クールルームズ パラシオ デ アトーチャ

Everything was good, but especially the staff. Not only did they greet and send us off as if we were family, but we felt as if they cared for us at a reasonable distance during our stay.

基本的に快適でしたが、照明と調度品はビジネス滞在向きではありませんでした。場所は観光向きなので、観光目的の滞在には向いていると思います。

おしゃれで静かなホテル。スタッフは皆さん感じよくてとても親切。お部屋も素敵でした。宿泊客も落ち着いた方が多く、小さなプールが中庭にあり、そこでゆっくりしている雰囲気です。大いに満足だったのですが、ベットサイドのランプが切れていたのが、一つだけ残念でした。

レストランの質が想像以上にひくかった。

プラド美術館、プエルタ・デル・ソル等へ徒歩圏内、地下鉄までは2分くらいで、立地がとても良かったです。また部屋も清潔で快適でした。朝食の生ハムは、外で食べたハムの有名店よりも美味でした。

部屋がとにかく広くておしゃれで驚いた。サービスにぎこちなさはあるが、暖かくフレンドリーであり、不満は無い。

Everything is perfect, including location, room cleanliness, room amenity, breakfast food variety, staff service and VIP access food and beverage.

Superb everrrything. Such a gorgeous room/hotel friendly staff. Worth every penny felt so pampered the whole time. So pleased with our stay.

Excellent room and staff.

This is the best hotel I've ever stayed in! I absolutely had the very best experience and cannot recommend it highly enough.

Wonderful in every way!

M

Room was large and beautiful! Service was fabulous and location was very central. Loved our stay

The most spectacular Suite, in an excellent location with the attention to detail kind of service. Cannot recommend this hotel enough.

Perfect service and extremely confortable The hotel is perfectly managed

A great stay! We got a beautiful suite, everything spotless clean and top notch A huge beautiful bathroom, great amenities Thank you guys

Junior suite was excellent, spacious, and super quiet at night, despite being on the mezzanine level above the restaurant. Aircon was excellent and silent, just what as needed when it was 20-25 degrees C outside for most of the day. Bed was large and comfortable and bathroom was very good. Our only complaints about the room are very minor, the usb and usb c ports beside both sides of the bed didnt work so we had to unplug the speaker to plug in our own charger (we have extra long cables so this wasnt an issue for us) and the light switches took some getting used to, only one master switch by the door would turn off the lamps in the seating area so we had to use the master switch by the door to turn off everything, use our phone torch to find the next set of switches at night and then turn on the bedroom lamps as the switches by the bed couldnt control the seating area lamps. Staff were so nice; reception, restaurant and night porter/concierge were all very friendly and helpful. We had a light dinner one night and the food was excellent and staff super helpful, carefully explaining allergen information when the chefs complimentary dish was delivered.

Fabulous hotel! Staff was a ways friendly and helpful. Some of the best food in Madrid! I found definitely return.

Exceptional.

suite was big and vey well laid out with all that we needed