総合評価とレビュー Shangri-La Bengaluru

有料ではありましたが、ホテルに依頼した空港ピックアップも希望の車種まで確認して頂き、ホテル滞在もとても満足のいくものだった。予算が許せば、是非利用されることをお勧めします。

ラウンジがとても快適で、滞在中度々利用させて頂きました

とても満足です、 個人的にはベットは硬め方が好みで、 もしベットは硬めであれば100％と満足度である。

従業員はみな素晴らしい対応でした。もう少しコンシェルジュが親切だとパーフェクトです。

ウオッシュレットがついていた。空港アクセスも良い。

Exceptional professional customer service via online when I booked airport pick-up for my manager who stayed at the hotel. My manager and a colleague of mine were in Bangalore for around 24h only but they told me how pleasant stay at the hotel was.

従業員が男女を問わず大変親切に、また丁寧に接してくれて気持ちが良い。ハウスキーピングの女性もとても礼儀正しい。 朝食の多様性、選択肢の多彩さもおすすめ。

全てが国際水準で快適。インドの殆どの5スターホテルも朝食はインド料理中心で食べるものが無いのだが、ここはインターナショナルな朝食でインド料理が片隅追いやられており楽しく朝食が取れた。

到着が深夜で子どもが寝てしまっていたのですが、チェックイン処理中に部屋に通してもらえました。お部屋も綺麗でした。歩いて行ける距離にバンガロール宮殿があり、避暑地の雰囲気を満喫できました。スパが遅い時間まで開いているのも良かったです。サンデーブランチがご飯も子ども向けのイベントも充実していて満足できました。スタッフもすぐに顔を覚えてくれて快適な滞在ができました。

I arrived at noon before check in time 2pm. My room was not available so the staff tried to sell me an executive room with lounge access and breakfast. However as I had to leave hotel at 5am on the last morning thus missing breakfast, I did not take up the offer. I did get my assigned room after an hour+. Upon checking out, I realised my gold sratus at Hotels.com would allow me free upgrade which was not extended to me. The room itself was outdated and the smell in the room was not pleasant. I would suggest Shangri-la to change all their pillows which smell stale. I also had 2 dinners and 1 lunch at Shang Palacce. The team was the best, professional and always checking on me.

The food was not up to the mark and parking ia a big deal here.

Amazing stay, amazing service, food was fabulous, would definitely stay here again

Broadly it was great, rooms for and team. We were only let down by the fact there was a huge wedding event and that meant our second night was interrupted. We thought the manager could have made a better gesture after we complained but it was poor

We had a great experience

Parkash was so helpful . Thanks for helping us get a car in time

Restaurant

It was amazing. Clean, spacious room, amazing staff and service. The breakfast buffet was huge and delicious. I don’t recommend Saffron restaurant but other than that everything about this hotel was amazing. I’ll definitely be back with family.

Amazing staff, genuinely nice people who cared about the guest. Very high end, well designed hotel. Lovely room

Nice location although a bit dated now. We had to move rooms because of a bad smell but the staff were very accommodating and ensured we were comfortable after moving

We’ve stayed here before a few times and always had a suite however this time we just booked a horizon club room - no problem apart from the shower- seems crazy to have a walk in shower without a rain head shower head in the ceiling -this has a handheld shower which my husband had to hold above his head!!