The free lesson from Kiki’s mom. I had an unexpectedly wonderful and educational experience at the Union Hotel in Cusco, where I met Veronica—who affectionately calls herself “Kiki’s mom.” Kiki is a smart 10-month-old Huacaya alpaca (one of the two alpaca types) living in the hotel courtyard. Veronica comes every day to care for her, and what began as a casual encounter turned into an incredibly informative, hands-on cultural lesson. Veronica is from Quiquijana, in the province of Quispicanchi. She brought with her a rich collection of materials, including all four types of highland fibers from the Cusco and Machu Picchu regions. Her explanations were immediately practical—especially for travelers hoping to buy authentic souvenirs. She taught us how to distinguish real fibers from fake ones simply by touching and smelling them, which is invaluable in local markets. She also demonstrated the use of a traditional tool called the pushka, used since pre-Inca times to spin animal fibers into yarn, and explained how these threads are then turned into blankets, clothing, hats, and more. One particularly moving moment was when she proudly showed a textile made by her grandmother—an “alive” piece of heritage filled with symbols, each carrying its own meaning. What impressed me most was her demonstration of natural dyeing. Using only water, a white translucent alum stone, and cochineal, she showed how dozens of vibrant colors can be created.
In the Area
See Map
Calle Union 189, Cusco, Provincia de Cusco, Peru, 8002

Main Facilities

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24-Hour Front Desk
WiFi
Union Hotel Cusco is located in area / city Cusco. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Union Hotel Cusco

Calle Union 189, Cusco, Provincia de Cusco, Peru, 8002
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Lobby Union Hotel Cusco
Exterior 2 Union Hotel Cusco

Discover More About Union Hotel Cusco

General


Near San Pedro Market

Location


With a stay at Union Hotel Cusco, you'll be centrally located in Cusco, just a 3-minute walk from San Pedro Market and 8 minutes by foot from Plaza de Armas. This boutique hotel is 0.1 mi (0.2 km) from San Pedro Church and 0.1 mi (0.2 km) from Iglesia y Convento de Santa Clara.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

San Pedro Church - 0.2 km / 0.1 mi
Iglesia y Convento de Santa Clara - 0.2 km / 0.1 mi
San Pedro Market - 0.2 km / 0.1 mi
Arch of Santa Clara - 0.3 km / 0.2 mi
Calle Marquez - 0.4 km / 0.3 mi
San Francisco Church - 0.5 km / 0.3 mi
San Francisco Church Museum and Catacombs - 0.5 km / 0.3 mi
Municipal Theater - 0.5 km / 0.3 mi
Museo Irq’i Yachay - 0.5 km / 0.3 mi
La Merced Church - 0.6 km / 0.4 mi
Basilica of La Merced - 0.6 km / 0.4 mi
Museum of Contemporary Art - 0.6 km / 0.4 mi
ChocoMuseum - 0.6 km / 0.4 mi
Plaza El Regocijo - 0.6 km / 0.4 mi
Museo Histórico Regional - 0.6 km / 0.4 mi

The preferred airport for Union Hotel Cusco is Alejandro Velasco Astete Intl. Airport (CUZ) - 5.5 km / 3.4 mi

Facilities


Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features at this Colonial hotel include an arcade/game room and tour/ticket assistance.

Business Facilities


Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. A shuttle from the airport to the hotel is complimentary (available on request).

Dining


Take advantage of the hotel's room service. A complimentary local cuisine breakfast is served daily from 6:00 AM to 9:00 AM.

Rooms


Stay in one of 43 guestrooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as desks and separate sitting areas.

All facilities in Union Hotel Cusco

Bar, Cafe and Lounge Union Hotel Cusco
Bar, Cafe and Lounge
Entertainment Facility Union Hotel Cusco
Entertainment Facility
Common Space Union Hotel Cusco
Common Space
Lobby Union Hotel Cusco
Lobby
Exterior Union Hotel Cusco
Exterior

General

  • Smoking area
  • Terrace

Public Facilities

  • Safety deposit box
  • Coffee/tea in lobby

Hotel Services

  • Luggage storage
  • 24-hour Receptionist

Family-friendly Facilities

  • Children games

Food and Drinks

  • Breakfast

Things to Do

  • Garden

Connectivity

  • Free WiFi

Accessibilty

  • Disabled access friendly

Sports and Recreations

  • Game room

Accommodation Policy & General Information in Union Hotel Cusco

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
13:00 - 00:00
Check-out:
Before 10:00

Pets

Service Animals Not Allowed

Additional Policy

Professional property host/manager, No alcohol allowed onsite, Contactless check-out is available, No cribs (infant beds) available, No rollaway/extra beds available, No elevators
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 13:00 - 00:00 - to 10:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Union Hotel Cusco
43
Number of floors in Union Hotel Cusco
3
Another facilities in Union Hotel Cusco
Smoking area, Terrace, Safety deposit box, Coffee/tea in lobby, Luggage storage

