Union Hotel Cusco

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9.0
/10
Exceptional
1,000 reviews

What Guests Say About Their Stay

Chelsea

10.0
/ 10
I booked this hotel based on ratings, and I’m so glad I did! The staff are all incredibly friendly and accommodating. The free breakfast is delicious, and includes made-to-order eggs, omelettes, or an assortment of meats, fruits, etc. The breakfast staff are top-notch. A huge highlight of the hotel is their rescue alpaca, Kiki. She is adorable and her personality shows through. There is always filtered water and teas available. I highly recommend this hotel and only wish we had more time to hang out and enjoy all of the amenities they offer - we were just too busy!

James

10.0
/ 10
Excellent hotel very close to everything within walking distance. Rooms were nice, staff was very helpful and pleasant. Really enjoyed the central lounge, sitting and having tea with Kiki the Alpaca. Highly recommend Union Hotel.

Kevin

10.0
/ 10
Great place. Highlights were the breakfast, service, and comfort of the beds. Its a bit noisy when people are in the plaza but we never really had a major problem with it. Enjoy the breakfast selection. Staff was amazing.
In the Area
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Calle Union 189, Cusco, Cuzco, Peru, 8002

Main Facilities

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24-Hour Front Desk
WiFi
Union Hotel Cusco is located in area / city Cusco. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Union Hotel Cusco Address: Map & Location

Calle Union 189, Cusco, Cuzco, Peru, 8002
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Lobby Union Hotel Cusco
Exterior 2 Union Hotel Cusco

Discover More About Union Hotel Cusco

General


Near Plaza de Armas

Location


With a stay at Union Hotel Cusco, you'll be centrally located in Cusco, just a 3-minute walk from San Pedro Market and 8 minutes by foot from Plaza de Armas. This boutique hotel is 0.1 mi (0.2 km) from San Pedro Church and 0.1 mi (0.2 km) from Iglesia y Convento de Santa Clara.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

San Pedro Church - 0.2 km / 0.1 mi
Iglesia y Convento de Santa Clara - 0.2 km / 0.1 mi
San Pedro Market - 0.2 km / 0.1 mi
Arch of Santa Clara - 0.3 km / 0.2 mi
Calle Marquez - 0.4 km / 0.3 mi
San Francisco Church - 0.5 km / 0.3 mi
San Francisco Church Museum and Catacombs - 0.5 km / 0.3 mi
Municipal Theater - 0.5 km / 0.3 mi
Museo Irq’i Yachay - 0.5 km / 0.3 mi
La Merced Church - 0.6 km / 0.4 mi
Basilica of La Merced - 0.6 km / 0.4 mi
Museum of Contemporary Art - 0.6 km / 0.4 mi
ChocoMuseum - 0.6 km / 0.4 mi
Plaza El Regocijo - 0.6 km / 0.4 mi
Museu Historico Regional - 0.6 km / 0.4 mi

The preferred airport for Union Hotel Cusco is Alejandro Velasco Astete Intl. Airport (CUZ) - 5.5 km / 3.4 mi

Facilities


Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features at this Colonial hotel include an arcade/game room and tour/ticket assistance.

Business Facilities


Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. A shuttle from the airport to the hotel is complimentary (available on request).

Dining


Take advantage of the hotel's room service. A complimentary local cuisine breakfast is served daily from 6:00 AM to 9:00 AM.

Rooms


Stay in one of 43 guestrooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as desks and separate sitting areas.

All facilities in Union Hotel Cusco

Bar, Cafe and Lounge Union Hotel Cusco
Bar, Cafe and Lounge
Entertainment Facility Union Hotel Cusco
Entertainment Facility
Common Space Union Hotel Cusco
Common Space
Lobby Union Hotel Cusco
Lobby
Exterior Union Hotel Cusco
Exterior

General

  • Smoking area
  • Terrace

Public Facilities

  • Safety deposit box
  • Coffee/tea in lobby

Hotel Services

  • Luggage storage
  • 24-hour Receptionist

Family-friendly Facilities

  • Children games

Food and Drinks

  • Breakfast

Things to Do

  • Garden

Connectivity

  • Free WiFi

Accessibilty

  • Disabled access friendly

Sports and Recreations

  • Game room

Accommodation Policy & General Information in Union Hotel Cusco

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
13:00 - 00:00
Check-out:
Before 10:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher and a smoke detector
, This property offers transfers from the airport. To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. If driving, please contact this property in advance for more information (e.g., directions). Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed
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General Information

Popular Facilities
24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 13:00 - 00:00 - to 10:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Union Hotel Cusco
43
Number of floors in Union Hotel Cusco
3
Another facilities in Union Hotel Cusco
Smoking area, Terrace, Safety deposit box, Coffee/tea in lobby, Luggage storage

