マジェスティック ホテル イーストボーン by ベルヴィラ

Checked in and the reception absolutely stunk of weed from the Eastern Europeans in front of us. Asked about parking and was told from 6pm it was free but it we wasn’t moving our car we needed to go out by 8am and pay the machine the day rate. Most of the hotels along the font subsidised parking. Asked what time the bar opened to be told unless there is a coach they don’t open it. Asked about the restaurant to be told the same. Got to our room and it was very basic and on first checking no windows opened and the room was so hot and the radiator was on and couldn’t turn it off. The window was cracked and held together by sellotape. Went back downstairs and asked for a fan and they did get one. The room was extremely basic and no idea how long it had been there but a previous guest had stuck a used plaster on the back of the bathroom door and it was still there. Staff had little interest in speaking to you. First words was you pay now. Went out to get some dinner and when we returned there was a lot of Eastern Europeans stood outside blocking the stairs drinking bottles of wine/beer smoking weed and was quite intimidating to walk past. There is no security or cameras around the hotel. Reception door was open all night.

Very good value. Very approachable and helpful staff. Resourceful and thoughtful furnishing of a small room with several things many more expensive hotels lack or are too often forgotten e.g. adequate wardrobe, places to hang bath AND hand towels (many properties seem not to have thought this to be a bathroom necessity), a bath mat (yes, some places fail to provide one), easily-opening window for fresh air (as opposed to an ancient, rickety sash that is blocked from opening more than 2 inches). Unrestricted street parking right opposite - very useful for those of us with Blue Badges - though spaces might be filled if you come late. I will return.

Ok

Get time

Hi The room was very cold with no heating but the other problem was guests making insulting remarks in the hall towards Indian people. I have asked directly for a full refund because I feel completely insulted. I have not heard back and I am still waiting. Thank you

Clean room, very polite and attentive staff members. Comfortable room.

The property was clean throughout and some decorating had been done. Areas had been carpeted and they were getting ready for the start of the season. Staff were helpful and polite and dealt with anything we enquired about. There was a lovely sea view right across from the front of the Majestic. There was a bar and coffee lounge which were having the final touches put to them ready for the season to start.Our room was nicely decorated with all matching furniture.We were on room only basis and were pleased with it.

The room we were allocated was nothing like those advertised. The bathroom had crumbling plaster on the walls ,The very bleak room had poor lighting and curtains that would not open properly to see the 'Sea View'. No hairdrier/no ironing equipment as advertised. The restaurant and the bar was not open at all. The staff were courteous and the linen in the room was clean and fresh, but with nothing to stay and enjoy, we left a day early to come home. Eastbourne itself is sad and neglected as highlighted by the state of the pier, so all in all we regretted this booking with Expedia.

Nice Hotel, clean room and clean bathroom

Abit of tightening on stuff

Room had three single beds with very white linen, although my son found a very faint stain on his. Room was clean and beds were comfy. Shower very powerful! View was of a side street so not a seaview, which was disappointing. It's about 1km to town so not far, and there is a row of shops including a Sainsbury's and fish and chip shop behind the hotel. Staff was friendly and helpful.

Average stay

The room has never been cleaned.

Beach view was good but there was no heater and there wasn’t enough plugs and there was a wonky mirror but the bed was comfy although you could slightly feel the springs but there were enough pillows and there was enough room and there was shy staff

Bedding clean carpets and general condition poor tea/coffee limited. No restaurant. No parking area for hotel take a chance parking on street.

For the price, a decent hotel and nice staff. However, disappointed with the cleanliness of the room - clearly hadn’t been hoovered, and so the carpet was pretty dirty, same around the facilities in the bathroom. Without this issue, it’s a perfect stay for the price - nice people, great location, comfy bed and excellently hot shower

Hotel was nice room had a good view

Dirty, poorly maintained, the bathroom had dry pee all over, the shower also had not been cleaned. The fire alarm test was also at 7am on a Monday morning which rudely awoke us. The location is decent but overall at the price we paid we expected a lot better, would not recommend.

I refused to stay, it was awful

Clean room. Lovely Staff. Good price