清潔で快適なホテルでした。ただ食事代金がリゾート価格で相場より数倍の値段がする。

クリスマスシーズンだったので混雑していたせいもあり、宿泊費は高額（一泊592ドル)に設定されていましたが、この辺りではここがいいのでは⁉️と、こちらのホテルに4泊しました。しかしサービスは悪くとても星が付いているホテルのレベルではなかった。施設やお料理の味も最悪でした。一泊100ドルくらいなら納得しますが、600ドル近く払ってこのクオリティでは不快でしかない滞在となりました。 部屋までは全て電動車で移動するか歩くかしかないのですが、その電動車は広いホテル内に2.3台しかゲスト用に用意されてなく、ロビーで電動車を待つために数時間待たされたというお怒りのゲストもいた程。私達は子供がいたので最初は散歩気分でロビーから部屋までは10分弱歩いてましたが、荷物が多い時や子供が寝てしまい抱っこをしている時などは電動車がすぐに捕まらないことが不便でストレスでした。

クリスマスシーズンだったので混雑していたせいもあり、宿泊費は高額に設定されていたがこの辺りではここがいいのでは、とこちらのホテルにしました。しかしサービスは悪くとても星が付いているホテルのレベルではなかった。施設やお料理の味も最悪でした。

Port Vilaの中心部から少し離れている島にあります。立地、設備、スタッフの対応など、良かったです。 滞在中、プール、カヤック、シュノーケルなど、無料で楽しめられます。レセプションで半日～１日のツアーを予約できて、かなり便利です。 この国の衛生状況はあまりよくないので、レストランのハエが多くて、驚きました。（多分、どのホテル行っても同じだろう。）この一点以外、かなりよいホテルだと思います。 レストランのハエを気になる方はルームサービスを活用したり、インスタントラーメンなどを持参することをおすすめします。

非常に印象は悪かったです。iririkiに向かう船着場はドブ臭く(実はもっと臭く)なぜ改善しないのか不思議で、ハエが多く、朝食はまずく、滞在中部屋のテレビ、ＷＩＦＩ,電話はつながらず。

家族で2泊しました。 総じて滞在は楽しめました。 ひとつだけ残念なことがありました。 部屋備え付けのドライヤーが壊れており、フロントへ対応を依頼するもなかなか対応してくれず。チェックイン後の夕方に一度、夜に一度、翌朝に一度と3回依頼するも、フロントからは既に直したとの返答。二日目の夕方にようやくテクニシャンが部屋に来たものの、ドライヤーが壊れたことをようやく確認したのみ。その後ようやく夜に代わりのドライヤーが届いた。 また、おなじコンセントを利用した持込電動歯ブラシが破損。原因は不明だが、前日にポートヴィラで宿泊したホテルでは問題なく使えていた。マネージャーへ報告するよう依頼したが、何の返答も無し。 その間、費やした時間や不愉快な思いをしたことが腹立たしい。

非常に満足しました。

The location is ideal, a 2-minute ferry ride to downtown Port Vila. The staff are warm, friendly and helpful. Our bungalow was perfectly positioned #53. We had a view of the mainland and could see part of the pool area and the restaurant, but far enough away that the noise didn't bother us. I love people watching, so the constant flow kept me amused. The buffet breakfast had something for everyone. The restaurant meals were pretty good but the prices have certainly skyrocketed since we were there last. Especially the wine. Tip for anyone staying there. Turn right when you get off the ferry and there is a large supermarket at the top of the hill (15-20 minute walk) that sells wine, beer and everything imaginable for much more reasonable prices. The best coffee place in town is called Coco on Co only 5 minutes walk in the same direction. Staff and their Poke bowls were amazing. We went there every day! Best burgers in town at at the opposite end of town, a good 20 minute walk to a place called Burgers at Vanuatu - it's located in a shipping container. THE best burgers we have come across and not expensive. Probably the only fault after 8 days was that I accidently cut my foot and needed a band aid. I asked at the restaurant and they didn't have a first aid kit. That's something that should be rectified I would go back there in a heart beat - just don't go on "Independence Day" the celebrations were loud and kept us awake until 4am. No fault of the hotel.

Clean rooms. Staff were excellent and location was great. Food was great too. Definitely will be going back.

