総合評価とレビュー Martin's Louvain-la-Neuve

A card key did not work at first. A safety box in the room had already locked up and they could not find somebody to open it. I therefore had to move another room.

Très satisfaite du personnel d’accueil

We really enjoyed our stay in the hotel. The room was new, well equipped and spacious, with very comfortable bed. Breakfast was tasty with big variety of hot snd cold foods. We will definitely come back and try the SPA

Carte démagnétisée 5 fois, salle de fitness payée, mais paiement disparu du système informatique, personnel peu à l'écoute, parking payant cher (22 à 25 euros par jour), accessible par escalier, compliqué avec les bagages.

Confortable, personnel aimable

Sense of hospitalitiy lacking, felt like cash cows. Refused bar service not far from closing time. Not possible to get room service. One person helped resolve the issue, but it was a struggle. Like the forced, painful smile of the restaurant manager. Had booked a double bed, We discovered twin beds. Had a struggle to obtain a modicum of satisfaction. . Breakfast buffet was not well-managed and staff in the morning miserable. I prefer to express satisfaction, but am disappointed with some of the staff attitude. We wasted a lot of time trying to sort out things that shouldn't have even been issues. Off days or general discontent ? Either way, that's not good for hotels.

We hebben geparkeerd in het Grand place garage en dat ligt op loopafstand van het hotel. Mooi hotel, ruime kamer en uitgebreid ontbijt.

Très correct même si la salle de bain me semblait un peu petite. Mon épouse a eu froid.

Chambre agréable Chouette petit déjeuner

T

Cozy

Too few parking possibilities on the premises.

Tres belle chambre spacieuse Un bémol sur la literie trop molle

Fantastic hotel with excellent, friendly staff on reception. Rooms are new and modern with an exceptionally comfortable bed. Air conditioning a 7/10. Better than many European hotels but although it shows capable of being set at 16 C it can’t do it, will go no cooler than 19 C only. As others have mentioned on their reviews the hotel car park is exceptionally difficult to find. I think future guests would benefit from a detailed guide on here how to find the car park (Martin’s Agora, although Grand Place is also nearby and cheaper). The road system in this city is underground so Waze etc isn’t fully functional, which doesn’t help either. The road system doesn’t help at all with finding the hotel & whoever designed it should never design another road again! However overall because the hotel is exceptional and now I know how to get to the car park, I’ll definitely stay here again if I’m in the area.

Ont a adoré ❤️

Juste wow un magnifique endroit. Un 5 étoiles

This modern property is in the very centre of Louvain-la-Neuve, just five minutes' walk from the railway station. The receptionist was professional and spike good English. Our room was spotlessly clean and served daily by the housekeeping team. We did not dine in the hotel but had a number of snacks, hot chocolate, etc., from the bar.

The centre of Louvain la Neuve (“LLN”) is built around the university campus and this hotel stands prominently on one side of the central square. It is close to the shopping malls and about five minutes’ walk from the railway station with direct services to Brussels. The hotel itself is modern with all the facilities one would expect from one catering very much for business people. The reception area is spacious and the receptionists speak hood English. The rooms are of a good size with large comfortable beds and superb shower rooms. Housekeeping was excellent, with fresh towels every day. My wife and I were so pleased we have booked to return in the spring.

Excellent hôtel Seul bémol l’accès qui n’est indiqué nulle part et difficilement accessible Très bon petit dejeuner

good quality hotel