Frequently asked question in Union Hotel Cusco

What are available facilities at Union Hotel Cusco?
There are top facilites at Union Hotel Cusco such as 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Union Hotel Cusco?
The standard check-in time at Union Hotel Cusco is starting from 13:00 - 00:00 while the latest check-out time is at Before 10:00
Does Union Hotel Cusco provide breakfast?
Yes, Union Hotel Cusco provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Union Hotel Cusco have?
Union Hotel Cusco is a 3.5-star hotel.
How many floors does Union Hotel Cusco have?
Union Hotel Cusco has 3 floors.
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More Reviews from Other Guests in Union Hotel Cusco

9.0
Exceptional
From 925 reviews
Cleanliness

9.4

Room Comfort

9.0

Location

8.8

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Union Hotel Cusco

Number of reviews per page
20
40
Top reviews
DANIEL
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Amazing hotel. Great staff, beautiful breakfast and to top it all Kiki the llama. A fantastic experience very near the center but quiet enough for a good sleep. Everyone at the desk was fantastic, even if the airport pick up person let us down it didnt ruin the experience at all. Everyone was very accommodating and pleasant.
David
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Amazing room Breakfast delicious
Glory
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Staff were very helpful and friendly. Location is walkable to sites to visit. Breakfast was great.
Csaba
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great value stay. Highly recommend it
Michael
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean rooms and excellent staff. Close to city center but can be loud. Excellent breakfast and staff k as
Pin
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The free lesson from Kiki’s mom. I had an unexpectedly wonderful and educational experience at the Union Hotel in Cusco, where I met Veronica—who affectionately calls herself “Kiki’s mom.” Kiki is a smart 10-month-old Huacaya alpaca (one of the two alpaca types) living in the hotel courtyard. Veronica comes every day to care for her, and what began as a casual encounter turned into an incredibly informative, hands-on cultural lesson. Veronica is from Quiquijana, in the province of Quispicanchi. She brought with her a rich collection of materials, including all four types of highland fibers from the Cusco and Machu Picchu regions. Her explanations were immediately practical—especially for travelers hoping to buy authentic souvenirs. She taught us how to distinguish real fibers from fake ones simply by touching and smelling them, which is invaluable in local markets. She also demonstrated the use of a traditional tool called the pushka, used since pre-Inca times to spin animal fibers into yarn, and explained how these threads are then turned into blankets, clothing, hats, and more. One particularly moving moment was when she proudly showed a textile made by her grandmother—an “alive” piece of heritage filled with symbols, each carrying its own meaning. What impressed me most was her demonstration of natural dyeing. Using only water, a white translucent alum stone, and cochineal, she showed how dozens of vibrant colors can be created.
Read More
John
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Wonderful staff, beautiful courtyard, and amazing location. If you are considering staying here, then you probably should just do so.
Pablo
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

On our last day the hotel was completely empty it was only me and my mom. The new management arrived at 6am EXTREMELY LOUD people were walking up and down the stairs on non stop smoking sage all over the hotel we couldn’t breathe, it was awful. I asked them if they could respect us and let us sleep but it was like talking to the wall. The new people that are running the hotel are extremely rude, they didn’t respect me and my mom. They were walking like elephants up and down. Didn’t let us rest at all. It’s being an awful experience. I DO NOT RECOMMEND THIS PROPERTY. If you want to ruin your trip book this hotel. I told the receptionist that 6am is not ok to wake people up on vacation. Not even my earplugs helped me to fall back asleep because they won’t respect you they won’t stop and they won’t respect you as a guest.
Read More
gregory
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The staff is incredibly helpful. Great breakfast. Join the free food making lesson. Clean and safe. They have a pet baby alpaca Kiki in the courtyard. Definitely will return.
Alejandro
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Comfortable and convenient location. Friendly and accommodating staff. Comfortable rooms. Great breakfasts with a good healthy selection. Reasonable price.
Savannah
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

No hot water in the shower, blow dry
Thomas
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Very friendly and helpful staff
Paul
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Very kind friendly staff. The special events advertised at the hotel were not available which was disappointing and not what we paid for. They need to have Do not disturb signs available for the rooms because our room was entered two times while we're were inside
Thomas
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Good service
Kaustubh
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Close to every thing San Pedro market , good complimentary breakfast, very friendly and accommodating staff , friendly alpaca called kiki and her weaving class. It made a pleasant stay.
Lindsey
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Only two complaints was there was a large gap under the door so I was cold. And the lack of heat not helping my coldness. The shower is phenomenal hot water forever and amazing water pressure. A baby alpaca live at the hotel and she is my new best friend. Every employee there went above and beyond to help us. I would let any of them use me as a reference on their resume. Normally I would want to gate-keep a place this good.
Read More
Barry
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

H
Sudarshan
icon-Leisure
Leisure
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The hotel manager knew that I am in the ICU for acute respiratory failure. from Nov. 25-Dec-1, yet they did not cancel my reservation and charged me fully while was in ICU. They bought my belongings to the ICU but charged me for the stay anyway. They are cruel, inhuman, and a blot on humanity
Paola
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

We loved Kiki the alpaca! That was the highlight of our stay. Hotel was clean, nice and good breakfast.
Shawn
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The staff was very helpful. Breakfast was good. Our room was just ok. There were windows in it that were covered with something very thin. You could hear other guests all night and into the morning. I found a hair in the bed (not my color) and the bottom of the tub was not very clean. There was a hairdryer which was a plus. The courtyard was a nice area to sit in while we waited.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 Union Hotel Cusco