Frequently asked question in Union Hotel Cusco

What are available facilities at Union Hotel Cusco?
There are top facilites at Union Hotel Cusco such as 24-Hour Front Desk, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Union Hotel Cusco?
Check-in time at Union Hotel Cusco is staring from 13:00 - 00:00 while the latest check-out time is at before Before 10:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Union Hotel Cusco provide breakfast?
Yes, Union Hotel Cusco provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Union Hotel Cusco?
Union Hotel Cusco is officially classified as a 3.5-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Union Hotel Cusco have?
Union Hotel Cusco has 3 floors.
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More Reviews from Other Guests in Union Hotel Cusco

9.0
Exceptional
From 1,000 reviews
Cleanliness

9.4

Room Comfort

8.8

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Union Hotel Cusco

Number of reviews per page
20
40
Top reviews
Chelsea
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I booked this hotel based on ratings, and I’m so glad I did! The staff are all incredibly friendly and accommodating. The free breakfast is delicious, and includes made-to-order eggs, omelettes, or an assortment of meats, fruits, etc. The breakfast staff are top-notch. A huge highlight of the hotel is their rescue alpaca, Kiki. She is adorable and her personality shows through. There is always filtered water and teas available. I highly recommend this hotel and only wish we had more time to hang out and enjoy all of the amenities they offer - we were just too busy!
Read More
James
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Excellent hotel very close to everything within walking distance. Rooms were nice, staff was very helpful and pleasant. Really enjoyed the central lounge, sitting and having tea with Kiki the Alpaca. Highly recommend Union Hotel.
Kevin
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great place. Highlights were the breakfast, service, and comfort of the beds. Its a bit noisy when people are in the plaza but we never really had a major problem with it. Enjoy the breakfast selection. Staff was amazing.
Scott
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location close walking to so many places. The staff were friendly and we spent many afternoons in the beautiful courtyard. The breakfast was delicious with many options and breakfast staff were friendly and helpful.
Theodor
icon-Family
Family
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nice property, but the water was lukewarm and the room was cold, without a heater. Nice property otherwise, not bad location
Rosangela
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Loved the breakfast staff, they were friendly and accommodating. The property was clean.
Nathalie J
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Had a wonderful stay! The hotel was clean, comfortable, and the staff were incredibly friendly and accommodating. Great location and excellent service — I would definitely stay here again.
Tracey
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Breakfast was wonderful!
Tracey
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Excellent breakfast.
Divyansh
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Nice, clean rooms and great breakfast options. We had a little trouble getting hot water, but the front desk was able to resolve the issue after resetting the system. Overall a great experience!
Paul
icon-with Friends
with Friends
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Location fantastic. Breakfast and breakfast staff amazing. Front desk staff mediocre with poor hospitality skills. Constant dripping shower with poor pressure. Rooms small. Hotel is adequate but disappointing. There are better choices in the location. Our most disappointing hotel on a month long Latin America trip.
Kevin
icon-
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The hotel was great. Clean, comfortable with excellent staff. Breakfast was fantastic exceeding expectations. The location was perfect for getting out for the day and close walking distance to the center of the old town. Would absolutely stay there again.
NICOLE
icon-with Children
with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Excelente estadía. Viaje familiar con niños. El hotel es muy cómodo y limpio. Con una atención excelente muy cordial. El desayuno se sirve en un salón con vista al río. Cerca de restaurants y negocios.
Patricia
icon-with Children
with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The hotel location was excellent, less than five minutes from the main square and just one block from San Pedro Market. We stayed for one week, and everything was great. The restaurant staff was incredibly friendly and polite. Kiki was a lovely bonus (the hotel’s pet llama!). They offer laundry service; however, there are several options across the street for about half the price, and they deliver to the reception. We would definitely choose this hotel again.
Read More
Rachel
icon-with Partner
with Partner
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

I would love to rate this hotel higher but save your money if you want to get any rest. I confirmed a King size bed and received two different twins pushed together that didn’t match up correctly and TRULY felt like box springs. I don’t think there was a centimetre of cushion. We got zero sleep because they were that hard. Otherwise the staff are super sweet, rooms are very clean, property is impeccably maintained. But also for a 1pm check in, we didn’t get our room until well after 2pm and had just travelled from Machu Picchu. If you want comfort, I’d unfortunately pass this conveniently located hotel.
Read More
Avraham
icon-with Friends
with Friends
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The hotel was perfectly located in the heart of the historic center, making it an ideal base for exploring the area. The rooms were clean and well-maintained, and the staff was consistently attentive and helpful throughout the stay. The complimentary airport pickup was a convenient touch, and the breakfast provided each morning was enjoyable. Overall, a comfortable and well-run place to stay.
Read More
Ederlinda
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Beautiful setting. Perfect as you acclimate to the altitude of Cusco. Quiet. Kiki is a lovely hotel ambassador.
Karina
icon-Family
Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

We would recommend staying here
JEFFREY
icon-with Partner
with Partner
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

no bell boy had to carry our own luggage to 3 rd floor, no hot water, no fresh towels.
Sarah
icon-Family
Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

This stay was far beyond what we expected. The room was super clean and comfortable and the staff was above and beyond helpful. They had recommendations and advice for every situation which helped us have a great time in the city. The bar and wait staff were also exceptional. There is even an actual alpaca in the courtyard (her name is Kiki) and it is so much fun to watch her antics. I would highly recommend this property. This experience was worth every penny!
Read More
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 Union Hotel Cusco

