From just the perspective of location and staff I would give my 5 days stay here better marks,but so much is wrong. My ground floor room (7) had a window that would only open 2 inches and it overlooked a temporary rubbish dump. I closed it all day as I was worried about rats coming in. I could hear water running down there on many occasions and it wasn’t raining. Also staff went down there to make phone calls and neighbours were noisy. Very hot and no fans. Rooms are cleaned every other day and the cleaner appeared to have got partway through my clean and finished their shift,as all the lights were on, bed hadn’t been made and it hadn’t been vacuumed. There was dust on skirting boards and under the bed was dirty on arrival and never cleaned. The tv occasionally worked, most of the channels didn’t. I had to spend quite a few minutes every day adjusting aerial and wires to a position where I could get the main channels. On the last morning nothing worked and I gave up trying. At around 11 one night the fire alarm went off. The guests made their way to reception and I had to ask the staff if it was okay to return to our rooms. No info was given before then. I never saw the bar open once and one of the guests told me they didn’t sell alcohol so he had gone to the shops and bought his own. I would not stay here again, it is really rundown and the room was big, but badly located. The shower groom was minute. If they could spend a bit of money on it, it could be lovely.