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second time staying here first time was great this time not so. All water wasn’t working for at least two hours and had no notice, staff was rude over the phone when I was asking for help with something, a leak was coming through the lights in my room and the staff didn’t help just told us to stay in the room and there was nothing they can do

Nice and friendly staff

Love this place

Very nice place quiet and relaxed

Exceptional and host was very very helpful ,room was clean and tidy and hot tub amazing We will be back !!!

Absolutely devastated, my room (A10) was disgusting, hair down the toilet (I think) dirty towels on the side of the sink. The living quarters stuck of dogs, I know it’s a dog friendly hotel. But it felt more like it was a human friendly one and that 10 dogs had slept in there. Every corner of rooms covered in cobwebs, leaking radiator in bedroom. Not one room was how it should be, maybe rather than having fancy light switches spend more on the cleaner. I hate leaving a review like this, but that room should not be rented out in the condition. The smell of the living quarters was that bad I had to stay in the bedroom as it was unbearable to smell.

I loved the room and all the modern touches. The auto light under the bed is great for getting up in the night. Loved my wee balcony even if I didn't get to enjoy it.

Staff very friendly, unfortunately room wasn’t cleaned particularly well with plenty of cobwebs. Bed and bathroom reasonably clean. Lovely lakeside location with a few farm animals close to reception.

Really nice room and location.

Friendly staff and clean room, hottub was also in a very good condition. although the towels provided are way too small to be used after getting out of the hottub. There is no fishing from the lodges as we expected but we didnt realise there is no fishing or room service at all during the winter months. Makins fishery remains open for the winter though and is only 10mins down the road.

hot tub was nice overlooking the lake nice quiet area

Pet areas ok room had a nasty smell of milk gone bad carpet needs a shampoo no rail on balcony receptionist very acomadating as we arrived late due to traffic

Our dog was welcomed, the staff were lovely and accommodating. It was very peaceful and having Netflix available for a home from home feel was a great touch

The receptionist upon checking in was lovely and very helpful. The room itself was very nice and the view was incredible. We also ordered room service for dinner which was great- they had missed some of the order but it was rectified when we found someone to tell. Only downside was the noise. We came for peace and quiet and there are signs everywhere that " quiet time" is 10pm -6am and that noise wont be tolerated. However a couple of doors down had a party so there was music shouting laughing .. i think the 2 rooms next to us were together but had booked separate rooms as they were in and out of each other's rooms all night with shouting , laughing , running up and down the hallway slamming doors and music and jumping about all the way through the night and past 3am. I finally fell asleep at about 4am. There was no one to contact about it other than an emergency number which i did try a couple times but no one answered and i didnt feel right calling between midnight and 3am to wake the owner up . I did email them during our stay which was a week ago but still had no reply. Reception wasnt open when we checked out- only a key drop off box so i couldnt speak to anyone then. Had i have received a response my review may have been better but they ignored me :( ive been on a butlins adult big weekend and the noise was very similar to that and when theres signs everywhere that quiet time starts from 10pm but theres no one available to remedy it when it doesnt happen.

Amazing lodges, everything you need and want, the waterfront is just stunning. Food was great too after a long day at work. Thanks you I will be back!

Everything you need in a b and b, we had a kettle and mini fridge in the room however take your own bowl and spoon if you want cereal in your room! Clean, comfy bed and convenient for visiting family in Nuneaton . Didnt use room service or visit restaurant.

My low ratings are for the communal area inside reception & bar/restaurant. There was a lot of rubbish laying around including on the sofas & chairs. Every surface & the floor were extremely dirty. Horrid smell too. Glasses & cups were filthy. Our room was surprisingly nice; clean & spacious.

This place is really nice but could be something amazing with a bit more TLC. The room we stayed in was extremely spacious but could do with a little bit of renovation. The staff were kind and helpful. The view from the decking was lovely and tranquil and the kids loved the farm animals! Would stay again for sure

We arrived late after a long drive from Scotland was given our room which seemed ok at first but then discovered tv didn’t work. Upon reporting this to the rude staff, we spent the next hour with a guy in the room trying to sort it ending up with a replacement on the desktop that had a broken screen as this was the best they could do. To add to this the room was absolutely thick with dust and filthy even on the coffee table and all round cleanliness was very disappointing. Unfortunately had to spend night here due to it being so late but definitely wouldn’t recommend this unless your maybe considering a fishing trip.

Terrible!!! This is not what was advertised. Please provide a full refund!! No amenities. No breakfast available. Picture of room advertised was not received. Dirt everywhere. Hot tub was not usable ... it had at least 2 weeks of dirt on it and a couple of dead wasps in the water. Room so old and dated. Brown marks on sofa. I would have left immediately if zi had any other options available