It was a fun place to stay. We wouldn’t recommend eating or drinking at Iririki (besides included breakfast) as the value and quality just isn’t there. Catch the boat across (2 mins) and eat at the plethora of fantastic and much cheaper venues in town. So many fun ones to pick! The mark up at Iririki was insane and the food not even close to the great stuff across the water. Housekeeping was great. We loved pickle ball. Snorklers cove was good. You can kayak around the island. The bar staff only came to take our order while sitting around the pool 1 time in our whole trip! Don’t wait for them… it was fun and we wouldn’t recommend eating recommend - just don’t eat or drink there.

Love going to Iririki resort always good ,staff are wonderful . Great place to relax and do nothing or do all the activities the island has to offer. Short boat ride to the main land.

My review is for the ocean view apartment. The biggest compliment for a business is repeat business and now my fourth stay at Iririki. So pleasant out on the balcony taking in sunset or ships moving in the harbour. Staff are always pleasant and friendly. A quick walk around the island before breakfast is great.

Property had some great facilities, beach, gym and water sports all positives. Rooms a little tired, food very mixed bag and staff genuine and super nice people, but a little ineffective at the same time. A basic example was no water on the room on arrival, checked with reception who said it’s housekeepings fault, ask them the following day, they said it’s not them it’s reception and we never received any water. I think it’s too strong to say we regret staying here but I wouldn’t stay again. We had another four days in Vanuatu and moved rather than sought to extend.

Everything is great but just no wifi in the room.

Staff were lovely and helpful. Food was great but a little pricey. If you are elderly or have health issues make sure your accommodation is on the lower areas of the property as a lot of the rooms are high on the hill with steep access paths in areas.

We booked a “PREMIUM” over water bungalow. We had numerous problems unfortunately. - No bottled water provided upon arrival and expensive to purchase at the restaurant. - No laundry service - Multiple power outages with no hot water, no air con, no phone - Problems with wifi and no tv sometimes - Basin water blocked - Room service forgetting to replace coffee and glasses - Expensive food and drinks with complimentary breakfast sometimes running out of some food options - Snorkelers cove gave no advice on where to snorkle, and we both almost got run over by boats. Just a simple instruction to guests where to snorkle would be safer.

We were a family of 4 and stayed in a Penthouse suite overlooking the water. The view is absolutely amazing. Sunrise and Sunset are divine. The Snorkeling deck is a few mins walk close to the rooms. Basketball, Tennis, Pickle Ball , Pool, Table Tennis were all good. There are 2 large pools - Infinity and Sunset pool. Sunset pool is family friendly. The food is decent (not exceptional) and costs $60 per adult and $30 per child for dinner. Dinner is either a buffet or A La Carte depending on the night. Lunch is A La Carte. Breakfast typically included in the package. Ferry runs all the time, no wait during the day. The Thai Massage/ Restaurant on the mainland is the best food along with Waterfront Restaurant which has music in the evenings.

This review is about lack of communication, poor management - poor customer service. This is in no way a reflection on the beautiful Vanuatu staff at all. We unfortunately were on the island during the fire event which was an emergency event and we were moved to another hotel for 2 nights and then back to Iririki. The issue was there was no communication that a fire had occurred. No communication about what was happening - we were told to stand in a line and wait to find out where we going. We still hadn’t been told there was a fire or we were being evacuated. We were then made to pay our room tab prior to being booked into emergency accommodation. Only once our account was settled was a hotel organised. Most phone calls/emails/whatsapp messages went unanswered. No info given about returning. On return power went out again. On and off over next couple of days. Compensation was essentially refused in terms of refund of price difference from room type booked v room supplied - time wasted - cancelled arrangements/plans -lied to face to face by management. We did get offered dinner and a massage as comp but on check out this was on bill. then had to wait to speak to the manager who was on a day off to get approved again. So out of 6 days- 2 days wasted - 1.5 days of a 3 day car hire wasted - hours spent arguing with managers. Spent the best part of 4 days in tears. Great way to celebrate my husbands 60th birthday and retirement celebration.

Our spa room was a little tired however it was immaculately cleaned daily and all the staff were super friendly and helpful. Could not fault the wait staff at the bar and restaurant. Nothing was a problem.

A solid 3 star resort. Below par in a lot of things to include having mould in the rooms and poor bedding. Some of the fixtures in the bathroom were broken. We asked for a room change and still found the same issue such as broken fixture, mould and the bedding had an odour and lets not talk about the wifi. The island is beautiful thought with great staff and the food was good.