쿨룸스 팔라시오 데 아토차

객실과 시설 음식과 서비스 모든게 완벽한 숙소였습니다. 마드리드에 또 가게된가면 꼭 다시 묵고 싶어요.

We were looking for a place for a family of four - including two kids who were 11. So our options were limited, especially if we were looking for a hotel. This hotel had a suite with two rooms which was perfect for our family. The price was a bit steep, but given the time of the year (New Year’s Eve), we thought we would suck it up and take it. The suit was located on top of the hotel. There were many structural issues with it. First, the suit felt like an attic. There are no windows offering views of the city. There are just small windows near the top of the ceiling. So it’s dark most of the time, I can’t tell the weather, and I can’t look outside. I felt like I was in a prison! And the celing is slanted, and you often bump your head. Even my children kept bumping their heads! Also, the showers - the showerhead was too heavy, and it would not stay up! It was so frustrating. Also, there is this bump by the entrance of the hotel. When I was coming back from a quick trip to the near by store at night time, I completely forgot about its existence and I tripped and fell. I also witnessed other people tripping over it a few times. On positives - the staff at the reception was friendly and the housekeeping did a good job at keeping everything clean. I don’t have the experience of staying in other rooms, but I definitely not recommend the suite I stayed in, especially at the price I paid for.

Best Hotel experienced in my life. Thanks for everything.

This new hotel was perfect for everything, location, kind staff, beautiful and spacious room, valet parking! I would stay here again when I visit in Madrid.

La suite 5 está impresionante súper amplia la cama deliciosa. El restaurante buenisimo. Al alberca perfecta para el calor de verano. Sin duda regresaremos

Great location, and gorgeous room. We always try ty stay when we come to Madrid. We love the room decorations! Food is great too.

Honestly, this hotel far exceeded all of my expectations. It's absolutely gorgeous. Our room (the Junior Suite) was absolute perfection. This was the final two days of my family's Spain holiday - my husband and I with our 14 year old son. Even HE was impressed! We spent a lot of time by the pool. The service, the vibe, the food and the drinks were all fabulous. Breakfast is well worth the additional cost. We will absolutely stay here again when we visit Madrid.

The service was top notch. Kudos to the whole team. Always accomodating and always gave us extra care. We had an amazing stay and would definitely recommend when in Madrid.

The hotel is very beautiful and in a great location. We had a suite right by the pool and it was very lovely. The suite was spacious and had great amenities. The pool was serene and the loungers were very comfortable. The staff were so attentive and helpful. I will definitely go back.

Beautiful boutique hotel set in a grand old home, well located close to restaurants, shopping, tourist attractions, art galleries and parks. Our room was beautifully decorated, the staff were superb and the restaurant was excellent. Highly recommend this place - we will definitely be back.

This is a beautiful hotel with cool aesthetics and really great, large rooms. Our bathroom was very impressive. We have stayed at other hotels that have Michelin keys and it was surprising that this hotel has one. I think it must have been based on the aesthetics, because they aren’t doing anything beyond the aesthetics to make them distinctive. Nice hotel though.

A beautiful concept, executed wonderfully.

The location and rooms were amazing and the service was outstanding. Alvaro level of service was exceptional - we were so impressed!

Great location and a very pleasant experience. Rooms are spacious and clean. Food and drinks are great. Overall, had a wonderful experience and will consider going back.

We loved this unique property. Our room was clean and very spacious. We had a lovely welcome gift. The maid service was lovely. The pool was a fantastic treat after long days walking in the heat.

Immaculate property with very attentive staff. Incredible location. The rooms are massive and spotlessly clean. Truly one of the nicest hotel rooms I’ve ever stayed in. The beds are so comfortable and the rooms feel so luxurious. The bathrooms are gorgeous. The breakfast is wonderful. This is a 5 star property. I can’t say enough good things about it and we will certainly be back. We immensely enjoyed our stay!

This is the BEST hotel in Madrid!!!

Beautiful hotel. Our room was gorgeous and baby friendly. The hotel’s style is phenomenal and the staff incredibly friendly. It was so nice to have the restaurant in the hotel and the food including breakfast was delicious. 10/10

Clean, comfortable, and convenient.

A really "cool" boutique small hotel in a convenient location although the immediate surrounding neighborhood is a little rough around the edges. Staff at the hotel were very helpful and polite. We stayed in a 2 BR suite which was really one of the nicer rooms I have stayed in however we were disappointed at the lack of turndown service, water/towel replenishment etc for the price we paid. The hotel is not far from being a 5 star establishment but needs to improve their service to get there.