スタッフの皆さんがとてもフレンドリーで親切でした。

Everything was good, but especially the staff. Not only did they greet and send us off as if we were family, but we felt as if they cared for us at a reasonable distance during our stay.

基本的に快適でしたが、照明と調度品はビジネス滞在向きではありませんでした。場所は観光向きなので、観光目的の滞在には向いていると思います。

おしゃれで静かなホテル。スタッフは皆さん感じよくてとても親切。お部屋も素敵でした。宿泊客も落ち着いた方が多く、小さなプールが中庭にあり、そこでゆっくりしている雰囲気です。大いに満足だったのですが、ベットサイドのランプが切れていたのが、一つだけ残念でした。

レストランの質が想像以上にひくかった。

プラド美術館、プエルタ・デル・ソル等へ徒歩圏内、地下鉄までは2分くらいで、立地がとても良かったです。また部屋も清潔で快適でした。朝食の生ハムは、外で食べたハムの有名店よりも美味でした。

部屋がとにかく広くておしゃれで驚いた。サービスにぎこちなさはあるが、暖かくフレンドリーであり、不満は無い。

Maravilhoso! Sensacional! Localização, tamanho do quarto, equipe, amenities, tudo perfeito! Adoramos e em breve ficaremos hospedados novamente!

Superb accommodation and excellent service

I had a wonderful experience at the Palacio De Atocha. I look forward to returning!!

I had an absolutely lovely stay at Cool Rooms Palacio De Atocha. The staff was friendly and wonderful! Diego, Luis, Domingo & Paula were so very helpful! My room was luxurious and I will definitely stay again. They offered many extras and my breakfast was delicious!! Beautiful courtyards, conveniently located it was a wonderful experience!! I felt very pampered and taken care of!!

The room was gorgeous! The staff are very kind, welcoming, and go beyond every step of the way. This hotel is the best hotel that I ever stayed at so far. The room conditions and cleaning were very well done with detail.

The staff were fabulous. So accommodating and helpful. The rooms at some of the nicest we have stayed at. We have been back twice since our first visit.

Beautiful hotel and rooms, great and friendly staff!

Excellent hotel, great location, walking distance to all the great attractions, in great neighborhood with lots of local restaurants and shops. Hotel rooms are big and wonderful, the service is amazing. Highly recommend it.

Everything is perfect, including location, room cleanliness, room amenity, breakfast food variety, staff service and VIP access food and beverage.

Superb everrrything. Such a gorgeous room/hotel friendly staff. Worth every penny felt so pampered the whole time. So pleased with our stay.

Excellent room and staff.

This is the best hotel I've ever stayed in! I absolutely had the very best experience and cannot recommend it highly enough.

Wonderful in every way!