Good staff

古いけど綺麗にしてあって、立地もよく、安心して泊まれる大好きなホテルです。

Selection was a good selection of hot food and a wide range of continental food

Accommodation areas being renovated, so bit untidy at the moment. Public areas very nice, restaurants excellent, and the staff were wonderful. I will stay here again if I am in Portsmouth.

Lovely historic building in a good location near station and historic docks. Quiet room.

Great staff all very helpful, breakfast is great value and the hotel is in a great position for all the top restaurants. We will return

All was as expected

Helpful staff and good breakfast

Undergoing renovations during my stay so have to reserve judgement a bit. Room was clean and comfortable and small things do matter. Hot chocolate and biscuits were a much appreciated extra that I wasn’t expecting. WiFi worked fine for me and breakfast was good.

The breakfast is great, and staffs are friendly and helpful.

i didnt have breakfast

Overall a good overnight stay, including breakfast.

Slight problem with the toaster. But staff very helpful

We thoroughly enjoyed our stay, room was freshly decorated and very clean. In fact the whole hotel was extremely clean. I was very impressed with how tidy the pool changing rooms were. Bed was comfy and staff were very friendly. The only one thing that let it down a smidge was that the breakfast. I found it was just ok. It had all the basics but the food was just ok. Not the best breakfast we’ve had compared to other places we’ve stayed.

Parking space is limited but there is a multi-storey carpark opposite. I did get a space! Food was good without being Cordon Bleu. Room well equipped with hanging space and writing space. Twin USB sockets on mains outlets. Bed comfortable.

Nice hotel

The corridors, room and swimming pool / sauna areas were terrible. No warnings that the property was undergoing refurbishment. Guest services were rude invading personal space. Communication was poor. Sauna switched off and wasn't advised it takes 15 minutes to heat up.

Good value hotel in a good location.

Good ambience

I didnt use the laundry or the pool, but the hotel was beautiful, best ive stayed in yet. Would use again if i return to the area.