総合評価とレビュー Iririki Island Resort & Spa

クリスマスシーズンだったので混雑していたせいもあり、宿泊費は高額（一泊592ドル)に設定されていましたが、この辺りではここがいいのでは⁉️と、こちらのホテルに4泊しました。しかしサービスは悪くとても星が付いているホテルのレベルではなかった。施設やお料理の味も最悪でした。一泊100ドルくらいなら納得しますが、600ドル近く払ってこのクオリティでは不快でしかない滞在となりました。 部屋までは全て電動車で移動するか歩くかしかないのですが、その電動車は広いホテル内に2.3台しかゲスト用に用意されてなく、ロビーで電動車を待つために数時間待たされたというお怒りのゲストもいた程。私達は子供がいたので最初は散歩気分でロビーから部屋までは10分弱歩いてましたが、荷物が多い時や子供が寝てしまい抱っこをしている時などは電動車がすぐに捕まらないことが不便でストレスでした。

クリスマスシーズンだったので混雑していたせいもあり、宿泊費は高額に設定されていたがこの辺りではここがいいのでは、とこちらのホテルにしました。しかしサービスは悪くとても星が付いているホテルのレベルではなかった。施設やお料理の味も最悪でした。

Port Vilaの中心部から少し離れている島にあります。立地、設備、スタッフの対応など、良かったです。 滞在中、プール、カヤック、シュノーケルなど、無料で楽しめられます。レセプションで半日～１日のツアーを予約できて、かなり便利です。 この国の衛生状況はあまりよくないので、レストランのハエが多くて、驚きました。（多分、どのホテル行っても同じだろう。）この一点以外、かなりよいホテルだと思います。 レストランのハエを気になる方はルームサービスを活用したり、インスタントラーメンなどを持参することをおすすめします。

非常に印象は悪かったです。iririkiに向かう船着場はドブ臭く(実はもっと臭く)なぜ改善しないのか不思議で、ハエが多く、朝食はまずく、滞在中部屋のテレビ、ＷＩＦＩ,電話はつながらず。

家族で2泊しました。 総じて滞在は楽しめました。 ひとつだけ残念なことがありました。 部屋備え付けのドライヤーが壊れており、フロントへ対応を依頼するもなかなか対応してくれず。チェックイン後の夕方に一度、夜に一度、翌朝に一度と3回依頼するも、フロントからは既に直したとの返答。二日目の夕方にようやくテクニシャンが部屋に来たものの、ドライヤーが壊れたことをようやく確認したのみ。その後ようやく夜に代わりのドライヤーが届いた。 また、おなじコンセントを利用した持込電動歯ブラシが破損。原因は不明だが、前日にポートヴィラで宿泊したホテルでは問題なく使えていた。マネージャーへ報告するよう依頼したが、何の返答も無し。 その間、費やした時間や不愉快な思いをしたことが腹立たしい。

非常に満足しました。

The staff at Iririki Island were genuinely lovely and helpful. We stayed in an overwater bungalow, which looked beautiful but faced the city, this meant it was quite noisy at times with boat traffic and sounds from Port Vila. Snorkel Cove was a highlight of our stay, with clear water and great marine life.

Nice resort with nice facilities. The fire show is a must see. Bring your midnight snacks, none available on the island, You can order pizza at the bar when open and take it back to your room.

Great location, amazing service. Some areas are in need of maintenance and upgrades but overall highly recommended place.

Great bungalows and pools Terrible food and non-existent service slow and careless with food and drinks

The people are lovely and do their best effort to make the stay memorable. The resort could do with abit of an update considering the price for a stay. But factor in they a bouncing back from a devastating earthquake. Overall a pleasant experience

Great location and beautiful island with lots of activities. Food options could be slightly better and more affordable. Rooms are rather weary too

Great place for an island holiday only a few hours from Australia. The over water bungalow was great, and the staff were amazing.

Very nice resort on its own small island. Free boat across to the town, takes about 2-3 minutes. Food at breakfast was good - with enough variety to please pretty much everyone. Only complaint would be food options for lunch and dinner are rather limited and not cheap.

Location hard to get to; not even 2* facility at 5* price!!!! Incredible! Was worried from the first moment but extremely nervous when saw /smelt condition of room

This place is overpriced, average food and the room were not worth the $2000 we paid for them. My sister fell through the board in the deck with my nephew and hurt herself. The bed was very hard and hard to sleep in The power went out randomly all the time, they run on Solar, which in the heat is not good. Limited menu food which cost you a kidney if you want to eat on the island. The description and photos are very misleading of the island

This property looks like an island paradise in the photos far from true, its rundown, and unsafe. The first day we got here, my daughter picked up my grandson took one step and went through the deck. She ended up with bruising and puncture to her leg, grandson ( 8mths) bang his elbow. Still debating to talk to our lawyer about this. It’s over priced, the way to sign for charges is out of date so others ended charging to our room. Staff took towels from our room that belong to us and we never got them back, asked many times it just become to hard in the end they kept bringing us resort towels. The beds are so hard, will need to see a chiropractor to fix our backs when we get home. Everyone one of us got sick, we think from the chicken wings we ate ( common denominator) some had gastro, as we heard 4 other families on island also did. We had to extend our stay by 1 night, was so sick couldn’t make the flight, instead of charging us the nightly rate they charged previously a new rate which was nearly $600 for the night. The staff were great and helped when possible. We will not be back and will not be recommending to anyone else

Our stay was everything we hoped and more. The staff were beyond amazing and helpful. The only down side was the wharf situation. The rest of our stay was so perfect, we will be back again!

Our stay at Iririki Resort was unfortunately underwhelming. While the staff were genuinely friendly, the experience as a whole fell far short of expectations. The resort advertises itself as a four-star property, but in reality, it does not live up to this claim. A major issue was false advertising. Services and amenities advertised as available often weren’t. For instance, the resort claims to have several dining options, but many restaurants were closed or operated inconsistently. The “cultural dining experience” we paid $150 for was a subpar buffet, and food at the pool bar was average pub fare with unjustifiably high prices (e.g., $12 for a bowl of chips). Families we spoke with resorted to eating noodles in their rooms due to the exorbitant costs. Accessibility was another challenge. Earthquake damage in Port Vila meant the Main Street was closed, and the resort’s ferry landing site changed, the new location is steep, unsafe and difficult to access and not 24hrs. Despite the well-kept gardens, much of the resort’s infrastructure was tired and in disrepair. Sun loungers were often broken, pool lights were hanging off with exposed wires, and beach towels were completely worn out. These details, along with misleading advertisements, created a sense of being overcharged for an experience that consistently underdelivered. Iririki Resort has potential, but without significant improvements to facilities, pricing, and transparency it fails to justify the cost.

As much as the location is great, the service is really appalling. I booked spa before I came in and when we went to the spa they turned us around so we had to book again. Service despite the fact numerous staff was slow and appalling. Room amenities were ok all in all ok stay