夜遅くに到着したのにも関わらず丁寧に対応して頂きました。 ただ予約情報には駐車場利用可と書いてありましたが実際には歩いて6分かかる市営駐車場でした。ホテルからその件について直接連絡がきましたが予約後のことでしたので　サイトの表現としては駐車場無しときちんと書くべきです。 またテレビのリモコンは壊れていて手動でその説明もなく暖房も壊れていて新しい小さいものが設置されていましたが部屋の広さには全く効き目がないのでかなり寒かったです。 場所はカンタベリーの街中でしたがサイトの項目や評価とはかけ離れていました。 スタッフの方はとても親切でしたので残念です。

子供の大学院の入寮準備で前泊しました。 駅からも歩けるし、大聖堂やメインストリートにも近いので、買い物や食事には困りません。 エレベーターはないので、荷物の重い人には向かないかもしれませんが、ホテルの人が三階まで運んでくれました。 部屋は広く、スーツケースが3個以上ひろげられました。 大学の書類にコピーが必要になり困っていると、親切に貸してくれました。 1人ですべてやられているので忙しそうでしたが、チェックイン前と後も荷物を預かってくれました。 シャワーの水圧は少し弱かったですが、気持ちのいい滞在となりました。朝食の時間が遅いので、時間に余裕のある人向けのホテルだと思います。

街の中心部にあり、いつでも観光ができ、部屋は広く、バスタブも大きくてゆっくりと休めました。無料で朝食サービスもあり、オーナーはとても親切な方でとても快適でした。

Excellent breakfast, very clean and cosy rooms. Very calm location but really close to the main street with a lot of restaurants, pubs and shops. Sanjeewa was very kind and helpful in every possible way. We are really happy with our stay.

Room was good, clean and serviceable

There was one member of staff doing everything without support or security. I booked 5 nights. Area was rough at night and hotel guests were shouting and fighting two of the nights. I was frightened. It looked like manager had been beaten up, but he denied it. Walls were very thin and a couple in next room kept me awake most of night. It was disgusting. Breakfast was basic but there was limited fruit and fresh items. Club and pub opposite Lodge was extremely loud and rowdy well past 12am. This is not a good place for families or decent people to stay. Management need to get a security guard and more staff. They are obviously just interested in making as much profit as possible at the expense of the sole member of staff and the decent clientele. Rooms were clean and sole member of staff was helpful and polite, making the best of a bad set up.

Very

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Room was clean but small and dated. Had to fill the kettle with water in a mug due to the sink being very small. Breakfast fine, and the owner very nice.

For what we paid the hotel was good! Right next to the city center. Breakfast was basic but good and the worker ensured that it was constantly stocked up! Great for a couple of nights :)

The host was incredibly friendly and helpful, and all the other guests were clearly having a good time because we all wound up chatting over breakfast! Lovely!

Breakfast was great. The hotel manager a nice helpful person. The beds were very uncomfortable and would be better if the shower head was upright. Overall everything in the room was outdated. The lack of heating too. The big radiator was not working and was replaced by a much smaller one which was too small to heat the whole room. The hotel manager kindly lent us his fan heater from reception but there needs to be something more permanent in place.

ALL GOOD

Crumpets and marmite were excellent

You couldn't be more central (excellent location). Sanjeewa was wonderful - We thought we had an issue with our TV & he came up immediately to sort it (it was us, not the TV)! Breakfast was so good, continental but plenty of variety. Sanjeewa also allowed us to leave pur bags at the property, after check-out. Really can't rate this place highly enough, at the price we paid. Would recommend 💯

Room wasn't great! Water coming out of taped up holes in the wall and shower was terrible. Breakfast was 8-10 and when I got there at 8 was told it was 08:30 not 8 so had to leave without.

The hotel is well overdue for some investment. A substantial renovation is needed to overcome tired decor, poor en suite and shower, neglected reception area. Really can't recommend. However the saving feature was Sanjeewa, the manager, who impressed us with his professional and courteous approach. He did everything to help in difficult circumstances.

Sanjeewa worked extremely hard to make our stay comfortable and enjoyable. The room was clean, as was the bed and linen. Breakfast was adequate, but would have liked a croissant.

Hôtel avec beaucoup de charme. Extrêmement bien placé.

Très bien placé