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.0
Exceptional
From 925 reviews
Cleanliness

9.4

Room Comfort

9.0

Location

8.8

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Union Hotel Cusco

Number of reviews per page
20
40
Top reviews
DANIEL
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Amazing hotel. Great staff, beautiful breakfast and to top it all Kiki the llama. A fantastic experience very near the center but quiet enough for a good sleep. Everyone at the desk was fantastic, even if the airport pick up person let us down it didnt ruin the experience at all. Everyone was very accommodating and pleasant.
David
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Amazing room Breakfast delicious
Glory
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Staff were very helpful and friendly. Location is walkable to sites to visit. Breakfast was great.
Csaba
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great value stay. Highly recommend it
Michael
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean rooms and excellent staff. Close to city center but can be loud. Excellent breakfast and staff k as
Pin
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The free lesson from Kiki’s mom. I had an unexpectedly wonderful and educational experience at the Union Hotel in Cusco, where I met Veronica—who affectionately calls herself “Kiki’s mom.” Kiki is a smart 10-month-old Huacaya alpaca (one of the two alpaca types) living in the hotel courtyard. Veronica comes every day to care for her, and what began as a casual encounter turned into an incredibly informative, hands-on cultural lesson. Veronica is from Quiquijana, in the province of Quispicanchi. She brought with her a rich collection of materials, including all four types of highland fibers from the Cusco and Machu Picchu regions. Her explanations were immediately practical—especially for travelers hoping to buy authentic souvenirs. She taught us how to distinguish real fibers from fake ones simply by touching and smelling them, which is invaluable in local markets. She also demonstrated the use of a traditional tool called the pushka, used since pre-Inca times to spin animal fibers into yarn, and explained how these threads are then turned into blankets, clothing, hats, and more. One particularly moving moment was when she proudly showed a textile made by her grandmother—an “alive” piece of heritage filled with symbols, each carrying its own meaning. What impressed me most was her demonstration of natural dyeing. Using only water, a white translucent alum stone, and cochineal, she showed how dozens of vibrant colors can be created.
Read More
John
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Wonderful staff, beautiful courtyard, and amazing location. If you are considering staying here, then you probably should just do so.
Pablo
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

On our last day the hotel was completely empty it was only me and my mom. The new management arrived at 6am EXTREMELY LOUD people were walking up and down the stairs on non stop smoking sage all over the hotel we couldn’t breathe, it was awful. I asked them if they could respect us and let us sleep but it was like talking to the wall. The new people that are running the hotel are extremely rude, they didn’t respect me and my mom. They were walking like elephants up and down. Didn’t let us rest at all. It’s being an awful experience. I DO NOT RECOMMEND THIS PROPERTY. If you want to ruin your trip book this hotel. I told the receptionist that 6am is not ok to wake people up on vacation. Not even my earplugs helped me to fall back asleep because they won’t respect you they won’t stop and they won’t respect you as a guest.
Read More
gregory
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The staff is incredibly helpful. Great breakfast. Join the free food making lesson. Clean and safe. They have a pet baby alpaca Kiki in the courtyard. Definitely will return.
Alejandro
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Comfortable and convenient location. Friendly and accommodating staff. Comfortable rooms. Great breakfasts with a good healthy selection. Reasonable price.
Savannah
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

No hot water in the shower, blow dry
Thomas
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Very friendly and helpful staff
Paul
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Very kind friendly staff. The special events advertised at the hotel were not available which was disappointing and not what we paid for. They need to have Do not disturb signs available for the rooms because our room was entered two times while we're were inside
Thomas
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Good service
Kaustubh
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Close to every thing San Pedro market , good complimentary breakfast, very friendly and accommodating staff , friendly alpaca called kiki and her weaving class. It made a pleasant stay.
Lindsey
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Only two complaints was there was a large gap under the door so I was cold. And the lack of heat not helping my coldness. The shower is phenomenal hot water forever and amazing water pressure. A baby alpaca live at the hotel and she is my new best friend. Every employee there went above and beyond to help us. I would let any of them use me as a reference on their resume. Normally I would want to gate-keep a place this good.
Read More
Barry
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

H
Sudarshan
icon-Leisure
Leisure
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The hotel manager knew that I am in the ICU for acute respiratory failure. from Nov. 25-Dec-1, yet they did not cancel my reservation and charged me fully while was in ICU. They bought my belongings to the ICU but charged me for the stay anyway. They are cruel, inhuman, and a blot on humanity
Paola
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

We loved Kiki the alpaca! That was the highlight of our stay. Hotel was clean, nice and good breakfast.
Shawn
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The staff was very helpful. Breakfast was good. Our room was just ok. There were windows in it that were covered with something very thin. You could hear other guests all night and into the morning. I found a hair in the bed (not my color) and the bottom of the tub was not very clean. There was a hairdryer which was a plus. The courtyard was a nice area to sit in while we waited.
Read More
Number of reviews per page
20
40