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El personal es muy amable. La comida es rica. La alberca es linda y limpia.

Personnel agréable. Douche froide, l'eau chaude ne fonctionnait pas. Propreté non idéale. Serviettes insuffisantes pour le nombre de personnes. Un peu déçue. Petit déjeuner très léger.

El personal muy agradable, las instalaciones muy bonitas limpias y cómodas, las habitaciones muy bien, a te gonhotel de referencia allí, esoero cover pronto

la habitación, amplia, cómoda, con cocineta, agua caliente, con toallas

Room was dirty, hair in beds. Shower head was so rusted we couldn’t bathe. Also the air did not work upstairs. Will never stay again

Los cuarto son muy amplios y las camas buenas, de hecho estuvo muy bien el hotel, y pues para dormir esta más que bien

Mi experiencia fue terrible en ese hotel No agua para sabanas muy pero muy Sucias y viejas no aire acondicionado en la abitacion la causa estaba dañado solamente una to alla y para colmo sucias viejas de color supuestente blab o pero enrealidad estavan negras de cusio nunca me bolveria a ospedar en este hotel pesimo servicio del personal ….😡

Las habitaciones sucias toallas viejas la de cama vieja y sucia realmente ha sido mi peor experiencia en hoteles nunca recomendaría ese hotel el personal nada agradable :(

No soap nor shampoo in the room, asked for it but was delivered the next day. The shower drain was clogged and the water overflowed the room, had to throw a towel to control it. Room not properly cleaned, weird noise coming from bathroom made it hard to sleep. In another room my friends were staying there were roaches. On the contrary staff was friendly in reception and tried to help with activities and transportation.

Something else

The whole establishment feels neglected. Loud, dirty pool, very poor breakfast. The only good thing was that it was cheap

This hotel is NOT for out of country visitors! I was booked to stay for 2 weeks. Kitchenette not stocked with essentisls. No pot, pan, bowl, coffee pot, kettle, dish cloth or towel. Fridge freezer so iced over a bottle of water would not fit! NO safe. No bottled water for drinking. No face cloth. No wifi/ internet for 4 days. Maids only clean every 3 days; which even then you had to ask. So called free breakfast was limited to 5 menu items. Could not even substitute the dried tortia for toast without there being a charge. At one point of my stay, they ran out of stock, so things on menu were not available No seat on the public toilet by the pool. Pool chairs were not wiped down and had bird dropings and food stuck to them. NO amenities in the area. You definitely need a car to stay at this location as it is in a very run down " industrial" area. 20 min walk to a gas station store with garbage , weeds, and torn down building remnants in the walking pathway. No English menu, nor an english check in /out contract they make you sign. No idea what it says and reception did not know how to translate it. Pool garbages were always full. Would have been good to know there is construction going on next door before booking as the jack hammering started at 8 am NO HOT WATER in the kitchen( ran for 1/2 hr....still nothing) Shower had to be ran for 15 -20 min to get it hot. Paid hotel direct. They refused to cancel and refund. So was forced to stay the entire 2 wks!

Excelente servicio en todo, muy buen hotel ❤️👑

La piscina interior está muy sucia, ese sería el único detalle

mejorar el menú del restaurant, habitaciones amplias y limpias, entregaron antes de tiempo, todo bien

Bien

LA HABITACION MUY DESCUIDADA Y SUCIA, HABIA ALACRANES SALIENDO DE LA HABITACION

El personal muy amable muy atentos

Great staff and a special hotel