総合評価とレビュー The Waterfront Lodges

Amazing last year. Disappointing this year. Strong smell of solvent in room. Noise outside and next door from renovation and redecorating AND they switched all the water off during the day without warning. Piles of rubbish outside the building work.

Second time staying here and will come back again definitely! Very polite staff, clean rooms, amazing views, hot tub what else can you ask for! See you again soon!

Very warm in the property

Breakfast was amazing, chef was really welcoming. Room nice and clean, comfy bed. Decking could do with a bit of paint. Overall a lovely weekend.

This property was an amazing experience for my wedding anniversary. The hotel was absolutely stunning and clean. The hot tub was perfectly clean and nice and warm

Absolutely delightful stay. Great bed, bathroom and lounge facilities, lovely private space by the lake. Internet is slow but apart from that this place is excellent! I would come back here gladly!

The lodge itsself had a few rough around the edges fixtures and fittings but it was in a beautiful setting, quiet and relaxing. lots of modern gadgets within the room. Alexa in the room, sensor lights, lights for the room etc. all very modern. Farm animals outside beautiful and a lovely site for arrival and departure, food available from reception for feeding. easy check in and check out if reception is closed or in a hurry.

Staff are amazing! Friendly and very helpful!

What an absolute gem! I needed somewhere to stay near to Leicester for 1 night & this place looked picturesque & was reasonablly priced but beyond that I had no real expectations but boy did this place exceed them all! As I was arriving a bit later than anticipated I received a call to confirm that an email would be sent to me with check in details & that a key would be left in a safe location for me. The woman I spoke with was really lovely. The lodges were easy to locate & on arrival I was impressed by the secure entry. To my delight I was also greeted by an array of animals- a very chatty turkey, goats, alpacas, a lovely big pig& a white peacock! On entering the lodges I noted a good level of security. I was delighted to find a microwave along with various itmes of cutlerry, crockery and glassware. There were also two Vending machines, one food one drink, in the entryway which although I did not need to use it is always reasurring to know that there is something available should you need it. The room itself was just wonderful. A door straight out onto decking with a stunning view of the water and a family of ducks/ducklings. As I was with my toddler I was delighted to see that the door was able to be double secured and we instead opened the curtains to enjoy the view. The room itself was spacious, clean & comfortable. There were various gadgets in the room which was cool as well as a fridge. Highly recommended, will stay again. Local shop & takeaway great and 2 min drive.

As always fabulous Lovely and quiet lodge on the lake Love staying here You cant half wind down after a stressful day here

1. First thing you notice as you drive in is the rubbish. Litter everywhere. 2. It is very run down 3. Our “premium” lodge absolutely reeked of cat urine. You cannot underestimate the smell. The owners advised that the carpets had been cleaned and it would be musky but this was something else. It was honestly like 100 cats had urinated in it. It was unbearable. 4. We couldn’t put the heating on as it would intensify the smell. 5. We couldn’t sit in the longer because it smelt so bad 6. Hot tub water was murky and we couldn’t see our feet. We wondered if they use the lake water to fill it or whether it hadn’t been changed. They said it was fresh water. 7. There was no toilet roll!!! 8. Said there would be a mini bar and fridge. There was a fridge but it only had two bottles of water. 9. Tea and coffee facilities but no milk! 10. There is a rather aggressive dog on the grounds that is not kept on a lead. The dog charged at and went to attack my dog who was on a lead. 11. It really was quite unkept - cobwebs everywhere, the windows were in need of a good clean, and together with the overwhelming smell of urine it just felt pretty gross & unclean. 12. Carpet soaking wet in places 13. Smell of weed from next door It is in no way worth the £250 we paid for 1 night. They told us the roof collapsed so they had to get the carpets cleaned but they shouldn’t be taking bookings now! It was extremely disappointing and we actually feel robbed - it is not acceptable.

Beautiful room, great facilities good high tech probably better tech than in 5* hotels I’ve stayed in but unfortunately probably the worst night sleep I’ve ever had in a hotel due to the neighbouring room being more than noisy with bedroom antics and music and friends in the corridor!! Then the cleaners at 8am woke us up again. Room wasn’t cleaned to a good standard there was hairs everywhere stains on the sofa, kettle wasn’t clean and there was hairs and yellow things floating in the hot tub and me and my partner are now feeling unwell! Breakfast wasn’t available apparently only available weekends! ( we didn’t wake up for it anyways luckily because of the lack of sleep!). If room and hot tub were clean and better soundproofing would’ve been a good stay.

Easy check in but didn't realise you have to be there before 5pm. Good job I checked. room was nice and big, well heated, bathroom was massive, all modern fittings, and great to be facing the lake. Only thing I can say but its personal choice is the bed was really hard and didn't have a great nights sleep.

Well appointed, well furnished, comfortable accommodation with a great shower. Wonderful location. The lady who was supposed to make breakfast did not show up on the morning of our departure, so as a matter of apology the person at the desk promptly refunded £10 to us. Great. We would love to stay here again but for longer!

Not anything like expected wouldn't recommend.

Great place, far better than anticipated. Large room, electrics and lighting were all great and more facilities provided than most hotel rooms around the globe. I’ll be back for a fishing break!

The staff were friendly and accomdating and eager to please. There was an unfortunate incident, in which the electrics failed and staff, (Alison) despite difficult weather conditions had everything sorted in an impressive 10-15mins. Very nice and comfortable accommodation with lovely views

The venue is great if you mostly like wildlife and/or need a pet-friendly stay. The room itself was comfortable enough while the heating was working. However, the hot water ran out on the first morning, leaving me shivering. Then it transpired that there was no cooked breakfast option (despite reviews praising the breakfasts). We only saw three staff members the whole stay and none of them was supposed to be on duty at night time. Of course, it was when we got back from our day out that we found our room heating had failed on a night of outdoor temperatures below freezing. The pond outside our room froze over. A receptionist who stayed well past the end of her shift attempted to fix the radiators to no avail. She tried her best and gave us truly tiny plug in radiators and additional duvets. However we had to sleep partly dressed with our coats, towels and dressing gowns over the bed to keep warm. The Nest thermostat was continually offline except for about 15 minutes at midnight when the radiators came on and went off again before the room really warmed up. The next morning again there was no hot water to shower, apparently the tank can freeze solid. This site is trying to use high tech heating without staff who can support it and insufficient insulation and draft proofing for when it fails. Simpler and more reliable heating would have saved this from the utter fail that it became. And apparently no cooked breakfasts had been served for months! Super disappointing.

A great place to stay If you want to go somewhere quiet, private and chilled this is the place. Everything you need in the room and with a spectacular view. We visited in the winter so will be busier in the sunmer.

The view is excellent, the restaurant is not so great