枕と布団のこだわりがすばらしく、ぐっすり眠れました。スタッフのホスピタリティも素晴らしかったです。

スタッフの対応が良かった。 歴史を感じる建物、客室、調度品は最高。難点はシャワー温度が上がら無かった事。

駅のすぐ目の前で便利。朝食も、美味しく部屋も綺麗。シャワーの水圧が弱いので使いにくい感じ。

駅の目の前です。紅茶とコーヒーの用意が完璧でした。バスタブが付いていたので、バースでバスライフを満喫しました。朝食も美味しくて、フロントの方々もとてもフレンドリーで親切。知っている日本語をいくつか話してコミュニケーションを取ろうとしてくれているのが伝わりました。

若い男女のレセプショニストふたりが、とてもフレンドリーで感じが良く、楽しく滞在出来ました。薔薇の壁紙がラヴリー、フワフワの枕とお布団も快適でした。

駅の目の前という立地のため、全く迷う事なく到着できました。 チェックイン直後、トイレのスナップが折れ、水が流さなくなるというトラブルがありました。マネージャーが素早く修理手配をしてくれ、夕食をとりに外出している間に治してくださいました。 客室はとてもクラシカルで、かわいい部屋でした。広さも十分あり、スーツケースを広げてもゆったりと寛げるスペースがありました。 朝食もテーブルまでオーダーに来てくれるスタイルで、伝統的なイギリスの食事を楽しむ事が出来ました。 とても感じの良いホテルです。

バーススパ駅の目の前で重い荷物を持っての到着も全く苦になりませんでした。 市街観光も疲れたら一旦お部屋に戻り一休みし、また出かけたり出来たので良かったです。 スタッフの方々も伝統あるホテルできちっとした応対をされる方ばかりでした。気持ちよく滞在出来ました。 朝食も選択肢が広く、朝からステーキまでオーダー出来ることには驚きました。どれも美味しく頂きました。 私の部屋はシングルで設備はかなり古さが感じられ、水回りは少し使いづらさも感じました。リフォームされた部屋もあるのかもしれませんが。 しかし水回りの使い勝手を超えるこのホテルのクラッシックな温かさが感じられたので素敵な滞在になりました。

I was travelling on my own and found all the staff incredibly friendly and helpful. My room was spotless, with very good quality bedding and a comfy mattress. I didn’t have breakfast, so can’t rate that. I had dinner in the Brasserie and thought it excellent value. Would definitely stay this hotel again.

Very clean and well presented.

Such a perfect way to spend our day in Bath!! Amazing staff and incredible atmosphere

Café da manhã maravilhoso!!!

Grossly overpriced.tv didnt work properly .windows frosted glass only breakfast fully booked. No hot water in shower. Door lock part broken. 2 star hotel at 5 star price (£470 for 2 nights). Joke

Spacious and well appointed and decorated room. Friendly staff.

The hotel is located across from Bath Spa train station. Checking in, we waited 10 minutes while the desk clerk talked to other visitors, not registering, just talking. The check in area is very small, and there is nowhere to sit, as the locals view this as a place to gather. And do not give way for guests. We went to the room, which was very worn, while it was clean, there had been spills on the carpet, the walls had dings and scrapes, the inside of the door had been kicked in. Hard to find light switches, the bathroom light was placed behind the TV screen. There was a shade on the main bedroom window, but no drapes. The hot water in the sink never worked, and the hot water in the bath/shower often dribbled down to lukewarm flow. This over the entire four days. The breakfast was ok, with about six offerings. But the food was barely warm. We ate dinner there one night, and the food was indifferently prepared/barely warm. The hotel was full, but competing with local folks to sit in the two lounge areas was discouraging. One evening we came in and the locals had filled the area and were not moving. Later after a rugby game they spilled out into the street and were exuberantly rowdy. That's ok, but they were not giving way. The heating was ok. The location is nice to get to abbey, roman baths, stores but hotel is not comfortable. Elevator was small but worked well; stairs were steep no railings. Bed good but small. Very clean.

Excellent location when arriving by train. Nice lounge and restaurant in the hotel. Quick walk to the abbey and Roman baths. Very helpful staff.

Lovely hotel and

Everything was very good. Cleanliness excellent staff both very efficient and friendly.

Very helpful staff

Great staff and great location

This would have been a great hotel had it not been for the relentless thumping music coming from a club nearby that went on until the hour early hours of the morning. One thing you need to be able to do in a hotel is sleep!