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.0
Exceptional
From 1,000 reviews
Cleanliness

9.4

Room Comfort

8.8

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Union Hotel Cusco

Number of reviews per page
20
40
Top reviews
Chelsea
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I booked this hotel based on ratings, and I’m so glad I did! The staff are all incredibly friendly and accommodating. The free breakfast is delicious, and includes made-to-order eggs, omelettes, or an assortment of meats, fruits, etc. The breakfast staff are top-notch. A huge highlight of the hotel is their rescue alpaca, Kiki. She is adorable and her personality shows through. There is always filtered water and teas available. I highly recommend this hotel and only wish we had more time to hang out and enjoy all of the amenities they offer - we were just too busy!
Read More
James
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Excellent hotel very close to everything within walking distance. Rooms were nice, staff was very helpful and pleasant. Really enjoyed the central lounge, sitting and having tea with Kiki the Alpaca. Highly recommend Union Hotel.
Kevin
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great place. Highlights were the breakfast, service, and comfort of the beds. Its a bit noisy when people are in the plaza but we never really had a major problem with it. Enjoy the breakfast selection. Staff was amazing.
Scott
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location close walking to so many places. The staff were friendly and we spent many afternoons in the beautiful courtyard. The breakfast was delicious with many options and breakfast staff were friendly and helpful.
Theodor
icon-Family
Family
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nice property, but the water was lukewarm and the room was cold, without a heater. Nice property otherwise, not bad location
Rosangela
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Loved the breakfast staff, they were friendly and accommodating. The property was clean.
Nathalie J
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Had a wonderful stay! The hotel was clean, comfortable, and the staff were incredibly friendly and accommodating. Great location and excellent service — I would definitely stay here again.
Tracey
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Breakfast was wonderful!
Tracey
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Excellent breakfast.
Divyansh
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Nice, clean rooms and great breakfast options. We had a little trouble getting hot water, but the front desk was able to resolve the issue after resetting the system. Overall a great experience!
Paul
icon-with Friends
with Friends
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Location fantastic. Breakfast and breakfast staff amazing. Front desk staff mediocre with poor hospitality skills. Constant dripping shower with poor pressure. Rooms small. Hotel is adequate but disappointing. There are better choices in the location. Our most disappointing hotel on a month long Latin America trip.
Kevin
icon-
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The hotel was great. Clean, comfortable with excellent staff. Breakfast was fantastic exceeding expectations. The location was perfect for getting out for the day and close walking distance to the center of the old town. Would absolutely stay there again.
NICOLE
icon-with Children
with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Excelente estadía. Viaje familiar con niños. El hotel es muy cómodo y limpio. Con una atención excelente muy cordial. El desayuno se sirve en un salón con vista al río. Cerca de restaurants y negocios.
Patricia
icon-with Children
with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The hotel location was excellent, less than five minutes from the main square and just one block from San Pedro Market. We stayed for one week, and everything was great. The restaurant staff was incredibly friendly and polite. Kiki was a lovely bonus (the hotel’s pet llama!). They offer laundry service; however, there are several options across the street for about half the price, and they deliver to the reception. We would definitely choose this hotel again.
Read More
Rachel
icon-with Partner
with Partner
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

I would love to rate this hotel higher but save your money if you want to get any rest. I confirmed a King size bed and received two different twins pushed together that didn’t match up correctly and TRULY felt like box springs. I don’t think there was a centimetre of cushion. We got zero sleep because they were that hard. Otherwise the staff are super sweet, rooms are very clean, property is impeccably maintained. But also for a 1pm check in, we didn’t get our room until well after 2pm and had just travelled from Machu Picchu. If you want comfort, I’d unfortunately pass this conveniently located hotel.
Read More
Avraham
icon-with Friends
with Friends
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The hotel was perfectly located in the heart of the historic center, making it an ideal base for exploring the area. The rooms were clean and well-maintained, and the staff was consistently attentive and helpful throughout the stay. The complimentary airport pickup was a convenient touch, and the breakfast provided each morning was enjoyable. Overall, a comfortable and well-run place to stay.
Read More
Ederlinda
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Beautiful setting. Perfect as you acclimate to the altitude of Cusco. Quiet. Kiki is a lovely hotel ambassador.
Karina
icon-Family
Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

We would recommend staying here
JEFFREY
icon-with Partner
with Partner
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

no bell boy had to carry our own luggage to 3 rd floor, no hot water, no fresh towels.
Sarah
icon-Family
Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

This stay was far beyond what we expected. The room was super clean and comfortable and the staff was above and beyond helpful. They had recommendations and advice for every situation which helped us have a great time in the city. The bar and wait staff were also exceptional. There is even an actual alpaca in the courtyard (her name is Kiki) and it is so much fun to watch her antics. I would highly recommend this property. This experience was worth every penny!
Read More
Number of reviews per page
20
40