枕と布団のこだわりがすばらしく、ぐっすり眠れました。スタッフのホスピタリティも素晴らしかったです。

スタッフの対応が良かった。 歴史を感じる建物、客室、調度品は最高。難点はシャワー温度が上がら無かった事。

駅のすぐ目の前で便利。朝食も、美味しく部屋も綺麗。シャワーの水圧が弱いので使いにくい感じ。

駅の目の前です。紅茶とコーヒーの用意が完璧でした。バスタブが付いていたので、バースでバスライフを満喫しました。朝食も美味しくて、フロントの方々もとてもフレンドリーで親切。知っている日本語をいくつか話してコミュニケーションを取ろうとしてくれているのが伝わりました。

若い男女のレセプショニストふたりが、とてもフレンドリーで感じが良く、楽しく滞在出来ました。薔薇の壁紙がラヴリー、フワフワの枕とお布団も快適でした。

駅の目の前という立地のため、全く迷う事なく到着できました。 チェックイン直後、トイレのスナップが折れ、水が流さなくなるというトラブルがありました。マネージャーが素早く修理手配をしてくれ、夕食をとりに外出している間に治してくださいました。 客室はとてもクラシカルで、かわいい部屋でした。広さも十分あり、スーツケースを広げてもゆったりと寛げるスペースがありました。 朝食もテーブルまでオーダーに来てくれるスタイルで、伝統的なイギリスの食事を楽しむ事が出来ました。 とても感じの良いホテルです。

バーススパ駅の目の前で重い荷物を持っての到着も全く苦になりませんでした。 市街観光も疲れたら一旦お部屋に戻り一休みし、また出かけたり出来たので良かったです。 スタッフの方々も伝統あるホテルできちっとした応対をされる方ばかりでした。気持ちよく滞在出来ました。 朝食も選択肢が広く、朝からステーキまでオーダー出来ることには驚きました。どれも美味しく頂きました。 私の部屋はシングルで設備はかなり古さが感じられ、水回りは少し使いづらさも感じました。リフォームされた部屋もあるのかもしれませんが。 しかし水回りの使い勝手を超えるこのホテルのクラッシックな温かさが感じられたので素敵な滞在になりました。

The staff extremely friendly and helpful. Hotel brill location , clean , quiet, I had breakfast and lunch there very nice, would definitely recommend

Nydelig frokost og kjempehyggelig personale.

Lovely place and it was clean. I really didn’t get good sleep because the room was too warm. Which I believe they had no control of. Plus the lift was out of service so I had to be climbing stairs and my child felt at on point. Otherwise, it was an experience. Thank you

Nice quiet hotel near the station so quite handy. Lots to do within walkable distance. Staff was exceptionally friendly and helpful. Only downer was the elevator that was out of order.

Location was great, right across from the Bath station. Can walk to all the sites in Bath. The bathroom was very small, but I had booked a single room, other rooms may have larger bathrooms. There was an elevator, no A/C

Sehr günstige Lage, zentral und gleich am Bahnhof. Ein schönes drei Sterne Hotel. Neues Bad, geräumiges Zimmer, freundliches Personal - es war alles perfekt!

Periode caniculaire à Bath, ascenseur hors service à cause surchauffe Hotel sans climatisation, le ventilateur a été indispensable

The hotel was overall nice and in a very old historic building. It was an excellent location for walking through the old town. The weather was very hot and there was no air conditioning in the room. There was a fan that offered limited help. The elevator was out of service that we were told that was due to the hot weather. Also, on our second morning there, there was no hot water in our room, even after letting both the shower and sink faucet run steady for 15 minutes. The breakfast was good and the staff is very friendly and helpful.

The lift didn’t work 1 bottle of water for two people and both the Expedia site and the website are very misleading verging on false advertising the pictures show a roof top pool that is not there the hotel blamed Expedia but it is also on their own website

The staff were amazing

We were given a room on the 3rd floor originally however the whole floor smelt musty/damp and we had to request another room. The replacement room on the 2nd floor was a lot better, bright and fresh. You have to bear in mind that this is an old building but it is crying out for a full reburbishment. The staff are very friendly and helpfull.

The picture was misleading as there was no pool on the property, however it was a lovely room with amazing staff and it had that quaint charm for a adorable town.

Firstly despite the pictures on Hotels.com, this hotel does not have a pool of any shape size or description. Having got over that disappointment the staff are amazing, friendly and helpful beyond words. The hotel itself is a bit tired but it is starting to undergo, by the sounds of it, a fairly major makeover. Being an old building it has no air con but we were provided with 2 fans to help. I will be interested to see how the changes affect the property and will book this hotel again when we go back to Bath. The hotel itself is situated directly opposite Bath Spa station so if you are travelling by train it is ideally situated. Only a couple of minutes walk into the centre of town.