めちゃくちゃ綺麗で、スタッフさんも優しくコスパも最強でした。朝食もめちゃくちゃ美味しいにも関わらず、安くて良かったです。

すごく素晴らしかったです。ただ、部屋が遠くて階段があったのと、部屋が酷く狭かったです。

Really nice hotel.

I didn't enjoy this hotel to be honest. 1. When we arrived at our room, the windows were open, and so many flies (more than 10) were in the room already, we had to kill them all. I don't know why the cleaner kept the windows open. 2. at 6 am, fire alarm went off. Hotel staffs didn't explain what happened. When I asked them, they said,' no problem.' I couldn't sleep well after then. 3. We stayed for 2 nights, but the cleaner didn't change our towels on day 2. The same towel we used and same amenities which we used last night were still there. Also cups were unwashed and so as spoons in tea area. They didn't provide the new ones. We had to call the front desk, and finally they gave us new towels. 4. Poor wi fi connection from the room Only thing i liked was our room was sea view room, but the above reasons, I couldn't feel comfortable at this hotel.

The hotel was lovely staff very helpful a receptionist called Kelly was very helpful. Lovely bar very relaxing all staff were very good.

Excellent location for those without a car. Situated alongside the Ryde public transport hub which includes train, bus & hovercraft options. A once very elegant hotel now perhaps a little tired but still full of charm. The staff were very helpful and friendly and the food was beautifully cooked traditional English fare.

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Yes AndYes

Good location, just the rooms were old and tired. Breakfast was okay. Overall the stay was average.

The hotel is very conveniently located for local amenities and our room had a fantastic view towards Portsmouth

Yes

Spacious room, Victorian high ceiling, clean room and bathroom, lots of fresh towels, shower gel n shampoo.

Every thingwas good andvery convenient

The room was extremely clean the staff were very friendly and welcoming. And didn’t mind me asking lots off questions about local bus service etc

Good

Very festively decorated for Xmas. The room was snug but had a good view, although since we were at the top there were a lot of intruding angles. For example standing up straight in the shower was a challenge. Breakfast was included and the staff in the restaurant were pleasant. Old fashioned seaside hotel.

All good and nice to have a 'individualistic style hotel'...ie still with Victorian features.

Was okay

We booked a sea view room, but the single glazed windows meant it was noisy. There is major engineering work happening across the road all through the night which we felt we should have been made aware of when booking as it affected our sleep. The walls between rooms are thin, meaning you hear your neighbours television (at 5am), and the curtains do nothing to cut out the street lights. There was a sliding door to the bathroom, which was easily dislodged from the track- just not user friendly. Tea and coffee was served in vacuum jugs, the coffee wasn’t very warm. There was a limited buffet selection, but the cooked menu had several options. However, my scrambled eggs were overcooked and the toast was rubbery. The lift only went 1 floor towards our room, leaving 2 flights of stairs to negotiate with my walking stick and our bags.

Clean and cosy room, friendly and welcoming