チェックインの時体調が悪かったのですが、すぐにホテルの車で病院に連れて行ってくれてとても助かりました。ホテルの施設も、部屋もとても素敵でしたりした。ホテルスタッフのホスピタリティは最高でした。体調不良で楽しめなかったので、次回Kochiに来た時もここに泊まりたいです。

施設、スタッフ対応共に大変良い状況です。

2018年GWに利用しました。 まとめ: まずコチ/コーチンは海外旅行にそれなりに経験がある方におすすめです。ホテルの設備は最高級ではありませんが日本人でも満足できるレベルだと思います。特筆すべきはホテルフロントの方の、非常に親切で感銘を受ける程の対応でした(英語でのコミュニケーション)。ホテルでのマッサージ/アーユルヴェーダも街中の専門店と差はなかったように思いますのでおすすめです(下手な店より設備がよいのでむしろ安心)。アクセスについてはフォートコーチンエリアは徒歩もしくはリクシャーで移動し、エルナクラムエリアへは水上交通で、ジェッティーという公共(?)フェリーを利用しました。お陰様で特に不満のない、いい滞在ができました。 補足 アクセスについて: 空港からフォートコーチンエリアまでは地図上で見るより時間がかかります(陸路では島間の橋を通らなければならないため)。送迎はタクシーで有料(ホテル料金に追加されるためドライバーへの支払いはなし)。ホテルがあるフォートコーチンエリア内の移動は徒歩もしくは流しのリクシャー(料金は要事前交渉)でした。チャイニーズフィッシングネットなどへは歩いて行けますが基本暑い地域なので熱中症に注意。街中の治安は特に悪いとは感じませんでしたが外国人観光客もそれほど多くなく、軽犯罪等には注意。市場等のあるエルナクラムエリアへはホテルから2-3分のところに発着所(駅)があるジェッティーという格安の公共(?)フェリーを利用しました。出発は20-30分毎、利用者はローカルの方が大半で、出発の直前にならないとチケットの販売を開始しないなど最初は少し戸惑うかもしれません。また夕方のエルナクラム→フォートコーチンは混み合い、一本分待つこともあり得ますので行動計画には余裕を持たれた方がよいです。

The building was absolutely beautiful and the welcome from reception was excellent.

Pictures of the hotel are egregiously incorrect. there are no ocean view rooms or for that matter any rooms with a view

Overall a fantastic stay. The entry level room (Dukes chamber) was huge and really well appointed. Some minor signs of west and tear but we loved it- very comfortable. The rooftop dining experience included in half board was outstanding. The first night we had a huge selection on the à la carte menu, and on the second night there was a wonderful buffet. Swimming pool was a real bonus. Breakfast was satisfactory, although the poor man making omelettes was consistently overwhelmed and running behind. Staff were all wonderfully kind and friendly. Location second to none for all the sights.

Excellent stay

Väldigt fina rum & inredning - vi tyckte personalen var fantastisk & väldigt hjälpsamma!

Fantastic hotel, beautiful setting and amazing stuff and facilities. I would not hesitate to stay there again.

Exceptional hotel with a beautiful rooftop view, close to Fort Kochi and old town, and with a fantastic pool on the roof. Breakfast had a very wide selection of foods available. We would definitely stay here again.

This is one of the most delightful hotel stays I have had. The saff are friendly and helpful. They responded immediately to all my requests. They are eager to make sure your time with them vrry good They're all fluent in english. I would recommend this hotel without hesitation.

We had a fantastic time at the Fragrant Nature hotel in Kochi. The service was exceptional, with lovely attention to detail. We were very well looked after from beginning to stay with a lot of delightful gestures by the attentive staff. The food in the hotel restaurant is very nice too.

Excellent staff. Great breakfasts. An oasis

Great amenities & room that seems to have been recently updated. Staff exceedingly friendly, polite and helpful with plenty of suggestions for dining/shopping/sites/etc.. booking from afar is always a gamble but they came through for us! Highly recommended if you want to be in the Fort Kochin area.

This is an exceptional property, with extensive amenities, an attentive and cheerful staff. It is beautiful and in a very convenient location, with great access to both Mattancherry and Fort Kochi. When we arrived we found the hotel to be very well staffed. Even though we were too early to check in, there was a flood of activity to welcome and accommodate us. Our bags were secured for us while we went exploring. Upon our return, we were promptly checked in and shown to our room. The room itself was spacious, well appointed, and immaculate. While staying at the hotel, we deeply enjoyed the breakfast buffet and high tea, which were included in the cost of our room. Although we used them less, the library, the pool, the game room, and the business center were all very nice and comfortable. It cannot be overstated that the very helpful staff were a particular highlight of our stay. Whatever our need, whatever our question, they were readily available, dutifully attentive, and palpably cheerful. We had multiple delightful conversations with staff members as they assisted us in various ways. We were not necessarily “easy” guests either. We made a number of special requests. Even though the staff was not able to grant all of our wishes, they dealt with each issue very respectfully and efficiently. It was a wonderful stay. We would recommend this hotel to anyone without hesitation.

Staff was super friendly and helpful. Room was spacious, clean and comfortable. Food was good at both the restaurant and breakfast buffet. Very eco conscious.

Highly recommend

Hôtel tout confort entièrement rénové dans le quatier des épices Petit-déjeuner correct Piscine sur le toit agréable

Big and clean room, helpful staff

Staff were great, food was good. The bathroom was huge, with good toiletries. Beds not so comfy. Location let it down, awful view of derelict buildings from room.